Videos and pictures deleted with 8.1.1 update

Hey there.
So I updated to the latest update last night and a few videos and pictures completely vanished.
I looked in the "deleted" folder of pictures to see if they went in there and they didn't, Its like they didn't exist.
I've seen others have similar issues with ringtones disappearing.
Anyone know anything about this?

I did an icloud backup before the update yes. If its the absolute last solution I can restore my phone, I was just curious if theres a workaround maybe.

Similar Messages

I have an Iphone 4 throught Att. I am trying to update to ios 5. I have tried everything but it stalls at the backing up iphone step. I have removed all videos and pictures, deleted all apps, deleted all previous backups. Any help?

I have let it sit for 24 hours and it still did not help. Does anyone have any help?

Reset your iPhone... press the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
Restart your computer
Try another USB port (don't use a hub)
Reinstall iTunes
Take it in to Apple and let them update it to iOS5. If the problem is with the phone, maybe they'll replace it.

How can I burn dvds of videos and pictures on my iphone?

I have a PC and would like to find out how I can burn a cd with video and pictures taken with my iPhone. Also, will the video be in HD on the disc that I create? Thanks!

You will need to have those files available for the process on your computer because this is a task which cannot be accomplished from the iPhone. You will need a disk burning utility on your computer (Roxio's software comes to mind as a possibility). The quality of the output is entirely dependent upon the nature of the original files and the capabilities of the software application. They can be written as a data disk or, in the case of the video, written as a movie so long as it is an unprotected file (from your own capture, for example). This entire operation has to be worked through on your computer. There is a minimal degree to which you can edit your captured video in the iPhone (3GS or 4) but it does not compare to the scope that would be available to you in a proper editing application on the computer.

Videos and Pictures will be deleted?

After updating to symbian belle, videos and pictures it will be deleted or not?
Solved!
Go to Solution.

Before update to Belle, Nokia Suite running at your PC will do an automatic backup for your data and will restore them after Belle update done. However, it is recommended move your data to drive E before you do the update.
Hope this helps you.
If you find this post helpful, please show your appreciation by clicking the Kudos star at the left. If it provides you the solution, please click on the GREEN Accept as Solution button at below

Just bought the iphone 5 and before syncing to my mac i took some photos then finally decided to sync it but it deleted ALL of the photos and videos and replaced them with the old pics i had on my iphone4.. i need those pics please help

just bought the iphone 5 and before syncing to my mac i took some photos then finally decided to sync it but it deleted ALL of the photos and videos and replaced them with the old pics i had on my iphone4.. i need those pics please help

Nope.
Did you fail to import them before restoring from backup? If so, then they are gone.
You should import all photos taken with the iphone to your comuter regularly as you would with any digital camera, most especially before any update or restore.

I added icloud to my ipad 2 what will i need to do with my mac in order to start seeing the video and pictures on my mac onceI take them on my ipad

I added icloud to my ipad 2 what will I need to do with my mac in order to start seeing the video and pictures on my mac once I take them on my ipad ?

See Here
Apple - iCloud - Learn how to set up iCloud on all your devices.

Update to kichat: FAQ 3 - How do I get Video and Audio Chats with PCs ?

