Video will not play but audio is loud and clear

When in safari I click on play button for movie, the scren goes white, adio plays but screen stays white.

Works fine for me but takes a while to load before you can click Play.
Do you have Flash Player installed?
The latest version of Adobe FlashPlayer can be obtained from here:
http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFl ash

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Video will not play but audio does

I transfered some .mov files from my friends mac and tried playing it on my pc. It plays the audio but not the video on Quicktime. I tried using the VLC player and it says some thing about "icod." I tried many converters but they all failed.

Load one of the videos into QuickTime Player, open the Movie Inspector (from the Window menu), and post the information shown in the Format section. That will provide some important information for diagnosing the issue and suggesting what to do.
Regards.

Help with video settings please! videos will not play but audio of the vid

Hey..i have the 30GB ipod video. i have alot of music videos on there which are under the category movies on my ipod. i turned my ipod on about three weeks ago and none of the movies would play. they all appear as thumbnails. the thumbnails dont move but the audio of the movie does play. the thing that has happend is that somehow all my songs have come into the video playlist and i dont know how this has occured. i cannot plug my ipod to my computer as my computer no longer works. and if i plug it into my laptop then the songs and movies and photos will be earsed. i really want my videos to work again i just dont know how the settings have changed themselves.. is there any chance anybody knows how to get the videos to work again? if you require more information please let me know..the video settings are as follows: tv out - off, tv signal - PAL, widescreen - off. Also if i want to back up everything on my ipod how do i go abouts doing this so that i do not lose the data on it? thank you..chandni

same sentiment of mine...
my vids wont playu no more.. they're just stored in my music files..
i want them all back!!
pls help!!

Video will not play, yet audio does.

Like the header says, all of a sudden I go to work on a project I've never had trouble with and the video will not play; it is frozen wherever the cursor is. Yet the audio does play. I've tried clearing cache, clearing premiere cache, gone all over the internet to try and find an answer, of course India is closed right now, so no help there, not that they really give it anyway. So I'm asking if anyone might have experienced this one and figured it out despite Adobe. I'm on a PC with Windows 8 and terabytes and terabytes of storage; plenty of space left on disc, too. As I said; this has never been even a hint of a problem Just started up today. This even beats most Adobe "beta testing" problems they heap on us unsuspecting sheep. So I'm completely flummoxed. A prize to whoever knows what's up with this! It's a new one on me... Thanks in advance to whichever genius knows the answer! :-)
[Please choose only a short description for the thread title.]
Message was edited by: Jim Simon

OK, I found the answer by myself and wish to share it with those having the same issue. It turns out that the saved workspace can corrupt allowing audio to play, while video remains frozen. The fix is to change the workspace. Go to WINDOW, after creating a new style workspace and save the new workspace. Problem fixed. Also, if there are already a number of other saved workspaces that involve video you can simply change to that one and it will be fixed. Delete the corrupt workspace. That's it! This was discovered through a simple process of elimination which proves that bugs really can surface anywhere for no intuitive reason. Hope this helps you!

Certain music videos will not play in iTunes. The music plays fine but not the video. No picture.

Certain music videos will not play in iTunes. The music plays fine but not the video. No picture. Same with the iPod. Other videos in the library play fine. Help.

Regular playlists vs smart playlist does not make a difference. What I noticed is that some videos create this behavior and some not. I created 2 videos and 2 music playlists, one with 2 songs and 2 videos (that I encoded myself with Handbrake). Another list with 2 videos and 2 songs, videos encoded with Handbrake, but that I noticed they triggered the behavior. The first playlist played fine, with no problems. The second one, created the problem. When I look at the video, it is the same type of video (bit rate, audio channels, etc...) I don't see why it would do that.
Later I will test: playing those videos in question and then selecting songs to see if they play.

My Mac will burn a DVD from iPhoto but the images and videos will not play on my DVD player. I am using DVD-R disks

My Mac will burn a DVD from iPhoto but the images and videos will not play on my DVD player. I am using DVD-R disks

Hi john, try Burn...
http://burn-osx.sourceforge.net/Pages/English/home.html

My computer won't play videos from site like the Daily Show and the CW, but they stopped working last week. I have the newest version of Adobe player. Anyone know why the full videos will not play?

My computer won't play videos from site like the Daily Show and the CW, but they stopped working last week. I have the newest version of Adobe player. Anyone know why the full videos will not play?

I failed to mention that the sound does play on the videos that are not playing.

