Videos and audio in Youtube/Netflix/etc slow down often.

I've been getting random slow downs when I'm watching a video, either in Youtube or Netflix. The video will drop to about ~5 frames a second, and the sound stretches out and distorts. It usually goes back to normal after a few seconds, but on rare occasions, it keeps going on until I pause the video, or close the tab. I've asked a friend about it, and he told me to disable hardware acceleration, which helped a bit, but the problem is still happening. I'm using Firefox 22.0, if that helps.

Hello,
Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
*Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
*In the Firefox options window click the ''Advanced'' tab, then select "General".
*In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
*Now, restart Firefox and see if the problems persist.
Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
* [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
* [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
Did this fix your problems? Please report back to us!
Thank you.

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    Last edited by hagabaka (2010-12-15 22:11:46)

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