Video sound problem

My music on iTunes plays perfectly but I have bought 2 videos from the music store and downloaded a few podcasts and the sound stutters really badly as if two different soundcards were trying to play the audio at the same time -needless to say I only have one soundcard installed. If I open QuickTime and play the videos in there directly they sound fine so the problem must be with iTunes itself. I am using iTunes 6 and the latest version of QT. I have tried all of the QT settings trouble-shooting suggestions on the support pages. I have got the most recent driver for my soundcard, I have the most recent version of DirectX and I have even tried changing my soundcard but the problem remains the same. Has anyone any idea what the problem is?

I am a new owner of iPod video and have used Videora. Tried several times and it is successful. For sound problems, I suggest you to look at 2 dimensions as well.
1. On the "setup" menu (right below "Convert"), there is a sound volumn for you to adjust. I found that I have to adjust it to at least 225% to make it audible thru my headphones.
2. For some DVD, there are multiple sound tracks of different languages, DVD Decruptor allows you to choose the subtitles and the language. Only click those that you want.
Good luck!

Similar Messages

S Series Youtube Video Sound problem

Hello! I'm a new Lenovo laptops user. I'm very happy on receiving it.
But, as the subject says, I got a problem.
Today I've noticed something. I just played on YouTube some songs and some videos, and I just noticed that the sound is very thin!!!
If you could help me, I would solve this problem.
Thanks in advance!
Edit by Mod : Rename header Help, please! Got a problem. to S Series Youtube Video Sound problem
regards KK

issue persists on only youtube videos?
please, also provide that which model of lenovo you have.

Intermittent loss of sound (not the video/sound problem)

Hi -
I just got my third ipod (30G ipod with video) two days ago and I've encountered an issue.
Twice so far, after pausing my ipod for 10-15 minutes and then going to resume, I have lost all sound output. The first time it happened, the ipod showed progress in the song - but the second time, although the icon showed that it was playing, there was no movement in the progress bar.
All menu functions work properly and promptly - it's not just a freeze. I tried four different sets of headphones, all with the same result. The only thing I have not yet determined is whether the problem appears when the ipod is docked and audio is not going through the headphone port.
A reset seemed to resolve the problem, but I don't much relish the idea of having to reset the thing every day, especially when I have a 4G color that has NEVER had to be reset. This happens in regular audio mode (I know an issue exists with sound and video synchronization, but that hasn't been my problem).
I am considering rolling the firmware back to 1.0, but I am wondering if the problem might not be either related to the hard disk or even the headphone jack itself (each time the problem manifests, it has been after headphones were removed and later replaced.)
Any ideas, or is this a known issue? A quick search here and at ilounge yielded mostly discussions about the video sync problem. Any help would be appreciated!
Thanks!

Finally... someone with nearly the same problem as I'm having with my 30G 5G ipod. You can read about it here:
http://discussions.apple.com/thread.jspa?messageID=1868779
and here:
http://discussions.apple.com/thread.jspa?messageID=1930370
I say nearly because my problem doesn't exhibit itself every time or I would have taken it to the Apple store and showed them. But this problem of yours sounds alot like mine. I used to think it was related to charging it hence the title on my first thread. But now I too think it's related to the ear plug jack. There is something about the sensor in it and the fact that it is a plug that has like 3 or 4 outputs, I wonder if the seating of the plug has to be right or it shorts out something just enough to screw up the audio. My second thread suggests my problem is related to the case I use which has material around the hole but not covering it. You insert thru the hole in the case and into the hole in the jack. The seating may not be 100% which may cause issues. You didn't mention a case...does yours have one?
Like you, I too had to soft reset the ipod to get it out of this wierd mode. Someone else suggested that when it happens turn off the ipod, pull out the plug, then re-plug it in, turn on the ipod. I have lately found that most of the time if I just unplug and replug the jack it clears the problem. I haven't had it fail enough times to see if this solution will fail or not. See if it helps your situation.
Let me know about the case question.

Video sound problem (surround plays as incomplete stereo)

I got some music videos from a DVD to my iPod with the help of someone on this forum, but now I have a new problem. On the DVD, there's an option to choose surround or stereo, but the videos automatically ripped/converted in an incomplete stereo, which seems to be playing only two of the five or six surround tracks. I couldn't find a way to change this in either program, but I'm really not very good at this yet. Help!
(in case it's of any relevance, the DVD was Peter Gabriel's PLAY, and I have a 5G 60GB.)

