Videos don't play when Captivate 6 project is posted to Web

Hi all,
I've read a lot of discussion of this problem but so far, not a solution.
I'm working in Captivate 6.0.2.325 on Mac OS 10.6.8, and it's a .cptx file. It runs beautifully from my desktop, but when I post it to my website, it won't run the video segments. I receive the message "Connection Error."
I changed the preferences as per Himanshu's suggestion of Oct. 14 and republished, but there was no improvement. Re his/her comment that I need to launch via the .htm file, not the .swf: I do launch from the .htm file from the desktop, but from the website I must link to the .swf. Linking to the .htm file does not work at all, the file does not open in the browser.
Rod Ward made a comment, also on Oct. 14, to check with the system administrator about allowed MIME types. Unfortunately, I am the system administrator, and I don't know what a MIME type is. I would need more information to pursue that avenue, but not from the fire hose that opens by searching on "MIME type."
In case it might be helpful, this is what the file contents look like in my file manager (Homestead SiteBuilder):
Thank you for any suggestions! I'm really hoping to get this problem resolved by Wednesday PM, because when I present to the client it will have much more impact if they can open it on their own laptops.

Hello Rakshi,
It depends on the type of web-server you are using ,If your website depends on IIS server the you can add MIME type using the link below.
http://www.iis.net/configreference/system.webserver/staticcontent/mimemap
You can also test by uploading on SCORM Cloud  If it is an issue with Adobe Captivate output or it is related to some settings on your website.
Regards
Himanshu

Similar Messages

  • Youtube video doesn't play on captivate project online

    Hi there, I need help, I have 4 equal projects made on Captivate 8 for mac, the difference between them is the video from youtube they should play. When from my computer I run the links online the videos play OK, but from different computers one of the videos doesn't play, I already checked and changed the links for the youtube widget, but still no result. Any Idea or suggestion? Thx in advance!

    You should use Flash debug version. When you do, you will se a security error:
    SecurityError: Error #2148: SWF file http://clienttestsite.x10.mx/beta/swfs/managers.swf cannot access local resource C:\Users\Demetrius McClain\Desktop\Value Insight\chevrolet\video.f4v. Only local-with-filesystem and trusted local SWF files may access local resources.
        at flash.net::NetStream/play()
        at fl.video::VideoPlayer/http://www.adobe.com/2007/flash/flvplayback/internal::_play()
        at fl.video::VideoPlayer/http://www.adobe.com/2007/flash/flvplayback/internal::_setUpStream()
        at fl.video::VideoPlayer/http://www.adobe.com/2007/flash/flvplayback/internal::_load()
        at fl.video::VideoPlayer/load()
        at fl.video::FLVPlayback/doContentPathConnect()
    Obviously, you hardcoded video path to your local machine. Change that.

  • Flash video won't play in captivate project

    I'm learning adobe captivate... when i add a .flv file to my
    project, it just comes in as a grey box and doesn't play - i've
    added it as a progressive download video from my hard drive and i
    already am sure it's injected with metadata... help!!

    Welcome to our community, Dennis
    Below is a link that will advise on how to uninstall the
    player.
    Click
    here
    And below this is a link where you may download an older
    version of the player.
    Click
    here
    Hopefully this helps... Rick

  • HT1209 I've successfully imported the videos I've shot with my iphone5 into iphoto on my MacBookPro but they're only showing up as still shots, ie the imported videos don't play! Itunes no longer opens automatically when syncing!

    I've successfully imported the videos I've shot with my iphone5 into iphoto on my MacBookPro but they're only showing up as still shots, ie the imported videos don't play! Itunes no longer opens automatically when syncing, and when I open itunes it shows that there are zero "home movies" in there, meaning that it never grabbed the videos from my phone either. What to do? Thanks!

    tl:dr?
    Really?
    There was a short version expressly for people who weren't bothered to read a myriad of text.
    Meh, not that it matters anymore. I ended up redownloading 70-odd albums, so I have the bulk of my music back. And I still have no idea what iTunes did with my files, but I'll make sure it never does it again.
    I would thank you for the help but you were utterly useless. Oh well, carry on.

  • Videos don't play or only play audio in pptx 2010 but they do play in ppts2013

    We have a PowerPoint presentation created in 2013.  It has a number of YouTube videos embedded in it.  When we view the presentation in PowerPoint 2010, the videos don't play at all and there is just a black screen OR only the audio plays
    with a black screen OR the video ends mid stream and the audio continues.  
    How can I get all of the videos to play properly?

