Video won't play in timeline or source monitor

I recently purchased a Canon HG10 camcorder and have been attempting to edit the AVCHD .mts files using Premiere Pro CS4 (4.2.1). However, I have been unable to play the video in either the timeline or source monitor. Both the video and audio will play for a fraction of a second and then stop. I thought it might be an issue with the .mts file so I converted it to several other formats (Quicktime, H.264, MPEG4, etc.) and I still can't get any video to play. I imported and tried playing other video, but to no avail. I can edit, scrub, export, apply effects, and do pretty much anything else - but I can not get it to play in the timeline. I do have Final Cut Express and if I convert the .mts file to Quicktime I can edit it, but I would like to be able to edit the native Canon AVCHD.
Current system:
iMac 10.6.4
2.16 GHz Intel Core 2 Duo
3 GB RAM
ATI Radeon X1600
74 GB hard drive space
Any help or suggestions would be greatly appreciated.
Jason

Jason,
The first thing that I would check would be your Playback Preferences. Please list your settings, and folk here can review them and possibly spot something simple.
Next, I would do one of two things, regarding your Catalyst drivers for you ATI/AMD card. If you do not have the latest driver, download and install it. If you DO have the latest Catalyst driver, keep it around in a safe folder, but download and install an earlier version. Cannot recall the exact numbers now, but a few users had to go back about three versions. Also, since those driver versions were listed in this forum, I'd bet that at least two more have been released. Going back a few months, it seems that there were 2 - 3 versions, that did not work well with some Adobe programs.
Though I have all nVidia cards, I keep drivers going back about 6 mos., as I never know when I might encounter an issue and need to roll-back.
Also, as the gaming market drives the video card business, and their drivers, it is possible that some gamer-only module has been added. That happened with nVidia drivers about a year ago. For a couple of versions, one had to manually disable a 3D and another gamer-only module. Later versions installed with these off, unless the user turned them on.
Last thought - check your OpenGL settings, and depending on your OS, check Hardware Acceleration. In your Catalyst console, check what your 3D settings are. You want to set any to "Let the application choose," or similar syntax.
Good luck, and hope that something there helps you.
Hunt

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