I used DVD Decrypter and Videora, because they're both free and I have no money right now. Is there another free ripper or converter that would work better? Did I just use the wrong [something] in DVDD? Do I absolutely have to buy software to do this right? If so, I'm just outta luck for a few months.
As a Mac user, I know nothing about Videora but can describe the process in MPEG Streamclip which is available for both Mac and Windows platforms. It is free but requires QT MPEG-2 component support which normally would cost about $20 from Apple. Fortunately, there is a free KL Alternative for Windows users described on the Squared 5 web site if you are interested.
What confuses me most is that some of the videos sound fine (Sledgehammer, Big Time) While others are obviously incomplete (Shock the Monkey, Games w/o Frontiers) and sound terrible, mix-wise. Did I do something right for half the videos and do it wrong for the others?
Depends on the application used. Handbrake, for instance, automatically mixes down multichannel audio to two stereo channels. On the other hand, MPEG Streamclip defaults to this option when opened but can be user modified to strip/map optional channels to stereo and, if desired mix the stereo channels to mono as part of the conversion process if desired. You should check to see if Videora includes similar user options which you may have failed to exploit fully.
What should I do, step by step? Or is there a tutorial I can follow?
Am sure there must be detailed tutorials available, but don't know of an specific URLs off hand. If you decide to try the MPEG Streamclip application (still requires the use of DVD Decrypter), can provide specific instructions if/when the program is up and running on your computer. Will also need to know target goals for conversion -- e.g., simple baseline or baseline LC profile requirements, etc.

New iTunes 6.02 AND new QuickTIme 7.04 Video Sound Problems

Hi, I had updated my iTunes for Windows 6.01 and Quick Time 7.03 to the newest versions. The new software both yield the same issue for me. They will not play videos with sound properly. When I am on Quick Time and click to play a *.mov that I have had way before iTunes or iPod, and any other playable movies in Quick Time, the video starts, there is no sound for a few seconds and then this clicking sound starts. For instance if I had a movie that is abour 20 seconds long, it will never get the synced sound with it. Let's say the first sentence would be Hi, how are you today-----------------it sounds like this: Huh-huh-huh-huh-huh-huh-huh-huh-huh-huh-huh-how-how-how-how-how-how-how-how-how -how-how-how-how-how-how-er-er-er-er-er-er-er-er-er-er-er-er-er-er-er-er-er-er-e r-u-u-u-u-u-uu--u-u-u-u-u-u-u-u-u-u-u-u-u-u-u-u-u-u-u-u-u--u-u-u. I think you get the point. If this is a video with just sound and no spoken word in the video, it also sounds chopy, clicky, and vibrating like that and over the course of 20 seconds plays this out like this, when is should be the correct maybe 3 second part.
This also is the same exact thing that happens in the new iTunes. Exactly. Whether it is downloaded from the iTunes Store or imported in, or even converted with the new convert to iPod option.
The only good thing is when I put the 4 new movies on my iPod that I had converted form *.mov format with the new convert to iPod option, they play just fine on the the iPod which has the software version 1.0 software on it, not the newest firmware. But as I said nothing plays correctly soundwise from videos from the iTunes Software.
I tried uninstalling both new versions and reinstalling them with the same problem. I therefore uninstalled them again and installed iTunes 6.01 back on my computer and thus QuickTime 7.03 and there are no problems at all with either older version of iTunes or QuickTime.
Please advise. It this a diagnosed problem as of yet???

Consult this article
http://docs.info.apple.com/article.html?artnum=93610h
This is a User to User forum by the way. Apple does not really come in here.

Video sound problem weirdness

I ripped a couple od DVD's using 42dvdvxplus. Everthing seemed to go ok a few minutes into the movie the sound drops out. The only way I can get it back is if I push the center button on the iPod and fast forward a few frames and then the audio comes back. It's annoying to do but at least I have audio, which more than some of the poor folks muddling through all of the new iPod glitches.
For those of you interested, I ripped the DVD and dragged the m4v file into iTunes, then dragged it into the new iPod.
Anyone have any fixes for the audio problem. Seems like a hardware issue to me, but what the heck do I know.
Thanks,
Steve

It is worth remembering that the data rates for audio and video are added together to give the "Average Data Rate" for the movie. So if you push the upper limit with your video alone and then add another 128kbps for your audio, you will likely exceed the maximum allowed data rate. In addition, there will always be instantaneous spikes in this combined data rate. For instance, scenes with a lot of action typically have more inter-frame pixel information changes. These changes mean much more data has to be saved and processed. And this means data rates can jump dramatically. So, it is generally best not to push the limits of whichever format you use in the hope of materially improving your quality.

