Video's from Nokia 6700

Over the last couple of days when sending video's some recipients haven't been able to open them. It is saying that the file is unsupported. These phones mostly other Nokia's and an LG have been able to open them before. I have tried resetting factory settings and lowering the video output to sms (cant find any other apart from top quality).
Any idea's anyone?
Thanks in advance

have you seen this support article ?

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