Video will not import onto sequence, only audio when inserted.

Hi,
I'm trying to import AVCHD video into a Premiere Pro project sequence. I was able to do this only seconds ago and when I came to just one clip, it wouldn't import. It is the same file (AVCHD) and I was just able to do it. Note that when I press insert, just the audio part will show up, but you can't hear anything. Also, I tried converting the video to MP4, however it still did the same thing. The video does play in the source monitor and when I scrub through it in the project bin. However, I now cannot import any of my other AVCHD files that worked only seconds ago. I am working with Premiere Pro CC.

Hi Sarah,
Do you have the folder structure intact?
If yes, then please use the media browser window to import the AVCHD footages.
Also try opening the same files in Premiere Pro CS6.
Try trashing the preferences.
For the Mac, press Shift+Option
For the PC, press Shift+Alt
Please try the steps & see if that helps.
Thanks

Similar Messages

  • HT3290 Video will not import after updating my iMovie from '09 to '11

    I updated my imovie '09 to '11 and now my video files from my camcorder JVC (model GZ_MG330HU) will not import.  The video files show up in my iMovie library but when I try to create a project or movie and then share what I have created the files are listed as still on my camera and it says that I need to reimport.  It says to go the File Menu and click "Reimport from camera archive" but there is no such option. 
    I used to import my files with my old iMovie version and create mini home videos but now even those video files are not listed.  I would like to reload the old version.  How can I do that?  Will iMovie '11 get fixed?
    Help!

    If there are problems with importing the IE Favorites in Firefox then export the favorites in IE to an HTML file and import that file in the Firefox Bookmarks Manager.
    If you do not have the menu bar in IE then right-click the toolbar at the top to enable the Menu Bar.
    *Export the favorites in IE to an HTML file (bookmarks.html):<br>File > Import and Export
    *Import the HTML file in Firefox:<br>Bookmarks > Show All Bookmarks > Import & Backup > Import Bookmarks from HTML
    See "Import from another browser" and "Import from file":
    *http://kb.mozillazine.org/Import_bookmarks

  • Only CERTAIN videos will not import in BOTH versions of iMovie

    Heya, I'm dying here, hoping someone can help:
    I've been filming video with my camera, but for some reason, one out of every 6 or 7 times a file will absolutely not import into iMovie.
    They play absolutely fine with audio and everything in Quicktime, but when I try to import to iMovie '08, they simply do not show up as thumbnails even though it goes through the whole "creating thumbnails" process.
    When I try importing them into iMovie HD 6, I get a "file cannot be imported: unknown error" message.
    Everything else I film with my camera and import into either version of iMovie works just fine! It's only certain ones... but it always happens to be the most important clips!
    There's GOT to be some way to fix this, right?

    Everything was filmed with the exact same settings.
    Your argument here is "inductive" and does not confirm that all stored files are in fact in the same compression format and settings. You need to apply a "deductive" approach. As I implied and QT Kirk specifically stated, you need to actually examine the files to determine their internal specifications -- comparing the working with non-working files to look for differences.
    I've tried Streamclip, but when I try to save it as an avi, mpeg, dv, or even a renamed mov file, it says "Error: Could not prepare clip"
    If your are trying to use the "Save As..." option here, you are not, in fact, performing a "conversion" but rather merely attempting to place the same content in a different file container. MPEG Streamclip does not, for instance, have the ability to export non-MPEG2 content to MPEG (MPEG-2 'muxed" or elementary streams) which would be incompatible with iMovie '08 in any event. As to AVI, you mush have one of the required AVI QT components installed and the compression formats you are trying to place in the AVI container must be compatible with the AVI container which is itself compatible with iMovie '08 as long as its contents are already edit compatible. As to DV, this one one usually difficult to mess up unless you were trying to turn it into a transport stream.
    today I tried taking the original quicktime MOV file from the camera (the one that plays just fine in quicktime AND streamclip, just won't convert or import)
    This statement seems to imply that something is wrong with your attempted work flow. If the file opens and plays in the QT Player and MPEG Streamclip, then it should be convertible. Once again, the primary problem is determining how to best perform this conversion which is why Karsten, QT Kirk, and I need specific information regarding the actual compression format, whether or not the compression settings were compatible with the QT structure, and whether or not an extraneous track (e.g., a "Tweener") might be causing difficulties. Posting a screen capture of the "Inspector" and/or "Properties" window or a sample file should provide the needed information.

