Video stuck in Mini-Loops

On Captivate 7- I am importing FLV videos onto slides ( multi-slide synchronized video- modify slide duration to accommodate video). Problem: when published, many participants are finding that some (not all) of the slides will experience getting locked into a mini- loop, where the slide will play for 10 seconds, then skip back and replay that 10 seconds over and over. It does not happen to everyone, or even at the same spot. In fact someone could watch the entire module and it will play fine, and the next time they get stuck in a min-loop. What can be causing this and any ideas as to how to correct it?

This issue was posted to two different forum categories. Please don't do this. If you wonder why that's a bad thing, click here to read more.
I've deleted the other post.
Thanks... Rick

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  • Yo, Apple SysAdmins!!!! iTunes stuck in forever loop.

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    Should have made this more clear....
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  • How do I get rid of the Microsoft Setup Assistant loop? I migrated my software/documents from another laptop so don't have the disk to reinstall. Please help! Can't open any Microsoft Office software, like Word, and stuck in a loop?

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    Jack

    First, export your contact from iCloud.com and save them on your computer in a safe spot some where (like you desktop).  Use this to help you do this: http://support.apple.com/kb/PH3606
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