ITunes videos will not play

Ever since I've updated to the newer iTunes version, my videos will not play correctly. Any video I bought on iTunes will not work. Also any video previews or trailers from iTunes will not work. Any other video from online or ones that I've recorded work normally. When I try to play a video, this is what it looks like:
The picture does not show, but the audio plays perfectly. Quicktime and every other software is updated. I've tried to find the answer on the forums but couldn't find one similar to my problem. Also, I cannot contact any apple support by phone because I'm currently living in China and this or e-mail is the most conveinent.
Help!
Thanks,
K.

Hi Oicrylic,
If you are still having video playback issues in iTunes, you may want to try the following user isolation troubleshooting to see if the issue can be localized to either a user or a system level cause.
Apple Support: Isolating an issue by using another user account
http://support.apple.com/kb/TS4053
Mac OS X: How to troubleshoot a software issue
http://support.apple.com/kb/ht1199
Regards,
- Brenden

Some videos will not play (blank screen).

Some of my videos will not play. I select the video and a "Play" arrow shows in the upper left portion of the screen, but the screen is dark (blank). I can press Menu and return.
I don't believe it's a size issue because certain other larger videos do play. Nor do I think it's a format issue because all of the videos are the same format (*.m4v). It also doesn't appear to be a time/sync issue because some videos added after others do play and some don't.
I really don't have a problem reformatting and starting over if that is the best or only solution as I only use iTunes and don't have calendar, notes, etc.
Thanks in advance.
iTunes Ver 10.5.1.42
iPod Classic 30Gb Ver 1.3
O/S Windows XP SP3

Where are these from? Are they from the iTunes Store or where they downloaded elsewhere and then added to your library? Perhaps you can try restoring your iPod to factory settings and then resyncing the videos back over to it.
If the videos are not from iTunes, perhaps you can try and re-convert them using a third party utility such as Handbrake or MPEG Streamclip.
http://www.squared5.com/
http://handbrake.fr/
B-rock

I noticed after switching from IE9 to Firefox that some website videos will not play. How is this corrected?

I sometimes want to look at how-to videos. Some play and some do not in Firefox. When a message does come up on the screen it says someting like 'sorry, but the video will not play...do you wish to download the plugin?'. Because I am very catious about what I download, I am not confident about downloading a plugin. Does anyone know what I need for Firefox to play all website videos?
+++++++++++++++++++++++++++++++++++++++++++++++
I am adding this to my original question:
I see that quick-time is an available plugin...Is this soething that will work?
++++++++++++++++++++++++++++++++++++++++++++++++
Thank you

You're welcome. Glad I was able to help you.

Certain website's videos will not play, MLB and Jay Leno's garage. Why?

Not sure when this started to happen - perhaps the last update but now the Baseball website and the Jay Leno's garage website's video will not play. They appear to go to sleep while loading. (The little circle goes round and round but never stops.) Other sites seem to work fine.
== This happened ==
Not sure how often
== Since the last update??

Try these steps, taking the next one if a previous one didn't help:
*[http://support.mozilla.com/en-US/kb/Basic+Troubleshooting#Clear_cookies_and_cache clear cookies and cache] (usually helps with site specific issues),
*test it in [[safe mode]] (usually helps if a recently installed addon is troublesome;
**start it in normal mode again then,
**disable all add-ons in tools - addons,
**then re-enable them by halves to find the culprit),
*remove and re-add Firefox to your [[firewalls]] trusted lists (helps if you can't access the web after an update).

Videos will not play in presentation mode.

Videos will not play in presentation mode. They play fine when I preview them in Keynote but once I am presenting it trys to play and then skips the slide.

Hi dalekw83,
Thanks for visiting Apple Support Communities.
If videos will not play in iTunes for Windows, start with the troubleshooting tips found here:
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
All the best,
Jeremy

My quicktime videos will not play on my hp envy (windows 7). the computer freezes and i have to res

my quicktime videos will not play on my hp envy15 (windows 7 64). the screen goes black, freezes and i have to restart.
I have tried to open files by opening itunes or quicktime or media player. I have been able to play the videos broefly but then they typically freeze.

Uninstall Quicktime, Then reinstall it.
http://www.apple.com/quicktime/
THX

Some videos will not play in the Public site

For some reason, I have quite a few videos that do not play in the public site while other videos play just fine. When selecting a video, the player opens but the video never starts.
Any ideas?

Hi dalekw83,
Thanks for visiting Apple Support Communities.
If videos will not play in iTunes for Windows, start with the troubleshooting tips found here:
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
All the best,
Jeremy

Hi, I uploaded some flv videos to my blog and can see it fine on my G5, my the videos will not play in Safari on my iPhone iOS4. Anyone know how to fix this?

Hi, I uploaded some flv videos to my blog and can see it fine on my G5, my the videos will not play in Safari on my iPhone iOS4. Anyone know how to fix this?

I've also tried m4v and avi files. Is there another file format that will work?

Video will not play but audio is loud and clear

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