  • Videos will not load in Firefox only. Have reinstalled, restored, etc.

    Videos (from YouTube, Facebook, websites, etc.) will not load in Firefox. I've tried reinstalling Firefox, restoring all settings to default, disabling all addons, extensions, etc. When I try to load a video, a dark rectangle appears where the video should and my cursor just shakes. In Chrome, Internet Explorer, etc. the videos load and play with no problems, no hesitation, so it must be some setting or some bad file with Firefox, but I feel like I've tried everything.
    I'm using Windows 7 on an HP laptop. I've checked my Firefox settings against those on my desktop PC and can find no variances. This problem is driving me mad, so please help.....
    Thanks.

    Hello,
    Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
    You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
    Then perform these steps:
    *Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
    *In the Firefox options window click the ''Advanced'' tab, then select "General".
    *In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
    *Now, restart Firefox and see if the problems persist.
    Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
    * [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
    * [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
    You can also disable hardware acceleration in Flash: <br> <br>
    Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See [[Flash Plugin - Keep it up to date and troubleshoot problems|this article]] for more information on using the Flash plugin in Firefox).
    To disable hardware acceleration in Flash Player:
    #Go to this [http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues Adobe Flash Player Help page].
    #Right-click on the Flash Player logo on that page.
    #Click on '''Settings''' in the context menu. The Adobe Flash Player Settings screen will open.
    # Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel. <br/> <br/>[[Image:fpSettings1.PNG]] <br/>
    # Remove the check mark from '''Enable hardware acceleration'''.
    # Click '''Close''' to close the Adobe Flash Player Settings Window.
    # Restart Firefox.
    This [http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html Flash Player Help - Display Settings page] has more information on Flash Player hardware acceleration, if you're interested.<br> <br>
    Did this fix your problems? Please report back to us!
    Thank you.

  • My 4355 officjet will not recognise a new black cartridge when inserted

    Hey ,  Thanks for getting back to me regarding this issue.  Because the troubleshooting steps provided failed to resolve this black cartridge detection issue, a new black cartridge will need to be inserted in your product to verify if the cartridge you're currently using is defective or not. If a new black cartridge resolves your issue, then the current cartridge is defective. If the current cartridge is a Genuine HP Cartridge it will have a warranty date on it and will be entitled as per the cartridge warranty to a replacement through HP.  If a new cartridge fails to resolve this issue then the printer will need to be replaced.   Please respond to this post with the result of trying a new cartridge in the printer. Best of luck!