Embedded video sound problem

Hi all,
This is my first time here...I embedded a youtube video into
my yahoo 360 blog and while the video works fine, I cannot hear
sound...I've rechecked all my flashplayer settings..everything
seems to be in order. All my visitors can hear the sound fine.
I can hear the youtube videos on the youtube site.....just
not on yahoo 360 or myspace.com
Any ideas of what I could try?
Thanks,
aka

Found a solution... I saved my audio and video separately,
then embedded video but put audio in the timeline, now they play
together.
If anyone can point me to the pref that makes my exported
video only play 1x that would be great! i would like it to end on
the final logo and not return to the beginning....
Thanks!!

Sound Problems on iPad: how to fix, easy [video]

Hi dear iPad user,
Most people will, eventually, have sound problems: the cause can be complex as a 'miss-behaved' app that messes the sound engine or as simple as the iPad being forgotten on Mute/Volume Down.
I used to help family and friends to fix their iPads' sound problems by sending them 'text' instruction steps... lots of times they ended up calling me on the phone...
So I made a video (short: 1m40s):
https://www.youtube.com/watch?v=FjBP-Ncj_fE
It shows:
how to unmute the sound (even if the side-switch locks the rotation of the screen)
how to put volume up
how to close all the apps (in the case there is an App messing with the sound system)
how to reboot the iPad (ultimatelly fixes hard cases of messed sound system)
What it won't fix: if you have a hardware problem...
If you do all the steps and you get NO SOUND AT ALL, please, try also checking if you car listen sounds using a HEADPHONE (you know are working conditions). If you can listen to sounds in the headphone but no sound at all in the iPad's built in speaker, well, there might be a hardware problem and you should look for help on an Apple Retail Store or other official technical support available at your location.
Hope this helps!
Everson.

UPDATE: fixing iPad Sound after iOS 7
http://youtu.be/SDf1LDcE95Q
(1min 36sec)
It covers the basics:
checking side-switch / mute / "Control Center"
volume all up
...and also the worst cases:
closing all apps (for rare cases when a single app might render the sound system instable)
rebooting the iPad
So, don't get desparete: try the things in the video.
There are people who reported having forgotten an audio-bluetooth connection activated with a turned-off sound-system or speakers... or forgot Air-Play turned on... so be sure you disengage bluetooth and/or airplay.
On the 'hardware side', dirty dock connector (30 pin) can make the iPad 'think' it is connected to external audio - if so, cleaning it with a dry toothbrush can fix. Also, moisture in the headphones connector can make the iPad switch to 'headphones' even without headphones connected, making it silent: check if you can hear things with headphones plugged in - if so, try gently inserting and removing headphones a few times and check if you get sound back to iPad's speakers alone.
Good luck to everybody! Audio problems are quite common - fontunately they are easy to fix.

Sound Problems Playing Video's in iTunes

When i play videos (either ripped or bought from the iTunes store) in iTunes the sound is all broken up and clipped. However they play fine on the Vieo iPod my PC is sync'd to and, critically, iTunes audio files play fine on both PC and iPod. Any ideas? Settings for sound seem fine. I've even upgraded the memory on my Vaio to 1Gbyte in case it was that but nope

Should have said if I start quicktime seperately from iTunes and play a video stream from its website the sound is fine, however, if I open an Mpeg4 iTunes video file the sound problem occurs just like when i play a video in iTunes from the store or an Mpeg4 file from the hard drive that I've bought from the store or ripped from DVD

I have sound problem in My Cq40-144TU Laptop

Hi,
I have Cq40-144tu laptop. i am't hearing sound from internal speaker but sound is hearing from headphone. I have configured my system many time. Last got to shop and they also format it and reconfigured but still this problem is showing.
But I was hearing sound from speaker when i chat in gtalk and then i heared sound from window media player and other application also for 5 to 10 second only. every time some text is recieved i hear sound for 5 to 10 second.
please tell me what is problem in My Laptop. i have window 7 ultimate operating system.
Please help me sir

What sound problem - no sound on anything, no sound on some apps ?
Have you got notifications muted ? Only notifications (including games) get muted, so the iPod and Videos apps, and headphones, still get sound.
Depending on what you've got Settings > General > Use Side Switch To set to (mute or rotation lock), then you can mute notifications by the switch on the right hand side of the iPad, or via the taskbar : double-click the home button; slide from the left; and it's the icon far left; press home again to exit the taskbar. The function that isn't on the side switch is set via the taskbar instead : http://support.apple.com/kb/HT4085
And for future info typing in all capitals is considered to be SHOUTING

Desperately need some help!! iTunes/Quicktime/iChat/Sound problems....

