Videos and Music will not play using Safari or Chrome

I have tried every trouble shooting option I can find on the internet. Nothing is working. Adobe is fully updated. Safari is fully updated. Chrome is fully updated. Videos will not play on websties such as CNN, CBC. Music will not play on websites such as Sound Cloud.
YouTube and Netflix work fine.

MacAFP wrote:
Mac OS X / Chrome and Safari
You're dealing with two different plug-ins.
Flash Player (Mac HD/Library/Internet Plug-ins/Flash Player.plugin)
and "PepperFlash" (Applications/Google Chrome.app/Contents/Versions/34.0.1847.116/Google Chrome Framework.framework/Internet Plug-Ins/PepperFlash/PepperFlashPlayer.plugin)
And NetFlix uses the Microsoft SilverLight plug-in.
From SoundCloud support:
Why can't I hear tracks using Safari?
If you can't hear tracks on SoundCloud using Safari, please go to Safari ---> Preferences ---> Advanced ---> and un-check "Stop plugins to save power." Like this:
If YouTube works, it may be doing so in HTML5 mode which requires no plug-in. Do you use Apple's Firewall or (please say you don't) anti-virus?

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I have just updated itunes to 10.7 and now my videos and flims will not play. I get a message saying itunes has stopped working. Can you help

I have just updated itunes to 10.7 and now my videos and flims will not play.

This helped overcome the crash problem, but (as reported before), I still have to start iTunes in Safe Mode in order to watch any videos. This has been the case since 10.5.
The regular mode behavior has changed a bit - instead of the progress bar moving to the end of the video, showing no video but playing the audio for about three seconds, it now leaves the progress bar where it is ... but the rest of the behavior hasn't changed.
Windows 7 Professional, 64 bit on an HP dv8t quad-core laptop w/ 8 GB RAM, running nVidia GeForce 230M with 1 GB video RAM.
Thanks for your prompt response to the original problem posted above. At least now I'm back where I started from before I upgraded to 10.7. Not optimal, but I've finally gotten used to doing a Ctrl-Shift-click to run iTunes.
Scott

I just bought a new mac mini and an external DVD burner. I want to burn a DVD video and it will not play on the TV but only on the computer? Need this figured out for tomorrow.

I just bought a new mac mini and an external DVD burner. I want to burn a DVD video and it will not play on the TV but only on the computer? Need this figured out for tomorrow. Can anyone help me?

Congratulations on the new Mini. Are you saying you tried burning and it does not play, or do you want to burn it only for the computer to be able to play it?
OS X Mountain Lion: Burn a CD or DVD may help.

I have new iPhone 4s and music will not play I can pull my So we are totally on one water filtration system and the other one has been taken down?music up and hit the play button and it dose nothing!

I have new iPhone 4s and music will not play I can pull my music up and hit the play button and it dose nothing!

Have you tried resetting your device by pressing and holding the Home button and power button until the silver apple appears?
And, just out of curiosity, what doe water filtration systems have to do with this?
Best of luck.

HT1391 Music that is on my computer and iPhone will not play using any media player

Media (songs) that are listed in iTunes and on the iPhone will not play. The cursor skips over them. Using Explorer I can see them on the disc, but clicking them and trying to play them with Quicktime, Windows Media Player or iTunes does not work.
Does anybody know what I can do to fix this?

Check the information on the song, Right-Click -> Get Info.
In the fist pane, (Summary), you will see the AppleId (Account Name) that was used to buy the song.
Be sure to login to use this account to register this computer to play the song
What I often see, Is that people have many different AppleID, sometime not even knowing it, which is a big problem.