    Hey , Welcome to the HP Support Forums!I understand that your HP Officejet 4355 All-in-One Printer is prompting for the right cartridge to be installed, after you inserted new cartridges in your machine. I would like to assist you today with resolving this cartridge detection error. Thank you for including the troubleshooting steps that you have attempted prior to reaching out for support. At this time there is either a dirty cartridge contact in your machine that may be blocking your printer from detecting the new cartridge as installed. There is also a chance that the new cartridge is defective. Therefore, I am going to have you perform some standard cartridge troubleshooting steps below to isolate this issue and resolve this issue.   Step 1: Remove Cartridges:  NOTE:  If the product is off when you open the print cartridge door to access the print cartridges, the product will not release the cartridges for changing. You might damage the product if the print cartridges are not docked safely on the right side when you try to remove them. 1. Make sure the product is turned on. The On button is lit when the product is on. 2. Open the print cartridge door. The print carriage moves to the far right side of the product.  3. Wait until the print carriage is idle and silent, and then lightly press down on the right  print cartridge to release it. Please remove just the right (Black) cartridge. (1) Print cartridge slot for the tri-color print cartridge(2) Print cartridge slot for the black and photo print cartridges 4. Pull the print cartridge towards you out of its slot. - Source  Step 2: Check for Packaging on Cartridge: With the cartridge removed from the printer, we are now going to check the right (Black) cartridge for any remaining packaging that may be causing cartridge detection issues.  Make sure that the plastic tape is removed from the cartridge by using the pink pull tab.   (1) Copper-colored contacts(2) Plastic tape with pink pull tab (must be removed before installing)(3) Ink nozzles under tape NOTE:  Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.  Once the packaging has been confirmed as removed from the new cartridge, please proceed to the next step.  - Source   Step 3: Clean the Cartridge Contacts: Gather the Following Materials:  Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart or leave fibers. Tip: Coffee filters are lint-free and work well for cleaning print cartridges.  Distilled, filtered, or bottled water (tap water might contain contaminants that can damage the print cartridges). Caution: Do not use platen cleaners or alcohol to clean the print cartridge contacts. These can damage the print cartridge or the HP All-in-One.  Perform the Clean:  1. Inspect the print cartridge contacts for ink and debris buildup. 2. Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze any excess water from it. 3. Hold the print cartridge by its sides. 4. Clean only the copper-colored contacts. Allow the print cartridges to dry for approximately ten minutes.   5. Leave the cartridge outside of the printer. 6. With the printer ON, disconnect the power cable from the rear of the printer 7. Examine the right cartridge slot inside of the printer. If you see debris or ink buildup please clean the cartridge slot. Allow the right slot to dry.  8. Plug the power cable back in. Your printer should start back up on its own.  Once the cartridge and slot have been cleaned, please proceed to the next step.  - Source   Step 4: Install Cartridge:  1. Slide the print cartridge forward into the empty slot. Then gently push on the upper part of the print cartridge forward until it clicks into the socket.  2. Close the print cartridge door.   Once your cartridge has been installed, please test printing to confirm that the cartridge detection issue has been resolved. Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. Good luck!

  • I am home sharing songs from my computer (library) to another authorized computer (library), the songs will import, but once i sync the iphone (4s) to this computer the songs are shaded and will not import onto the iphone, what the heck is going on?

    I am transfering songs from one computer to another using home share.  Both machines are authorized in home sharing.  The songs import from (my) windows computer to the other (my wifes) authorized MacBook Pro, computer just fine.  Once the songs are in the library and i try to sync her Iphone (4s) to her computer the songs ar greyed out and i can't play them nor see them under iPhone after sync is complete.  What the heck is going on?  BTW, the songs that i have imported are either songs i burned from a CD or songs i have purchased from the iTunes store, so they should sync no problem!?  Help please.

    screen print of issue...

  • I can no longer get video on my tv from ipad only audio when connected, any ideas"

    I used to connect my ipad 2 to my tv using a/v cable to watch YouTube, Netflix, or pretty much to watch whatever and had no issues, but now it doesn't work anymore. Only plays audio and no video.

    Make sure the plug is I secured into the iPad.

  • My video will not show picture only sound? windows 8.1

    I did updates yesterday and now this is happening

    Hello @34jamie,
    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I have read your post on how your video will not show picture, but the audio will work on your Windows 8.1 computer. Does the video appear and then disappear using media player software? Does this occur when streaming videos on YouTube? Did you perform Windows or HP updates before this issue occured? Does the entire screen go blank, turn a different color or just show blank on the video window you are attempting to view? I would be happy to help you, but first I would encourage you to post your product number for your computer. Below is a is an HP Support document that will demonstrate how to find your computer's product number. 
    How Do I Find My Model Number or Product Number?
    Please re-post with the necessary information, this way I will be able to research this further for you. I look forward to your reply!
    Cheers!
    MechPilot
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

  • I have songs that have been purchased and they show up in my I tunes but the are not showing up bold like all other songs in my library, they will not let me download from the cloud and will not load onto my ipod.

