VIDEO_TDR_FAILURE (igdkmd64.sys) crashing my NEW laptop and BSOD while gaming Windows 10
Recently I bought a new laptop, Lenovo Y50, and had no issues with it. I started playing a game called "Path of Exile" and while in the middle of the game it would freeze and then cause my laptop to crash into BSOD and give me the error message VIDEO_TDR_FAILURE (igdkmd64.sys) which looked like this:
Link to image
https://communities.intel.com/servlet/JiveServlet/showImage/2-255820-239358/bsod2.jpg
I have searched through for assistance but found no resolution in the attempts I made. The most recent attempt was uninstalling the Intel Driver but that just lowered my FPS entirely. So I reinstalled and the problem came up again and then I foolishly shut my laptop off before it hit the BSOD and when I booted it back up then screen was all black and not changing. Scared of ruining my new computer, I hard shut down the laptop once again and then it booted up normally, only that it was much slower. Have I damaged my laptop? If so, what steps do I need to take? And yes, I have insurance.
Specs:
Processor 4th Generation Intel Core i7-4720HQ Processor (2.60GHz 1600MHz 6MB)
Operating system Windows 8.1 64 originally but updated to windows 10
Display 15.6" FHD IPS LED Backlight (1920x1080)
Graphics NVIDIA GeForce GTX 860M 4GB
Memory 16.0GB PC3-12800 DDR3L SDRAM 1600 MHz
Hard Drive Hybrid 1TB 5400 RPM+8GB SSHD
Network Card Intel® Dual Band Wireless-AC 3160
I have posted for assistance on the following websites: Microsoft, Lenovo, Intel, and Yahoo. Thank you for your assistance.
Moderator note: large image(s) converted to link(s): About Posting Pictures In The Forums
I have the same issue with my Y50 laptop after updating to windows 10. For me there is one more problem in the chrome browser: image shaking on videos and gifs..I also tried to clean install windows 10, remove and reinstall drivers for intel and nvidia with no result.Maybe intell will update the drivers soon...
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