Video sound problem (surround plays as incomplete stereo)

I got some music videos from a DVD to my iPod with the help of someone on this forum, but now I have a new problem. On the DVD, there's an option to choose surround or stereo, but the videos automatically ripped/converted in an incomplete stereo, which seems to be playing only two of the five or six surround tracks. I couldn't find a way to change this in either program, but I'm really not very good at this yet. Help!
(in case it's of any relevance, the DVD was Peter Gabriel's PLAY, and I have a 5G 60GB.)

I used DVD Decrypter and Videora, because they're both free and I have no money right now. Is there another free ripper or converter that would work better? Did I just use the wrong [something] in DVDD? Do I absolutely have to buy software to do this right? If so, I'm just outta luck for a few months.
As a Mac user, I know nothing about Videora but can describe the process in MPEG Streamclip which is available for both Mac and Windows platforms. It is free but requires QT MPEG-2 component support which normally would cost about $20 from Apple. Fortunately, there is a free KL Alternative for Windows users described on the Squared 5 web site if you are interested.
What confuses me most is that some of the videos sound fine (Sledgehammer, Big Time) While others are obviously incomplete (Shock the Monkey, Games w/o Frontiers) and sound terrible, mix-wise. Did I do something right for half the videos and do it wrong for the others?
Depends on the application used. Handbrake, for instance, automatically mixes down multichannel audio to two stereo channels. On the other hand, MPEG Streamclip defaults to this option when opened but can be user modified to strip/map optional channels to stereo and, if desired mix the stereo channels to mono as part of the conversion process if desired. You should check to see if Videora includes similar user options which you may have failed to exploit fully.
What should I do, step by step? Or is there a tutorial I can follow?
Am sure there must be detailed tutorials available, but don't know of an specific URLs off hand. If you decide to try the MPEG Streamclip application (still requires the use of DVD Decrypter), can provide specific instructions if/when the program is up and running on your computer. Will also need to know target goals for conversion -- e.g., simple baseline or baseline LC profile requirements, etc.

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