Video Streaming Issues

Hello,
I am experiencing some loading issues with slide videos in my project. I am trying to determine if it is how I have the slide video setup, or if it's the environment some of our users are in. To begin here is some further detail related to my video settings...
Format: F4V
Video Type: Progressive Download
Size: a range between 4MB to 15MB
Duration: 30 sec to 5 minutes
Inserted as: Slide Video
Hosted: Web Server
I have found that any user using a internet speed less than 2mbps is experience issues viewing the video. Is there something I can do on my end by packaging the video differently, or is it the user's Internet speed?
Thank you for your time

Make sure your videos are only as big (height and width) as they need to be displayed in Captivate.
Check the bitrate at which the videos are encoded. Try encoding them at 350 kpbs or lower to save bandwidth.
Even though your users are supposed to be on a 2mbps link, that DOES NOT mean you can encode your videos at this bitrate. In all probability your users are on a shared link and they may not be actually getting 2 mbps.
Lastly, avoid having videos on the slides near the very beginning of your presentation.

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