kichat: FAQ 3 - How do I get Video and Audio Chats with PCs ?
(To Replace http://discussions.apple.com/thread.jspa?threadID=406147 if Accepted. )
How do I get Video and Audio Chats with PCs ? iChat FAQ 3 (Updated 7/12/2008)
Applies to iChat 2.x, iChat 3.x and iChat 4.x to any version of AIM on a PC before AIM 6.1
This piece is designed for those trying to connect Mac to PC for Video and Audio chats. Any iChat version Panther and up.
Glossary For This FAQ
This bit is designed for clarity.
Video is the sending and /or recieving of pictures and sound.
Audio is the sending and or receiving of sound only.
One-Way is the ablity to start either an Audio or Video chat from one end to a receipient who can not match your capabilities (or Vice Versa)
What is needed
At the Mac end
A Mac running OS 10.3.x and iChat AV ver 2.1 or 10.4 plus iChat 3 or Leopard and iChat 4
A DSL/Cable/Fibre (Broadband) connection of at least an up link speed of 256kbs.
An AIM , @mac.com or MobileMe (@me.com) account name.
(hosting Multiple person Mac to Mac AV chats requires higher specs and broadband uplink speed).
At the PC end
1 PC running windows XP (home or Pro). THIS A MUST
The AIM Standalone Application, currently at ver. 5.9 at this link. AIM (the Site) now call this version Classic and it cannot be Installed On Vista
Note: there is also Trillian which has a Pro version for $25 that can also Video and Audio chat. The Basic version just Texts and Audio Chats (AIM does not Audio chat)
Some need the aimrtc12.exe file from Here Mostly Earlier than XP or Pre Service Pack 2 XP versions of Windows
Note: It has been noted that this file is now apparently included in Windows XP after Service Pack 2 and above.
An AIM account/screen name (AOL or Netscape count as well)
Service Pack 2 info. This info will allow the PC user to enable AIM thorough the XP Firewall. The Windows Firewall did not exist as such before this
Between both of you.
At least one camera (Mac end)
A sound input device (the camera, if it has one is ok)
Your Buddies screen/account name in each others Buddy Lists
Other tweaks
For some people, using AIM on a PC, may also have to make sure their preferences (properties) are set in the AIM Buddy list, for their camera and /or Mic. (Tuning at Message 570)
This is an icon button lower right on the Buddy List marked "Prefs" (AIM 5.5). This leads to the Preferences. Drop down the list until you read Live Video. Click on this. In the new window that opens click the button that says Tuning Video and Audio. Follow the instructions in the wizard that opens up. Access in AIM 5.9 for this is in the My AIM menu at the top of the Buddy list and then Options
To Start
You should now be able to chat to each other.
If each of you has a camera it can be full Video , as described in the Glossary at the top.
To start from the Mac end, select (highlight) your Buddy with one click. His camera icon should be dark. Click on the icon near his name or the one at the bottom of the Buddy List. (You do not have to start a text chat).
To start from the PC end you need to start a text chat, then select the Video icon at the bottom of the chat window.
If one of you has a camera and the other has a Mic then you will be able to chat One Way but have sound will be both ways.
To start this type of chat from the Mac end you will have to go to the menu item "Buddies" and drop down to the item "Invite to One Way Video Chat"
To start this from a PC follow the directions in the pargraph above. You may need to change the tab to the incoming Video at the back of the two to see the Video. These tabs are added when the Video chat starts and the front one normally states you do not have a camera and shows a connection to buy one.
It is also possible to chat One Way if the other person does not have a Mic: replies will have to be typed in a Text chat.
No Camera and No Mic will cause iChat to End the chat with "No Data Received for 10 Secs"
Summary
For any sort of sound to a PC using AIM, (Talk in PC or Audio in iChat) the Mac will need a camera. The other person can have a Mic and then live chats with sound both ways and Pictures (Video) the other.
NOTE: At This Time It Is NOT Possible to Audio (sound only) between Mac & PC with AIM & iChat
Trillian Basic can Audio. Trillian Pro can Video and has a bigger picture and can do Full Screen.
Another explanation of the set up can be found Here about AIM 5.5 but is transferable.
And Also here
My Web Pages particularly all of Page 12: What if your Girlfriend Lives a Long Way Away ? have more information.
I may receive some form of compensation, financial or otherwise, from my recommendation or link.
4:24 PM Sunday; December 7, 2008

