Video won't show on iTunes (only audio) but plays fine on my iPhone?

Hi,
I downloaded a TV show on my iPhone and the next time I synced my iPhone to my iTunes it was put in my iTunes library but when I try and watch it on my computer only the audio plays and it's just a black screen (see photo)... as it says in the title both video and audio playback fine on my iPhone.
Does anyone know what the problem is and how I can fixit? Thanks!

Repair your QuickTime.
Control Panel > Programs n Features(Win7/Vista) or Add n Remove Programs(XP) > highlight Quicktime and click CHANGE then REPAIR

Similar Messages

I cant see the Video of WMV file through Flip4mac, only audio is working fine on macbook pro. Could anyone please help?

I cant see the Video of WMV file through Flip4mac, only audio is working fine on macbook pro. Could anyone please help?

Hi,
Check to see that external video is turned on.
View > External Video > All Frames. and
View > Video Playback > Apple Firewire PAL/NTSC.
Sandeep

I have an audiobook that I purchased via iTunes and it won't show up on my iPad, but it's everywhere else, iPhone, iPod and computer?

I purchased an audiobook via iTunes on my phone and it won't show up on my iPad? Why?

Did you sync it to your ipad?

TS1718 Post update, when I try to play movies/tv shows through iTunes only audio comes through. How do I fix this?

Just rented a movie from the iTunes store, which I have never had a problem with prior to this, and played it but the screen was black. Audio was coming through the whole time. I tried skipping around to see if maybe some parts of the movie didn't get downloaded correctly but that wasn't case. I tried playing other tv shows I have on my computer that I bought from iTunes and those won't play correctly either. I can only assume it was something involving this previous update. Any guidance on the matter would be appreciated.

Hi there louie3434,
You may find the troubleshooting steps in the article below helpful.
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
-Griff W.

My movies and music videos won't show up on screen, I can hear the sound but not see the video how do I fix this?

My movies and music videos won't show up on my computer screen, I can hear the sound but not see the video how do I fix this? I'm not sure what to do as far as turning my purchased movie into DVD goes either. I just want to put the movie onto a DVD disc but my itunes won't even show that I have a blank disc in the drive, I'm not sure what is wrong or how to fix this, any help at all would be much appreciated.

Hi @anthony7722 ,
Thank you for your query, I will do my best to help!
I grasp that you uninstalled the Intel graphic driver and the catalyst control. You reinstalled the Intel driver and now you can view and hear videos on the Internet but you are unable to set the resolution as high as previously.
When I checked the specifications for your notebook I see that you have switchable graphics.
Here are two links that I believe will help.
Overview of Switchable Graphics or Dual GPUs
Switchable Graphics on Notebooks Configured with Intel and ATI GPUs
Here is a link to HP Pavilion dv7-6150eb Entertainment Notebook PC Drivers
Please try this process.
1. Download the chipset driver, and both graphic drivers and save them but do not install them yet
2, Delete the chipset driver and install the updated one.
3. restart your notebook
4.Delete the Intel driver and install the updated one
5. restart your notebook
6. Delete the AMD driver and install the updated driver.
You should now have a Catalyst Control Center.
This should now allow you to use the higher graphic card which should support the higher resolution.
I hope this helped.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Images on Tumblr and embeded videos won't show up

The image/gif problem is only on Tumblr (as far as I saw), but it's as if the images weren't even there. (the way I see it, it only happens when I'm browsing through someone's tumblr, but when I enter a tag every picture showes, and on my dashboard as well). when I press reload, it reloads the entire site without the pictures. I tried a link on internet explorer and google chrome: it showed the pictures on IE, but not on GC. At first I thought it was because I didn't update firefox, but it showed up even after I updated everything (including adds-on). I also cleared my cookies and cache, and tried other things but nothing worked.
Embedded videos won't show up anywhere.

If images are missing then check that you aren't blocking images from some domains.
*check the permissions for the domain in the current tab in "Tools > Page Info > Permissions" or all domains via the about:permissions page
*check that images are enabled: Tools > Options > Content: [X] Load images automatically
*check the exceptions in "Tools > Options > Content: Load Images > Exceptions"
*check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images with the cursor Down key).
If an image in the list is grayed and there is a check-mark in the box "<i>Block Images from...</i>" then remove that mark to unblock the images from that domain.
Make sure that you do not block third-party images, the permissions.default.image pref should be 1.
There are also extensions (Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images.
See also:
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*http://kb.mozillazine.org/Images_or_animations_do_not_load

Video won't show on my iPod

I just bought my iPod yesterday. My other sister already has an iPod. We use separate computers. I took an MPEG-4 file from her playlist in her iTunes folder (in My Computer). And I copied it into mine. I put the file into a foler in My Computer and put it in my playlist. It told me that I had to authorize the file from my sisters account. So now her account is now authorized into 2 computers. I played the video and it shows in iTunes, but it doesn't show up on my iPod.
My sister uses iTunes 6, and I use version 7. We both use Windows.
Thanks in advance!
eMachines Windows XP 2004
EDIT: Oh and I almost forgot. When I play the "Video" it looks as if I'm playing an audio file instead. It just shows the cover art.

See this article.
iPod does not play content purchased from the iTMS.

I have an old Ipod that won't show up on Windows Explorer but shows in Itunes., I have an old Ipod that won't show up on Windows Explorer but shows in Itunes.

I have an old Ipod that won't show up on Windows Explorer but shows in Itunes., I have an old Ipod that won't show up on Windows Explorer but shows in Itunes.

