Video yes - audio+video NO!? in i-chat

Question

I have been able to successfully videoconference mac to pc but not audio and video - why? I have even tried to hook up an external mic, but the audio option is still grayed out when videoconferencing. My friend with the PC tries to send a 'talk' option and is met with an error that says that my computer 'is not accepting talk'.
I looked through the support pages and tried checking out the sound settings in preferences - no mute and the internal mic is picking up audio just fine.
I am aware of the 'no audio chat only' option when using AIM (as we both are) Mac to PC, however - it was my understanding that audio was avaliable when using the videoconference option.
Has anyone had success audio chatting Mac to PC using AIM via i-chat?
Any and all help would be greatly appreciated.

Answer 1

Hi Leigh-Ann --
Sorry to hear of your iChat woes. I wish I could offer more substantive advice here, but sometimes the best advice someone can give is to ask someone else. In this case, I'm thinking that you're problem sounds more like an iChat issue than a PowerBook-related one, so you might try reposting your inquiry where the iChat experts can have at it, here -- http://discussions.apple.com/forum.jspa?forumID=902 -- in the iChat AV 3 forum.
Tell the iChat pros there what's been going on, give them as much specifics as possible with regard to what you've been trying to do, how you've gone about trying to do it and what the results have been (include the specifics of the camera, mic, and computers involved) and (imo) you'll be giving yourself the best possible odds of figuring out what the problem is.
Good luck.
-- JDee