kichat: FAQ 3 - How do I get Video and Audio Chats with PCs ?
(To Replace http://discussions.apple.com/thread.jspa?threadID=406147 if Accepted. )
How do I get Video and Audio Chats with PCs ? iChat FAQ 3 (Updated 7/12/2008)
Applies to iChat 2.x, iChat 3.x and iChat 4.x to any version of AIM on a PC before AIM 6.1
This piece is designed for those trying to connect Mac to PC for Video and Audio chats. Any iChat version Panther and up.
Glossary For This FAQ
This bit is designed for clarity.
Video is the sending and /or recieving of pictures and sound.
Audio is the sending and or receiving of sound only.
One-Way is the ablity to start either an Audio or Video chat from one end to a receipient who can not match your capabilities (or Vice Versa)
What is needed
At the Mac end
A Mac running OS 10.3.x and iChat AV ver 2.1 or 10.4 plus iChat 3 or Leopard and iChat 4
A DSL/Cable/Fibre (Broadband) connection of at least an up link speed of 256kbs.
An AIM , @mac.com or MobileMe (@me.com) account name.
(hosting Multiple person Mac to Mac AV chats requires higher specs and broadband uplink speed).
At the PC end
1 PC running windows XP (home or Pro). THIS A MUST
The AIM Standalone Application, currently at ver. 5.9 at this link. AIM (the Site) now call this version Classic and it cannot be Installed On Vista
Note: there is also Trillian which has a Pro version for $25 that can also Video and Audio chat. The Basic version just Texts and Audio Chats (AIM does not Audio chat)
Some need the aimrtc12.exe file from Here Mostly Earlier than XP or Pre Service Pack 2 XP versions of Windows
Note: It has been noted that this file is now just another link to the Standalone application. This might be an error by AIM or a newer version that includes the file.
An AIM account/screen name (AOL or Netscape count as well)
Service Pack 2 info. This info will allow the PC user to enable AIM thorough the XP Firewall. The Windows Firewall did not exist as such before this
Between both of you.
At least one camera (Mac end)
A sound input device (the camera, if it has one is ok)
Your Buddies screen/account name in each others Buddy Lists
Other tweaks
For some people, using AIM on a PC, may also have to make sure their preferences (properties) are set in the AIM Buddy list, for their camera and /or Mic. (Tuning at Message 570)
This is an icon button lower right on the Buddy List marked "Prefs" (AIM 5.5). This leads to the Preferences. Drop down the list until you read Live Video. Click on this. In the new window that opens click the button that says Tuning Video and Audio. Follow the instructions in the wizard that opens up. Access in AIM 5.9 for this is in the My AIM menu at the top of the Buddy list and then Options
To Start
You should now be able to chat to each other.
If each of you has a camera it can be full Video , as described in the Glossary at the top.
To start from the Mac end, select (highlight) your Buddy with one click. His camera icon should be dark. Click on the icon near his name or the one at the bottom of the Buddy List. (You do not have to start a text chat).
To start from the PC end you need to start a text chat, then select the Video icon at the bottom of the chat window.
If one of you has a camera and the other has a Mic then you will be able to chat One Way but have sound will be both ways.
To start this type of chat from the Mac end you will have to go to the menu item "Buddies" and drop down to the item "Invite to One Way Video Chat"
To start this from a PC follow the directions in the pargraph above. You may need to change the tab to the incoming Video at the back of the two to see the Video. These tabs are added when the Video chat starts and the front one normally states you do not have a camera and shows a connection to buy one.
It is also possible to chat One Way if the other person does not have a Mic: replies will have to be typed in a Text chat.
No Camera and No Mic will cause iChat to End the chat with "No Data Received for 10 Secs"
Summary
For any sort of sound to a PC using AIM, (Talk in PC or Audio in iChat) the Mac will need a camera. The other person can have a Mic and then live chats with sound both ways and Pictures (Video) the other.
NOTE: At This Time It Is NOT Possible to Audio (sound only) between Mac & PC with AIM & iChat
Trillian Basic can Audio. Trillian Pro can Video and has a bigger picture and can do Full Screen.
Another explanation of the set up can be found Here about AIM 5.5 but is transferable.
And Also here
My Web Pages particularly all of Page 12: What if your Girlfriend Lives a Long Way Away ? have more information.
I may receive some form of compensation, financial or otherwise, from my recommendation or link.
9:19 PM Friday; December 12, 2008

Kichat: FAQ 3 - How do I get Video and Audio Chats with PCs ?

Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
How do I get Video and Audio Chats with PCs ? iChat FAQ 3 (Updated 3/4/2009)
Applies to iChat 2.x, iChat 3.x and iChat 4.x to any version of AIM on a PC before AIM 6.1
See bottom section on AIM 6.5 and 6.8 on XP and Vista.
This piece is designed for those trying to connect Mac to PC for Video and Audio chats. Any iChat version Panther and up.
Glossary For This FAQ
This bit is designed for clarity.
Video is the sending and /or receiving of pictures and sound.
Audio is the sending and or receiving of sound only.
One-Way is the ability to start either an Audio or Video chat from one end to a recipient who can not match your capabilities (or Vice Versa)
What is needed
At the Mac end
A Mac running OS 10.3.x and iChat AV ver 2.1 or 10.4 plus iChat 3 or Leopard and iChat 4
A DSL/Cable/Fibre (Broadband) connection of at least an up link speed of 256kbs.
An AIM , @mac.com or MobileMe (@me.com) account name.
(hosting Multiple person Mac to Mac AV chats requires higher specs and broadband uplink speed).
At the PC end
1 PC running windows XP (home or Pro). THIS A MUST
The AIM Standalone Application, currently at ver. 5.9 at this link. AIM (the Site) now call this version Classic and it cannot be Installed On Vista
Note: there is also Trillian which has a Pro version for $25 that can also Video and Audio chat. The Basic version just Texts and Audio Chats (AIM does not Audio chat)
Some need the aimrtc12.exe file from Here Mostly Earlier than XP or Pre Service Pack 2 XP versions of Windows
An AIM account/screen name (AOL or Netscape count as well)
Service Pack 2 info. This info will allow the PC user to enable AIM thorough the XP Firewall. The Windows Firewall did not exist as such before this.
Between both of you.
At least one camera (Mac end works better)
A sound input device (the camera, if it has one is ok)
Your Buddies screen/account name in each others Buddy Lists
Other tweaks
For some people, using AIM on a PC, may also have to make sure their preferences (properties) are set in the AIM Buddy list, for their camera and /or Mic. (Tuning at Message 570)
This is an icon button lower right on the Buddy List marked "Prefs" (AIM 5.5). This leads to the Preferences. Drop down the list until you read Live Video. Click on this. In the new window that opens click the button that says Tuning Video and Audio. Follow the instructions in the wizard that opens up. Access in AIM 5.9 for this is in the My AIM menu at the top of the Buddy list and then Options
To Start
You should now be able to chat to each other.
If each of you has a camera it can be full Video , as described in the Glossary at the top.
To start from the Mac end, select (highlight) your Buddy with one click. His camera icon should be dark. Click on the icon near his name or the one at the bottom of the Buddy List. (You do not have to start a text chat).
To start from the PC end you need to start a text chat, then select the Video icon at the bottom of the chat window.
If one of you has a camera and the other has a Mic then you will be able to video chat One Way but sound will be both ways.
To start this type of chat from the Mac end you will have to go to the menu item "Buddies" and drop down to the item "Invite to One Way Video Chat"
To start this from a PC follow the directions in the paragraph above. You may need to change the tab to the incoming Video at the back of the two to see the Video. These tabs are added when the Video chat starts and the front one normally states you do not have a camera and shows a connection to buy one.
It is also possible to chat One Way if the other person does not have a Mic: replies will have to be typed in a Text chat.
No Camera and No Mic will cause iChat to End the chat with "No Data Received for 10 Secs"
Summary
PC end gets AIM 5.9 or Trillian Pro.
The PC end allows the app through the XP Firewall.
AIM 5.9 needs "Tuning" to Camera and Mic.
For any sort of sound to a PC using AIM, (Talk in PC or Audio in iChat) the Mac will need a camera. The other person can have a Mic and then live chats with sound both ways and Pictures (Video) One-Way.
NOTE: At This Time It Is NOT Possible to Audio (sound only) between Mac & PC with AIM & iChat
Trillian Basic can Audio. Trillian Pro can Video and has a bigger picture and can do Full Screen.
Another explanation of the set up can be found Here about AIM 5.5 but is transferable to AIM 5.9.
And Also here
My Web Pages particularly all of Page 12: What if your Girlfriend Lives a Long Way Away ? have more information.
<hr>
AIM 6.5 and 6.8 On Vista and XP
AIM 5.9 or earlier can not be installed on Vista.
AIM 6.5 and 6.8 use a new video codec with a description of "Real Time IM"
AIM have an FAQ page about this
Below the pics is this quote
What do I need to use Real-Time IM?
You and your buddy need to be using AIM® 6.8 or higher to use Real-Time IM. Unfortunately, Real-Time IM does not yet work with older AIM clients, iChat®, or AIM® for Mac®.
See items 5 through 13 on this page for alternatives including Web Browser based ones.
I may receive some form of compensation, financial or otherwise, from my recommendation or link.
This is the 2nd version of this tip. It was submitted on Saturday; April 4, 2009, 9:52 PM by Ralph Jonhs (UK).
Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