    How can I get all of the videos to play properly?
    We need to detail the quesion as below:
    For the local video, (wmv, avi, flv) which is saved in PPT/PPTX data file, we just make sure that the host machine installed the proper video codec package and the video in PPT would play well.
    For the online video/streaming video, it doesn't only depend on the host machine, but also network environment or video source(in this case, we say the video in YouTube).
    Hope these help.
    Tony Chen
    TechNet Community Support

  • Several problems continuous since first installing Firefox. Personal google search settings don't save; remember me options on web sites like Facebook aren't remembered; Youtube and Flixy videos don't play despite removing/reinstalling/upgrading Firefox s

    Several problems continuous since first installing Firefox. Personal google search settings don't save; remember me options on web sites like Facebook aren't remembered; Youtube and Flixy videos don't play despite removing/reinstalling/upgrading Firefox several times; upgraded the latest flash plugin today, but no difference, symptoms are black play box with youtube and white box with Flixy. Disbale AV and antimalware makes no difference either.
    == URL of affected sites ==
    http://

    I have a new problem with secondary web pages opening up without any action on my part other than simply moving the mouse pointer across the screen.

  • Videos don't play inside blogs?

    How come my videos don't play. I thought you could just drag and drop a video inside a blog and it would turn it into a podcast or at least could be watchable. It just goes to a no page apple thing.
    As you can see, I am just figuring it out..
    http://web.mac.com/latelyoften/iWeb/ech/life%20rush/life%20rush.html
    thanks for the help

    ellie?
    To start with you should only have to specify your short iWeb URL in order to reach your pages. The problem with using the longer page URLs is that you are likely to change these (and with them, the URL), whereas the short iWeb URL will always lead to your default start page.
    http://web.mac.com/latelyoften
    Try that. Goes to your pages just fine.
    As far as your video goes, there are some pages in your blog that aren't even there anymore for whatever reason. It also seems that on some pages, your movie files are no longer present. Have you been picking through the sitefolder possibly?
    For starters, I would strive to keep a single format for your movies. You want them to be able to be played while they are downloading, so I recommend enabling what is called "fast start" in your movies. Don't know what this is? No problem. I'm about to give you a one click kind of fix for your video files.
    Try downloading this program called iSquint. You can get it at http://www.isquint.org . It's a free program, so there's no reason not to give it a shot. Basically, all you have to do is to open this program, then drop all of your movie files into the list window, then select a quality setting using the slider, and hit go. Your movies will then be automagically converted to a very uniform .mp4 format complete with fast-start enabled. All that's left to do is to drag your newly formatted movies into iWeb and put them on your podcast pages.
    After you are done placing your movies where you want them, I would highly recommend doing a "Publish ALL to .Mac" command under the File menu. There are currently a lot of strange things going on with your site with missing pages and what not. This "Publish All to .Mac" command will clean everything out and lay everything back down file by file...and with your new movie files. I think you will find a real improvement!
    Let me know!

  • Names of columns don't appear when I read the report on WebI 6.5 ??

    Names of columns don't appear when I read the report on WebI 6.5
    The report was developped on BO 6.5 and was published on WebI.
    When I read the report with the HTML mode, the names of the colums appear.
    When I read the report with the PDF mode, the names of the columns don't appear.
    I try to read the report with the HTML mode and after, I try to save it in pdf but it doesn't work. (it is the operation of conversion of pdf which doesn't work - it's very long and... nothing appends)

    Hello,
    This is  the default column. I didnu2019t add column heading. But I replaced the name of the column by words.
    I havenu2019t change the property of column heading.
    It is a cross tab.

  • Flash Video Not Playing in Captivate Project

    I've put in a flv video at the beginning of a Captivate Project. When I press F4 from within the project, it works fine - flash video slide works, transitions into Captivate build, etc.  However, when I publish the file as a Flash Project and then try and open the HTML link from within the published folder, I am told that there is a Connection Error.  The project proceeds, progresses until the Captivate portion of the project comes up and works fine from there.
    Any ideas or suggestions?

    Have you copied the FLV file into the same folder as the published SWF?  Captivate doesn't do this automatically for you.

  • Embeded videos in keynote don't play when exported as a quicktime movie

    I have a keynote presentation with videos in it. I want to export it as a QuickTime movie but when I do the videos do not play. What do I need to do to resolve this?

    Exactly the same issue for me. Went to Snow Leopard and now the videos won't play in Iphoto. Software update is up to date, tried to manually install Quicktime again but it won't let me as it's already on the HD. Tried to delete it and try again but it doesn't seem to be working. Some help would be appreciated.
    Cheers,
    T.

  • Videos in iPhoto don't play when double-clicked?

    Today, I upgraded to Snow Leopard. Prior to the update, when I was in iPhoto, I would double-click on a video and Quicktime would auto open and play the video. Since the update today, when I double-click on a video in iPhoto, nothing happens! I am forced to manually open quicktime and search for the video to open through my 3,000+ photos. Anyone have a solution for this problem?!

    Exactly the same issue for me. Went to Snow Leopard and now the videos won't play in Iphoto. Software update is up to date, tried to manually install Quicktime again but it won't let me as it's already on the HD. Tried to delete it and try again but it doesn't seem to be working. Some help would be appreciated.
    Cheers,
    T.

