Video transfer to PC but got audio only, no video.????

hello,
I have a Curve, 8330. I took my first video, a one minute epic. It plays great on the BB. I was able to transfer it to my PC, but I only get audio, no video. I tried both an email transfer and a direct cable connect with ROXIO. It saved as a Quicktime file, but just won't play right. What am I doing wrong? I also tired opening it as a WMP player with the same results; audio but no video.
MDH

Let's be constructive:
BUT WHY doesn't it work? and how can we fix it/make it work?
my cheap 'non apple' video cable works fine initially, then a message pops up about it not being an 'offcial' cable or some such, then asks if I want to enable airplane mode (both with or without it already disabled), and disables video out completely. Contrary to the many others that have overpaid for your proprietary cables; I'm NEVER EVER EVER EVER going to pay you for your atrociously overpriced cables, because you're action of 'disabling' 3rd party cables is monopolistic in any sense, destroys any hope competition in this area, hinders innovation by third party peripheral developers, and is downright unamerican imho because it does so. You've gone to far this time apple! I've come to the conclusion, you obviously don't care about functionality, as your hardware is almost always overpriced, proprietary, good looking junk, and you keep shaking my pockets for more money with your overpriced accessories and constant barrage of itunes streamery.
Anyway, how can I use my device to do video out on this officially licensed apple dock I have? It doesn't seem to work; and I paid a lot of money for it. If there isn't a solution; maybe you should give out refunds for all the devices that now don't work? Thanks

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Video transfer to PC but got audio only, no video.????

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