This is the one I have been wating for
http://discussions.apple.com/thread.jspa?threadID=406152
kichat: Look and sound great in iChat!
Ian's First FAQ
Also New Today
http://discussions.apple.com/thread.jspa?threadID=121775
kichat: FAQ 2 - How to get my router to work with iChat?
And
http://discussions.apple.com/thread.jspa?threadID=121665
kichat: FAQ 1 - What do I need to start in iChat ?
11:20 PM Thursday; March 16, 2006

How do I get Video and Audio Chats with PCs ?: FAQ 3

How do I get Video and Audio Chats with PCs ? (Updated 24/11/05) iChat FAQ 3
Applies to iChat 3.x and iChat 2.x
This piece is designed for those trying to connect Mac to PC for Video and Audio chats. Any iChat version Panther and up.
Glossary For This FAQ
This bit is designed for clarity.
Video is the sending and /or recieving of pictures and sound.
Audio is the sending and or receiving of sound only.
One-Way is the ablity to start either an Audio or Video chat from one end to a receipient who can not match your capabilities (or Vice Versa)
What is needed
At the Mac end
1 Mac running OS 10.3.x and iChat AV ver 2.1 or 10.4 plus iChat 3
A DSL (Broadband) connection of at least an up link speed of 256kbs.
An AIM or .Mac.com account name.
(hosting Multiple person AV chats requires higher specs and broadband uplink speed).
At the PC end
1 PC running windows XP (home or Pro). THIS A MUST
The AIM Standalone Application, currently at ver. 5.9 at this link.
Note: there is also Trillian Which has a Pro version for $25 that can also Video and Audio chat. The Basic just Texts and Audio Chats (AIM does not Audio chat)
Some need the file from item 2 Here
Note: It has been noted that this file is now just another link to the Standalone application. This might be an error by AIM or a newer version that includes the file.
An AIM account/screen name (AOL or Nescape count as well)
Service Pack 2 info. This info will allow the PC user to enable AIM thorough the XP Firewall.
Between both of you.
At least one camera (Mac end)
A sound input device (the camera, if it has one is ok)
Your Buddies screen/account name in each others Buddy Lists
Other tweaks
For some people, using AIM on a PC, may also have to make sure their preferences (properties) are set in the AIM Buddy list, for their camera and /or Mic. (Tuning)
This is an icon button lower right on the Buddy List marked "Prefs" (AIM 5.5). This leads to the Preferences. Drop down the list until you read Live Video. Click on this. In the new window that opens click the button that says Tuning Video and Audio. Follow the instructions in the wizard that opens up. Access in AIM 5.9 for this is in the My AIM menu at the top of the Buddy list and then, Options
To Start
You should now be able to chat to each other.
If each of you has a camera it can be full Video , as described in the Glossary at the top.
To start from the Mac end, select (highlight) your Buddy with one click. His camera icon should be dark. Click on the icon near his name or the one at the bottom of the Buddy List. (You do not have to start a text chat).
To start from the PC end you need to start a text chat, then select the Video icon at the bottom of the chat window.
If one of you has a camera and the other has a Mic then you will be able to chat One Way but have sound returned to you.
To start this type of chat from the Mac end you will have to go to the menu item "Buddies" and drop down to the item "Invite to One Way Video Chat"
To start this from a PC follow the directions in the pargraph above. You may need to change the tab to the incoming Video at the back of the two to see the Video. These tabs are added when the Video chat starts and the front one normally states you do not have a camera and shows a connection to buy one.
It is also possible to chat One Way if the other person does not have a Mic: replies will have to be typed in a Text chat.
Summary
For any sort of sound to a PC using AIM, (Talk in PC or Audio in iChat) the Mac will need a camera. The other person can have a Mic and then live chats with sound both ways and Pictures (Video) the other.
NOTE: At This Time It Is NOT Possible to Audio (sound only) between Mac & PC with AIM & iChat
Trillian Basic can Audio. Trillian Pro can Video and has a bigger picture and can do Full Screen.
Another explanation of the set up can be found Here
My Web Pages
Happy Chatting.
Ralph

Hi Ralph,
Just a type, you misspelled Netscape...
An AIM account/screen name (AOL or Nescape count as well)

Connect iphone to smarttv for watching videos and pictures

Trying to connect iphone to LGsmarttv for watching videos and pictures. We are on the same WIFI, pictures I can see, but no videos .... Do I need apple tv or an app ..