  • Video no longer plays in the project

    I looked all over for this same problem, but could not find another discussion on it. I have created several projects, (iMovie 09) the video and audio worked fine. I had to have pushed some button, but now the video no longer plays on any of my projects. The audio works fine. Tried rebooting, ran permissions..nothing. Please someone help.

    Hi
    I stumbled on the same problem as you. For me everything got messed up after trying to preview my project in fullscreen. Just got a blank black screen and now I can't ad titles or preview the clips! The most annoying thing is that I'm almost finished with the video I spent 4 hours on!
    Anyone here now what the cause of this problem can be? Seems like many here have stumbled on it a few times
    Edit: Just noticed my whole project seems to be done for! I can't even change the themes and when trying to change the settings of the clips it says "no clips selected" even when I can see they are in my project!? This is really frustrating.
    Message was edited by: Wahlgreeen

  • Videos don't display when i publish from my macbook

    I created a module on my pc. it worked fine. I bought a mac, opened the project, edited it. when i preview it it's fine. but when i publish it, the videos, that are flv files don't display. when i publish from my pc the videos display. does anyone have any idea what's going on?

    I am not a macbook user. But AFAIK, FLV being a Flash video, I don't think Apple will support it.
    However, ideally Adobe Media Encoder (AME) should have converted your FLV to MP4 during the publishing process. Not sure why that is not happening. You can try converting the FLVs outside Captivate (using AME or any other tool), insert the video again on your macbook and see it it works.
    Sreekanth

  • Videos will not play when Adobe Flash is installed

    I have always used Adobe Flash, and never had a problem with it.  When I installed the lastest release several months ago, I discovered that videos would not play at all. It's not just You Tube either; it's whatever site I visit. Six months of dealing with that was too much, so I uninstalled it, went online to look for an alternative, and guess what? The videos play just fine at MOST sites.  Others say that I need to install Flash Player.
    This is confusing, especially since I have no idea as to why this is happening. At the moment I do not have Flash installed, but I do need to resolve this. Any help would be appreciated, as far as ideas, recommendations etc. Thank you.

    YouTube is almost finished with the transition to HTML5 (MP4). The reason thay've done this is to be accessible to phone and tablet viewers who can't use Flash. Javascript in their pages determines if a browser has Flash Player, and if it doesn't, the page will display video in HTML5. THAT's why you see what you do there. NOT ALL websites have done this though. Yahoo is working on it, as are Hulu, Dailymotion and others. NetFlix has switched to SilverLight for playback which causes its own problems if you don't have THAT installed.
    Add to this mix, Microsoft released (without any "real world" testing) IE 11 almost two months ago (October 18) and it's been a nightmare to say the least. Pages/Sites don't recognize it because they screwed up some code in it, and... if a page or site can't recognize the browser, it certainly won't recognize any plug-ins it uses. Not a problem for HTML5 video which doesn't require the Player, but Facebook games, Pogo, and many other Flash sites DO require a browser and plug-in that the code recognizes.
    Is IE11 your browser by chance?

  • You Tube videos don't play. The site comes up, but a blank white screen where the video should be.

    When I try to play videos from You Tube, I get a blank white screen where the video should be. When I go to full screen the whole screen is white. Originally the white screen happened on the expanded view only.
    IE doesn't have the problem, but Google chrome and Firefox 4.0 do.

    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode
    Try to disable the hardware acceleration in the Flash Player.
    See:
    * https://support.mozilla.com/kb/Cannot+view+full+screen+Flash+videos
    * http://www.youtube.com/swf_test.html (right-click the player: Settings)
    Flash "Display settings" window:
    * http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html

Maybe you are looking for

  • Can someone else confirm this bug or is it just me?

    I think I've run into another *choose file name* bug. I have a script which uses the text returned from a *display dialog* command to gather part of the file name for a *choose file name* command. I usually paste the other part of the file name in of

  • Problem due to Ironport Data Security feature

    We are using S160 (version 6.0.1-006) in forward mode and as soon as we enable Ironport Data Security feature the WSA stops responding after some time for few minutes and then starts processing http requests. This happens after every 5-10 mins. and u

  • Do we require a seperate server for each JWS app ?

    We have an app that runs on JWS and uses a fairly large MS SQL database. We currently host this on our server. We use ServletExec and Win2k and IIS. Most customers do not have MS SQL on their laptops. Each customer wants to login and use their own ve

  • How to add mailto using outputLink

    Hi, I am creating a dynamic Table where Email address field is getting added dynamically.I need to know how can i add mailto with the email address. I am doing following steps but it is appending the complete URL of the application before mailto:emai

  • Calendar Sync with PocketPC compatible with Windows 7 (WMDC)?

    Is Calendar Sync with PocketPC compatible with Windows 7 (WMDC)?