So, yesterday, I was online, on google video, and when I pressed play on the video, there was no sound, but the video worked...the same was true on every video site i checked. My computer volume was at max, and I even tested the speakers to make sure they were on, and they indeed were.
I thought that was odd...but then the problems really started.....
After that, I clicked on my iChat icon. It bounced once, and did not open. The same thing happened when I clicked on iTunes. 1 bounce, and then nothing. I checked to make sure all of my iTunes mp3 files were on my computer....they indeed are all still here, bit nothing I can do opens iTunes. I've run disc utilities, and disc repair...according to that, everything is peachy-keen on my computer.....but iChat and iTunes STILL will not open, and there is still no sound on anything.
Now, i'm leaning towards the archive and install option....or even just backing up what I want to save, wiping the drive, and starting from scratch.....but i'd really like to not have that happen.
(and, as a side question, if all I want to save are images, several documents, and many mp3 files, would everything be okay if I just backed them up on an external drive, and then loaded them back on to my computer after reinstalling OS X?)
Sorry about the length of this, but I am at my wit's end, and I have no idea what to do.

by third-party, do you mean things I installed that are not manufactured by mac? If that is the case, I have microsoft office, Smart Music, Flip4mac, and Senuti.
I got rid of Flip4Mac to see if that affected my sound problems, but it did not. So, as of now, my problem remains the same...

MacBook Pro 15" video card problems (i think)

Can anyone tell me if this is indeed a video card problem?
MBP 15" info (Dec. 2011)
Processor 2.4 GHz Intel Core i7
Memory 4GB 1333 MHz DDR3
Graphics Intel HD Graphics 3000 384 MB
OS X Lion 10.7.5
This is what happened:
I use my mbp heavily because I edit a lot of videos with Premiere. I also use lightroom / photoshop alot + games. I also installed Parallels desktop late 2013. I don't know if that is relevant but anyway. Everything started late 2013 (a little after installing parallels actually) when there are moments when the audio wouldn't work and I couldn't adjust the volume. It would come back anyway so i didn't mind it. Then the fans were on high speed for little activity. After that the keyboard backlight couldn't be adjusted and wouldnt work. I ignored all of these cuz i wasn't troubling me at the time. In January i left for france to study - I use bike all the time and once stupidly placed my laptop on the basket going to school (rough roads). I had a class with html so I had to open Parallels, my teacher pointed out the fans and how loud they were. That day, parallels desktop said i must upgrade to windows 9 or it will restart every 2hours. I didn't of course. I didn't have time to.
After that (a few days later i think) my laptop would randomly turn into a black screen but it's still on (the power LED is on) I tried turning it off by pressing down the power button and then turning it back on. It worked the first time. During the first week, the frequency of it happening grew. It would do it almost 3 times a day. during that same week I tried to do an SMC reset. It fixed the keyboard light, fans and audio but not the black screen thing. It just keeps on happening around 1-3 times a day. It only happens when I'm using it btw, never when I just leave it. ALSO, after a few days, it would take longer hours to open my mbp again. I mean, the screen would turn black. i would turn it off, then on again. I will ONLY hear the hard drive moving but no startup sound and no grey screen and apple logo. nothing.
The following weeks after that, I asked a friend to help me out. He suggested that I install gfxCardStatus because he said it might be my video card. He instructed that I keep it on intergrated only. So I installed that and did what he said I thought it worked for a while because the black screens stopped happening (even when gfx keeps on going back to dynamic) BUT NOW, MY LAPTOP WOULD FREEZE (not turn black). I'd shut it down using the power button but it still takes me hours to open it again. Sometimes, I'd wait for the battery to drain because it would startup when i charge it (sometimes)
I tried doing AHT as well to confirm the video card problem, but the results are no problems found. I really don't want to replace my logicboard here in france. everything is more expensive here. ;__;
Today I uninstalled parallels to see if that might have had anything to do with my problem now but i think that's just wishful thinking.
Can somebody tell me if this is really about the video card? Thank you

Your appointment at the genius Bar in an Apple Store (anywhere in the world) for an evaluation is FREE, in warranty or out. Those guys put their hands on these Macs all day every day, and they are especially good at Physical and Power problems.
Ask them.