After Sync Videos and music do not play

I did a recent sync with the latest iTunes and my Ipad3.2.2. After the sync the ITunes shows videos and music are loaded. Yet when I try to access on my Ipad it starts to show the library then closes.
I have tried the connect to another computer, the reset, the Restore. Just about everything but the macarena!
Any ideas, Thanks

MacAFP wrote:
Mac OS X / Chrome and Safari
You're dealing with two different plug-ins.
Flash Player (Mac HD/Library/Internet Plug-ins/Flash Player.plugin)
and "PepperFlash" (Applications/Google Chrome.app/Contents/Versions/34.0.1847.116/Google Chrome Framework.framework/Internet Plug-Ins/PepperFlash/PepperFlashPlayer.plugin)
And NetFlix uses the Microsoft SilverLight plug-in.
From SoundCloud support:
Why can't I hear tracks using Safari?
If you can't hear tracks on SoundCloud using Safari, please go to Safari ---> Preferences ---> Advanced ---> and un-check "Stop plugins to save power." Like this:
If YouTube works, it may be doing so in HTML5 mode which requires no plug-in. Do you use Apple's Firewall or (please say you don't) anti-virus?

Hi, I uploaded some flv videos to my blog and can see it fine on my G5, my the videos will not play in Safari on my iPhone iOS4. Anyone know how to fix this?

Hi, I uploaded some flv videos to my blog and can see it fine on my G5, my the videos will not play in Safari on my iPhone iOS4. Anyone know how to fix this?

I've also tried m4v and avi files. Is there another file format that will work?

HT1296 i have just updated to the newest version of ipod softare, the ipod intalled new software but now all the music and videos on it will not play

i have just updated to the newest version of ipod softare, the ipod intalled new software but now all the music and videos on it will not play, how do i fix this

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and videos and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

Videos (of any kind) will not play in Safari

Okay, this has been bugging me for about two months now! Videos of any format will not play in Safari. Anything flash (Youtube for example) OR anything Quicktime (mpg, avi, mov, mp4) refuses to even show up when I try to view them. I go to a Youtube page and the whole page loads except for where the video should be...it's just not there at all. Same with Quicktime. If I go to say the HD Trailer for a movie, the three different sizes (480 720 1080) buttons do not even show up (because they are mini Quicktime things)!!
What I have tried to solve this with: I have updated Flash, uninstalled/reinstalled Flash, updated Quicktime, have Mac OS X up to date...but nothing works. These files play fine on just plain Quicktime player (ie I downloaded them) or in FIREFOX, but not in Safari.
BTW: I am using Safari 2, not 3. Also, WMVs actually will play sometimes, but not imbedded, only if you click like www.example.com/movie.wmv
Any help? I'm running an Intel Macbook Pro

Hello Shad:
Have you downloaded and installed Flip4Mac?
http://www.microsoft.com/mac/otherproducts/otherproducts.aspx?pid=windowsmedia
Barry

My music will not play on my iPhone 5. It has the upgrade as well as my iTunes on my macbook. But the music will not sync to my iPhone and all music is in my library. What do I need to do?

My music will not play on my iPhone 5. It has the upgrade as well as my iTunes on my macbook. But the music will not sync to my iPhone and all music is in my library. What do I need to do?

An exclamation mark means that it doesn't know where you moved the music to. To fix this, click on the exclamation point and when it asks you to browse to the location where you moved it to, use the normal commands to go up and down folders in your external drive until you find the song. Repeat as necessary.

I downloaded the latest itunes update and it will not play my music and the sound on my computer has been disabled.

I downloaded the latest itunes update on my HP desktop with Windows Vista and it will not play my music and has disabled the sound on my computer?