    I have a handfull of songs in my library that are not showing up bold like the other songs. When I click the icon to download from the cloud nothing happens and they will not load onto my ipod. When I look for them in the purchased area they show up as purchased and downloaded.

    Welcome to the Apple Community.
    So far as I am aware, books haven't been available for 6 years, so I'm wondering if you mean audiobooks.
    Audiobooks are not currently part of the content that can be re-downloaded.

  • Hi, I have problem with importing MOV files from SJCAM 4000. MOV files are in supported formats for Adobe Premiere Elements 11. But if I'm importing MOV file, only audio part is imported, video part is not imported. How can I solve this problem?

    Hi, I have problem with importing MOV files from SJCAM 4000. MOV files are in supported formats for Adobe Premiere Elements 11. But if I'm importing MOV file, only audio part is imported, video part is not imported. How can I solve this problem?

    haben
    From looking at the specifications of your camera (SJCam 4000), we know already what video compression your camera is using. It is H.264.
    A H.264.mov file should be supported by Premiere Elements 11. On what computer operating system is your Premiere Elements 11 running?
    Do you have the latest version of QuickTime installed on your computer? And, are you running QuickTime and Premiere Elements 11 from a
    User Account with administrative privileges? Please go to Premiere Elements 11 Publish+Share/Computer/QuickTime to confirm that you find
    presets there for the QuickTime choice there.
    What are the properties of these H.264.mov files - is it 1080p30 (1920 x 1080p30)  or something else? Do you know if this camera is recording with a variable or
    a constant frame rate?
    Please review and consider and then we will decide what next.
    Thank you.
    ATR

  • My AVI will not import to PE12. They want to load as audio only. Using Windows 7.

    My AVI files will not import to Premiere Elements 12. They want to load as audio only. Currently using Windows 7.

    twswing
    Just a reminder to those reading your thread...at the onset I wrote
    There are certain .avi files with certain video compression that can be highly problematic, such as,
    AVCHD.avi
    And, we have been pursuing that line of troubleshooting by use of the conversion of the AVCHD.avi to an .mp4 file. Right now, the issue is not which method, but getting the export settings of the conversion method correct. It would appear that your conversion settings with Koyote got away from you, especially with the frame size and frame rate.
    We need to get an import whose properties match the Premiere Elements project settings, set by you or the project. Right now I am suggesting that you set the project setting manually yourself before you import your converted file, as per the how to toward the bottom of the following.
    ATR Premiere Elements Troubleshooting: PE11: Accuracy of Automatic Project Preset (New Project Dialog) Setting
    But, first the conversion...by whatever method you select, I am suggesting the following H.264.mp4 as a 4:3 file.
    Go back to the AVCHD (H.264).avi and convert it to H.264.mp4.
    Let us target for
    Frame Width 640 pixels
    Frame Height 480 pixels
    Frame Rate 29.97 frames per second
    Pixel Aspect Ratio 1.0.  (also known as Square Pixels)
    Then open Premiere Elements to the Expert workspace File Menu/New/Project and Change Settings.
    Change the project preset to
    NTSC
    FLIP
    Flip Mino and Ultra 29_97p
    Do not forget the check mark next to "Fit Content to Available Space" as you exit the new project dialog.
    Then import your converted H.264.mp4 file into Premiere Elements with Add Media/Files and Folders/Project Assets from where you drag the file to the Timeline. There should be no black borders anywhere.
    Does Koyote conversion offer the settings that I mentioned. If not, we can discuss using HandBrake which I thought might be easier and quicker to use.
    Please review and then let us decide if we are on course.
    Thanks.
    ATR

  • Video will not play, yet audio does.