Sound problems on ProBook 6550b, running on Win 7 Pro x32bit..

I have been getting very similar sound problems on my notebook as posted by most: internal speakers work on original Audio HD drivers, but there is no sound when I connect external speakers or headphones. I up-graded the audio drivers to IDT HD Audio and I get sound coming from external speakers or headphones, but nothing from internal speakers.
I have tried everything from reporting the problem on public forums, live help, and done this or that, but nothing changes. It's so very clear to me that it has to do with audio drivers, which don't seem to work appropriately to cover all aspects of sound output.
I also, often, get this loud, weird, irritating noise and a frozen PC when I am playing music with the notebook, while on the internet. The best I do is not to do both at the same time. I have seen similar problems on blogs, but tangible solutions are NOT offered!!!! Please help...

Audio Switching coudl be due to several reason. if you have tried latest audio drivers and latest Video drivers from hp.com, i suggest you to get audio board replaced for your computer.
Hope it helps.
Regards,
Waseem,
I work for HP.
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Regards,
WW
“I am an HP Employee“
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Video sound to TV won't run through headphones

Hi,
I have my stereo and TV hooked up to a MacMini (the 2009 slim metal one with the optical drive). I have a headphone splitter attched to the headphones jack going to the TV and the stereo. The Mini is hooked up to the TV with a mini DP connector to a DVI-to-HDMI cable (but this same thing happens with a regular DVI cable). With my old 2,1 Mini that was fine since everything ran through the headphones.
Now I want to do the same thing but iTunes I can't get the video to run through the headphones. The only way I get sound to the TV is to run it through the HDMI output (even when using the mini DP). But then I have to manually change the sound output.
Is it possible to either:
1. Have iTunes run out the headphones jack and everything else run out the HDMI? or
2. Have everything run out the headphones output?

Info to add:
When any digital video is plugged into the Mini, the video sound only works when it's set to HDMI.
To get sound to my stereo I have to switch it to headphones. Even though I have a connector going from the headphone jack to the DVI audio input on my TV, there's no sound in headphone mode.
I tried an external USB sound card and had the same problem. Just instead of headphones it was the USB soundcard.
Maybe it's my TV...

Video/Sound delay with AppleTV on higher resolutions

I have a new Sony 55" RP SXRD HD TV (1080p max res), and just hooked up my AppleTV today. After syncing it with most of my video library and some of my music library, I tested the video appearance. My initial setting was 1080i, and I experienced major video/sound synchronization delays (similar to older DVD players where you'd hear what the person was saying 5-8 seconds before they said it on screen). This drove me nuts, so I switched down to 720p res, and while the movies played okay, the TV Shows and the Music Videos left much to be desired, and still had the same synchronization problems. To remove these issues, I finally changed the res down to 420p, but now, when I watch pretty much anything (photos, album art, TV Shows, Music Videos, and Movies), the resolution is horrible, and pixelates on my TV.
I'm trying to pinpoint this to find out if it's the TV, the connection (HDMI), or the AppleTV. Can anyone offer some advice on what to look for, what might cause this issue, and how I could fix it? Thanks so much in advance!
AppleTV Windows XP
Windows XP

Sounds to me like it's a problem with upscaler. Does the Apple TV upscale? If it does, then it's the upscaler in the Apple TV and is probably a software problem that can be fixed with a firmware update. But it's weird that if it's a consistent problem with the Apple TV upscaler that these forums aren't just soaked in complaints about it. Could be only a problem with really large, say 46" or greater TVs -- that might explain the low number of complaints.
If the Apple TV doesn't upscale, then it's the upscaler in your HDTV. Prior to about six months ago, when all HDTVs got good upscaler chipsets, some HDTVs, especially the older, larger models, had absolute trash upscaler chipsets -- even the expensive quality brand models got some bad upscalers. All kinds of problems from all input sources, but not always with every device. How old is your HDTV?
For your sake, I hope it's an Apple TV upscaler problem with larger dimensioned HDTVs, as that Apple can fix for free with a firmware update. Next best choice is your terrible upscaler chipset in your HDTV supports firmware upgrades via USB or network cable and there is a firmware update out that fixes your HDTV's upscaler problems. Because the final, worst alternative, if there is no update for your HDTV available, or your model doesn't support firmware updates, it's the really bad option: drop another couple grand or more for a new HDTV of the same large dimensions.

Video sound problem

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