In iTunes, select the iPod in the iTunes sidebar, under DEVICES. Over to the right, go to the Summary tab.
There should be a checkbox that says Enable disk use. Check it and Apply the change. It should now appear in Windows, when the iPod is connected.
NOTE: When Disk Use is enable, you have to eject the iPod (in iTunes) before physically disconnecting it from computer.

Does itunes support intel x3100 graphics for watch video and tv shows in itunes: not working

Hi I have a asus p5k-vm motherboard with intel 3100 onboad graphics accelerator. I had a gtx 570 video card install and was using itunes
to watch video and tv shows. I sold my gtx 570 and I am using intel x3100 onboard graphics accelerator as my video card. Everything works
fine until I try to watch video or tv shows in itunes. When it tries to start, the screen starts and then right awat it stop and shuts down becuse of some error. I don't know what the problem is.
Please help.

Since updating to 5.0 numerous people have had an issue with optical out. . Try Restart your ATV & computer. Also cycle the power on the ATV and TV (unplug it for 30sec). You should also submit a bug report directly to Apple since they DO NOT read these forums
https://www.apple.com/feedback/appletv.html

While watching a tv show in itunes the audio is not in sync with the character mouth movement

while watching a tv show in itunes the audio is not in sync with the character mouth movement

Welcome to Apple Discussions!
I believe the default transfer option for TV Shows is to transfer all unplayed TV Shows. If you've already played them, this may be the reason they are not transferring any longer. Double check the preferences:
1) Connect your iPod to the computer and select it when it appears in iTunes under source (on the left).
2) Click the TV Shows tab
3) Make sure it is set to transfer all TV Shows, not just unplayed ones.
4) Click Apply/Ok
btabz

Videos I burnt to disc on my pc won't play on my macbook, when I insert the disc into the macbook it says it's blank but plays fine on the pc

Videos I burnt to disc on my pc won't play on my macbook, when I insert the disc into the macbook it says it's blank but plays fine on the pc, does anyone know how to fix this? The photo's I burnt on the exact same type of disc work fine in both pc and macbook but the videos will only play on the pc.

If you are trying to play these on quicktime then what video format are those videos?
Wmp's? You need to install Flip4Mac.
Most other formats? Install Perian.
Or just use vlc instead. It's a much better, more powerful, and more general video player.

I was almost finished editing my video and suddenly my video files just show a black screen and wont play.

I was almost finished editing my video and suddenly my video files just show a black screen and wont play.

MacBook Pro / Mozilla Firefox / Netflix / Silverlight Update solved - DON'T DWNLOAD FROM NETFLIX
I solved this problem tonight. I have a MacBook Pro with 10.5.8. I know, it's old. But I love my Netflix and I recently noticed that Firefox plays Netflix much better. Then I suddenly got this message that I needed to download the latest Silverlight - it only takes 30 seconds! - WRONG. However, after much searching, I finally did the steps in order and it worked.
This was after repeatedly downloading Silverlight from the Netflix site without success. So here's what I did:
1. Went to http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx
2. Followed the directions. I felt like such an idiot for not doing it right before.
3. Go to your hard drive and search for "Silverlight" to locate ANY existing Silverlight files: .dmg, etc.
[also check your Libary/ Internet Plug-ins, but the above search is faster]
4. Drag it all to the trash and empty it.
5. Go back to the Get Silverlight page and click on the Install on that page, not the Netflix site.
6. Note the steps for Safari or Mozilla Firefox - I wanted Firefox, so I follwed those instructions.
7. Once it's installed, close all the browsers and Restart that bad boy. Right away.
8. Open a browser, go to Netflix and proceed to joyfully rot your brain with Netflix content. Yay!

HT1926 Quicktime stuttering, MOV file plays fine on my iphone but play it in my PC the sound and video stutters. happened only after the last update. how to fix

Quicktime stuttering, MOV file plays fine on my iphone but play it in my PC the sound and video stutters. happened only after the last update. how to fix?

Hi Richmoller51,
Welcome to Apple Support Communities.
See this article for some troubleshooting steps that can help with video playback in iTunes or Quicktime:
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
Best,
Jeremy

Certain music videos will not play in iTunes. The music plays fine but not the video. No picture.

Certain music videos will not play in iTunes. The music plays fine but not the video. No picture. Same with the iPod. Other videos in the library play fine. Help.

Regular playlists vs smart playlist does not make a difference. What I noticed is that some videos create this behavior and some not. I created 2 videos and 2 music playlists, one with 2 songs and 2 videos (that I encoded myself with Handbrake). Another list with 2 videos and 2 songs, videos encoded with Handbrake, but that I noticed they triggered the behavior. The first playlist played fine, with no problems. The second one, created the problem. When I look at the video, it is the same type of video (bit rate, audio channels, etc...) I don't see why it would do that.
Later I will test: playing those videos in question and then selecting songs to see if they play.

Ive got youtube videos converted to mp3 files on my itunes, they used to play fine but since the recent update they do not play correctly. how can i fix this?

Ive got youtube videos converted to mp3 files on my itunes, they used to play fine but since the recent update they do not play correctly. how can i fix this?

Try running these songs through MP3 Validator to see if there any issues.
If nothing else, convert them to another format such as AAC via iTunes using the instructions in this Apple support document.
iTunes: How to convert a song to a different file format
B-rock

Video won't show on iTunes (only audio) but plays fine on my iPhone?

Similar Messages

Maybe you are looking for