Video thumbnails Lumia 920

Why do some videos show a thumbnail preview, and other not?
Below is a screenshot showing one video as a plain grey thumbnail with the play icon, the other shows a thumb image.
Dragging and dropping videos from my laptop immediately relults in some turning into the thumbnail image, whilst other do not,yet they are all converted to the same format?
Any ides or a way to list the images / videos by name?
All help appreciated
Attachments:
wp_ss_20130330_0001.jpg ‏165 KB

Yes, I would have liked to contact Nokia and post this issue as a genuine old school bug/problem report, using some kind of form or email. However there appears to be no such method available at least in the Finnish website. 
Calling Nokia was a bit too much for this
Live Chat was not available at the moment (and still, this is not such an urgent matter)
There is no local Nokia Care -point where I live
The feedback form is only for "heavy" customer complaint issues, it cannot be used for this kind of issues
Twitter / Facebook - maybe, but I still thought that this forum would have been the most appropriate place
Hopefully someone (at Nokia) will have more insight on resolving this issue.
-Saku

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    a) Profile- Normal/silent/Meeting/Custom were missing. is there a plan to enable it ?
    AGREE WITH YOU HERE.  THERE IS JUST RING AND VIBRATE/RING/VIBRATE/SILENT   CURRENTLY ALL THE OPTIONS WE HAD WITH SYMBIAN ARE NOT AVAILABLE ON THE WINDOWSPHONE 8, WHICH IS NOT NECESSARILY A NOKIA CHALLENGE, BUT A WP8 CHALLENGE
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    NOT SURE ABOUT THE LATEST NOKIA MUSIC APPLICATION ON SYMBIAN FOR THE N8, BUT THE NOKIA MUSIC ON THE LUMIA IS GREAT.  AND IF YOU ARE IN THE USA, IT IS FREE.
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    O o O o oo OO...
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    ...I THINK THAT FOR THE WORK THAT GOES INTO IT...AND MOST PEOPLE JUST DELETE IT OR NEVER VIEW IT....NOT NECESSARY.  KIND OF LIKE INCLUDING A MANUAL THESE DAYS. 
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    YES!!!  BUT I THINK THE INDUSTRY IS NOT GOING TO ADOPT THE NOKIA "NFC" TAG AND INSTEAD ARE GOING TO USE THE TAP TO SEND TYPE OF VERGIAGE AS THE SAMSUNG DEVICES USE THE SAME LANGUAGE THERE.
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    AND THE CONGREGATION SAID IN SYNC....AAAAAAAAWWWWMMMMMEEEEEEEEEN!
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    http://www.engadget.com/2010/05/30/nokia-n8s-usb-on-the-go-support-demoed-lesser-phones-turned-in/
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    ...CLOUD!  VERY FEW DEVICES COMING OUT NOW ARE INCLUDING THIS OPTION AND IT IS MISSED.  BUT THE CLOUD IS YOUR FRIEND, ESPECIALLY AS THE SPEEDS GET FASTER AND FASTER TO CONNECT TO IT.
    but thats where i need a bigger data plan and pay more dollars later, SD card is better i think Sammy and HTC have it
    called customer service got transferred to Manila>Philliphines they didnt know the answers...
    THAT IS SEEMINGLY ALWAYS THE CASE.  YOU GET BETTER AND FASTER CUSTOMER SERVICE FROM THE CUSTOMERS....HERE ON THE BOARD. 
    HOPE ALL THIS HELPED YOU.
    BTW...YOUR MESSAGE WILL MOST LIKELY BE MODERATED FOR INCLUDING YOUR EMAIL.
    KR

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    Go to Solution.

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