    Like the header says, all of a sudden I go to work on a project I've never had trouble with and the video will not play; it is frozen wherever the cursor is. Yet the audio does play. I've tried clearing cache, clearing premiere cache, gone all over the internet to try and find an answer, of course India is closed right now, so no help there, not that they really give it anyway. So I'm asking if anyone might have experienced this one and figured it out despite Adobe. I'm on a PC with Windows 8 and terabytes and terabytes of storage; plenty of space left on disc, too. As I said; this has never been even a hint of a problem Just started up today. This even beats most Adobe "beta testing" problems they heap on us unsuspecting sheep. So I'm completely flummoxed. A prize to whoever knows what's up with this! It's a new one on me... Thanks in advance to whichever genius knows the answer! :-)
    [Please choose only a short description for the thread title.]
    Message was edited by: Jim Simon

    OK, I found the answer by myself and wish to share it with those having the same issue. It turns out that the saved workspace can corrupt allowing audio to play, while video remains frozen. The fix is to change the workspace. Go to WINDOW, after creating a new style workspace and save the new workspace. Problem fixed. Also, if there are already a number of other saved workspaces that involve video you can simply change to that one and it will be fixed. Delete the corrupt workspace. That's it! This was discovered through a simple process of elimination which proves that bugs really can surface anywhere for no intuitive reason. Hope this helps you!

  • Iphoto 9.5.1 will not import videos with .mpg extension from my pictures folder and keep getting a OSStatus error-54. Is there a way I can import such videos to the iphone library?

    iphoto 9.5.1 will not import videos with .mpg extension from my pictures folder and keep getting a OSStatus error-54. Is there a way I can import such videos to the iphone library? Pls help.

    This is what that error means:
    -54
    permErr
    Software lock on file; Not a subscriber [permissions error on file open]
    Download and launch  BatChmod.  Put the videos into a subfolder and drag that folder containing the video files into the Batchmod window.  Make sure you are the owner and have R,W, X access as well as the group.  Everyone will have R only.
    Check the Change ownership and privileges, Unlock and Apply to enclosed boxes and then click on the Apply button.  When done try importing the files again.
    OT

  • ITunes(Mac) will not import video files

    I just bought a new ipod and I was anxious to add some videos I created in iMovie. Unfortunately iTunes will not "import" or "Add to Library" nor can I drag and drop the videos to iTunes. I've tried iPod mp4, QT.dv and QT.mov formats. There is no error message, when dragging and dropping there is a green "+" circle like it is going to work but nothing is added to the movie library. My audio seems to be working properly but movies simply will not import. I have the latest iTunes (7.0.2) Can anyone help? If it makes a difference I am using my iMac G4, not the dual G5 listed on my profile.

    The open-source, freeware HandBrake program processes your video or DVD, enabling you to bypass iTunes for this function. After processing, just drag and drop the video file to your computer-connected iPod.
      Mac OS X (10.4.8)  

  • All the CD's I have imported will not play. The only music that will play is cd's I have purchased from itunes. How can I get all my albums to play, please??

    All the CD's I have imported will not play. The only music that will play is cd's I have purchased from itunes. How can I get all my albums to play, please??

    iTunes Store- Transferring purchases from iOS device or iPod to a computer
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    How to dowload purchased music

Maybe you are looking for

  • How to get the max value in the query??

    Plant  calday(mm.dd.yyyy)       Soldout.Qty 0001   01.01.2005               10 0001   01.02.2005               20 0001   01.03.2005               05 0001   01.04.2005               16 0001   01.05.2005               10 0001   01.06.2005              

  • Itunes crashed after latest updat

    Itunes crashed after latest update. I have uninstalled it but cannot reinstall it??

  • How to use VNC-Client or sim. for remote management

    Hi folks, how can i use a VNC-Client to do a remote session with a ZCM10 RM-enabled client ? Any ideas ? Regards Thorsten

  • Problem with HDR pro viewer

    Hey. i have some problem with my viewer in hdr pro. If i click "OK" the image is normal but in it looks like this. im runing a macbook pro retina thanks

  • Proxy policy issue

    I need to have one object of the Zenworks "Windows Group Policy" not pushed to the user machine. I do need to utilize the rest of the group policies on my Windows XP workstations though. The policy, on Windows group policy manager, is: -User Configur