I do not fully understand all of the ins and outs of iCloud either. I use iCloud in very "limited doses". The greatest feature of iCloud - IMO - is that you can download purchased content again at no charge as long as you use the same Apple ID. There are some limitations based on where you live - but in the U.S - all of this is available to you.
I also use iCloud to back up my Pages documents and currently only the Apple iWorks suite of apps, pages, Numbers and Keynote, can make use of this feature of iCloud - As far as I know. The changes that I make on the documents will sync to my iPod Touch and I can download the documents from my iCloud.com account in order to work on them on my Mac. Revise them on the Mac, upload to my account again - and they appear on the iPad and the Touch with revisions in place.
iCloud is still in its infancy, and even if it was "foolproof" or as foolproof as anything can be, I would never count on the cloud only to store my important files. I still backup to iTunes on my Mac and I backup my Mac with Time Machine. The use of iTunes is simply the vehicle through which all of your purchased content can be transferred to your computer for safe keeping. iTunes will store your media, apps and photos - and the backup process using iTunes - provides a way to save your settings, app data, camera roll photos, bookmarks, - in essence - the "stuff" that your apps produce - if that makes sense to you.
Read this to learn more about iCloud. This is covers everything from soup to nuts. The articles contain links to other articles with more information as well. You may even want to peruse the iCloud forum for more information.
http://www.apple.com/support/icloud/

How do I get videos and pictures taken in the same event to show in a slideshow in the order they were taken?

How do I get videos and pictures taken in Photos and the same Event to show in the order they were taken? Pictures and videos are seperated with videos at the end of both Photos and the Event.

You're welcome.
What's likely happened is that when you transferred the video to the new machine they lost their dates.
Photos use the Exif metadata to record the date and time of the shot. This is quite different from the date and time of the file, which can change as the file is copied from place to place. Video doesn't have Exif, and so iPhoto uses the file date, and that's changed.
Simply, there's no absoultely reliable way to date video.
Try assign dates with the Batch Change command under the Photos menu.

Private videos and pictures

How can u make videos and pictures private on the ipod. Or make them protected with a password so someone who has ur ipod can't access them.

You can't.
You can password protect the entire touch, however.

HT1212 i want to backup my videos and pictures but my phone main screen does not work anymore, what should i do?

i dont know what to do can anyone help me my phone fell the other day and the screen went black i cant see anything. my new iphone came in today and i never backed up my videos and pictures from my old phone. Is it even possible to back up my media (pics and videos) onto the computer so i can transfer onto my new phone?

Yeah, you are kind of in a Catch-22 now. If you can't put in your lock screen passcode, then you could try to follow the same steps you would follow if you had put it in too many times:
iOS: Device Disabled
However, not sure if that would allow you to get around the lock screen passcode, and if it wouldn't, then you would have to place it in Recovery mode, which erases it....
Just curious, though - when you hook it up to your computer, are you not able to execute the instructions for importing your photos and videos in the first link I posted?
Also, you always can start your new phone set up and click on "Restore from iCloud Backup to see if you have a recent iCloud backup you can set up your new phone with. If it is a recent one, then it should have your pictures and videos:
RESTORE FROM ICLOUD BACKUP
Best of luck!
GB

I deleted all my photos and videos and then delete the deleted files but the photo app is still taking up 12 GB of space and I have no room for new stuff. How can I clear the memory space used by my deleted videos and photos?

I deleted all my photos and videos and then delete the deleted files but the photo app is still taking up 12 GB of space and I have no room for new stuff. How can I clear the memory space used by my deleted videos and photos? I don't know why the photos are still taking up space and if I will have to reset my phone to get rid of the problem.

Hey there TowneJ,
Welcome to Apple Support Communities.
The article linked below provides troubleshooting tips that’ll likely resolve the issue that you’ve described, where deleted files appear to be taking up space on your iPhone 5.
If you get a "Not enough free space" alert on your iPhone, iPad, or iPod touch - Apple Support
So long,
-Jason

How can i transfer my videos and pictures from mini ipad to my laptop

how can i transfer videos and pictures in photos folder of mini ipad to my laptop

Connect your mini to your computer via USB. The mini will be recognized by your laptop as a camera and will offer the option to transfer pictures and videos.

Videos and pictures deleted with 8.1.1 update

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