Good Morning jsacc38,
The resource below will help you with the issues you are having with the iTunes for Windows update on your PC:
If you can't install or update iTunes for Windows - Apple Support
http://support.apple.com/en-gb/HT201668
Learn what to do if you can’t install or update iTunes on your Windows PC.
If you can’t install iTunes on your Windows PC, or if you see “error 7” or “error 2” after you install the software, follow the steps below in order.
If you see a different error when trying to launch iTunes, follow the steps in iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues.
Make sure that you're logged in to your computer as an administrator.
If you're not sure if you have an administrator account, read Windows 7: How do I log on as an administrator? You can also refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Install the latest Microsoft Windows updates.
To download the latest updates, visit the Microsoft Windows Update website. iTunes for Windows requires Windows XP, Windows Vista, Windows 7, or Windows 8, with the latest Service Pack installed. If you can’t install the updates, refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Visit the iTunes download page. Click Download Now to download the iTunes installer. When prompted, click Save (instead of Run).
Right click on iTunesSetup or iTunes64Setup (the installer you downloaded in step 3).
If you have Windows Vista, Windows 7, and Windows 8: Choose "Run as administrator."
If you have Windows XP: Choose Open.
If you've previously installed iTunes, the installer will prompt you to repair the software.
After the repair is complete, restart your computer and try launching iTunes.
If iTunes fails to install or repair, it might be necessary to remove components left from a previous installation of iTunes and then reinstall.
Remove and reinstall iTunes and other software components for Windows XP.
Remove and reinstall iTunes and other software components for Windows Vista, Windows 7, or Windows 8.
Songs you bought from the iTunes Store or imported from CDs are saved in your My Music folder by default. Deleting iTunes won’t delete your music.
Disable conflicting software.
Some background processes can cause issues that prevent applications like iTunes from installing.
If you installed security software and are having issues installing iTunes for Windows, you might need to disable or uninstall security software to resolve the issues.
Restart your computer.
After the restart, and adjusting the software running on your PC, install iTunes again.
Get more help
If the steps in this article don't help you resolve the issue, you might be able to find a solution through a search of the Microsoft support website.
If you receive errors regarding inaccessible registry keys during installation, try the steps found in "Could not open key" message when installing iTunes or Apple components for Windows.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information.
Last Modified: Feb 2, 2015
Have a good weekend!
- Judy

I have a iphone 4s that I am trying to syn. whenI look at Iphone content it shows music, but there is this symbol A dotted circle and these will not play.please help asI am frustrated.

I have a iPhone 4s that I am trying to syn. when I look at IPhone content it shows music, but there is this symbol A dotted circle and these will not play. Please help as I am frustrated.

Try restoring the iPhone to factory settings. If you are having difficult restoring, put the iPhone into Recovery Mode and see if that then works:
http://support.apple.com/kb/ht1808
If not, or if a restore to factory settings does not fix the problem, then your iPhone may have a hardware problem. You can only get the iPhone serviced by Apple in Canada, so you will have to take the iPhone there or send it to someone you know in Canada who can get the iPhone serviced and send it back to you. The only option for getting service in Pakistan would be to pay some unauthorized repair shop to attempt a repair, after which Apple will no longer provide any service even in Canada.
Regards.

I recently purchased a new computer and tried to move my itunes music to the new PC, I am not savay on computers, but music will not play on new PC, error (!) will not play and have to locate. Why is this please help.

please help, someone that doesn't have the savay on moving music from an old pc to a new pc. Music will not play message comes up and have to search. also purchased music from iPhone and does not show on my music library on PC. This is very frustrating. Thank you

It all depends on exactly how you move the library from one machine to the other. The database holding information about your library is normally in a folder called iTunes, with the media in a subfolder called iTunes Media. In this layout you can usually copy the entire iTunes folder from one machine to the other and it will work. If the media folder is split to a new location however then often the links to tracks will fail on a new computer.
You shoud find that the FindTracks script is able to repair the links in your library.
I'm not sure I know what is going on with the purchased music, however if you enable Edit > Preferences > Store > Automatic Downloads > Music you should be able to recover your past store purchases.
tt2

My music will not play after it gets to a certain volume. It works fine if i turn it up loudly however when i turn it down past a point it will not work and the music wont play.

My music will not play after it gets to a certain volume. It works fine if i turn it up loudly however when i turn it down past a point it will not work and the music wont play.

If in settings, music, volume limit is off then restart your phone first. Hold the home and off button down until the apple symbol comes up.

HT1567 I have the volume control symbol in the center of my iPad all of the time. My music will not play and the volume remains off. When I try to increase the volume manually it statics and will not maintain a volume level. Thanks

I have the volume control symbol in the enter of my iPad all of the time. My music will not play and when I try to increase the volume manually, it statics and will not maintain a volume level. Thanks

Try resetting the iPad by holding down on the sleep and home buttons until the Apple Logo appears on the screen. Ignore the red slider if it shows up. You will lose no data.

Videos and Music will not play using Safari or Chrome

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