Videos erase when calls come in!!!! I'm so mad!!

I've officially decided to never use my Iphone 4g for videoing any type of special events ever again!! Two nights in a row while taping some special occasions w/ my children (Birthday for one/ First words for the other) the iphone completely dropped the ball!! I'm irate. The first one of my daughter while taping everying sing 'happy birthday' a call came in and interrupted the vid.. Well normally it would save but it simply trashed the previous 5 minutes of footage!! Ridiculous. Tonight, in order to prevent the same incident while taping my son say "da da" for the first time, I put the phone on Airplane mode. Somehow when I was done I pressed the button to finish the vid then I pressed the home button. When I go back into the photos the vid is gone!!!
Thanks.. I'd really like to have those two special moments back... What a disappointment.

The iPhone has a one year warranty. Get it fixed or replaced.
Make an appointment to have an Apple Genius look at your phone at an Apple Retail Store. If it's defective, they can replace it on the spot. http://www.apple.com/retail/geniusbar/
Or call U.S. iPhone technical support: 1-800-MY-IPHONE (1-800-694-7466). They can help you get a replacement shipped.

Similar Messages

  • Have an iPhone 5. Phone does not ring when calls come in and texts sent from non-iPhones are delayed by 4-5 hours before receiving.

    Have an iPhone 5. Phone does not ring when calls come in and texts sent from non-iPhones are delayed by 4-5 hours before receiving.

    This morning I woke up thinking that I should turn off my iPhone and then call it from a land line.  If the problem is the network then there would be a delay before I heard ringing.
    I turned my iPhone off and called it.  Right away I heard my message.
    I turned my iPhone back on and called it.  It rang right away!
    So, did Virgin Mobile fix the problem or did turning my iPhone off fix the problem?
    I don't know, but I'll take either.  I do know that Virgin Mobile said it would be four days to check the problem.  Did the problem get fixed yesterday when the four business days were up.  I do know that I've had my iPhone on for a long, long time.  Did upgrading to 6.1.1 or 6.1.2 cause the problem and turning my iPhone off reset my iPhone?
    If you have delayed ringing problem and turning your iPhone off and on again resolved it, please post a note here.
    P.S. I did call Virgin Mobile and its records show the investigation is still open.  I hope my points get passed on to the investigators.
    P.P.S. Reading my notes, I had turned my iPhone off and on last week.  Maybe it's all the phase of the moon.

  • Unable to slide to answer when call comes in?

    Hi All,
    Does this issue happens to iPhone 4 or all other generations of iPhone? I'm unable to slide to answer my phone calls at least 60% of the time and i have to try multiple times to slide which doesn't sometimes doesn't stick to my sliding??? Is there any suggestions or solutions to this? Sorry if this has been posted before.

    A probably similar problem occurs sometimes on my own iPhone 4 and on my wife's iPhone 4.
    When a call comes in, "slide to accept" does not work properly. It can be moved half-way across the screen but then it snaps back. Then I try to slide it again and again and eventually it works, before the call is lost. For me, this problem only occurs about 5% of the time (probably less often on my wife's iPhone), and I remember that it happened also sometimes with my old iPhone 3gs. This is very annoying.
    I think that in this mild form the problem occurs very often. See, for example, http://discussions.apple.com/thread.jspa?threadID=2486329
    and there seems to be no solution so far.
    Please, Apple, do something about this.

  • Missing Softkeys - no hold or transfer when call comes in

    CCM 4.1.3 - When caller 1 is on hold and the handset is in the cradle, a 2nd call comes in and when it is answered by lifting the handset the active call does not follow. You are left at line 1 and have to press the current line button to get the "hold" and "transfer" keys to appear for that line. Otherwise you only have the resume features for the call on line 1. If you have the handset lifted and press the line button for the imcoming call everything works normal. We have reapplied the button templates and updated the phone loads.
    Any suggestions would be appreciated.
    Thanks,
    Greg

    Hi Greg,
    I think what you are running into here is that you have "Always Use Prime Line" set to True in the CCM Clusterwide parameters (Device-Phone). If you change this setting to False, the phone behaviour will work the way you want.
    Hope this helps!
    Rob
    Please remember to rate helpful posts.........

  • Assigned ringtones don't work when calls come from contacts?

    I have set ringtones on some of my contacts and it shows when looking at them, but when a call comes in from one of them it rings on my phone with the main default ringtone.
    I set these tones, then hit "save," and then hit "done."
    What is missing?

    All ringtones I created in GarageBand needed to be replaced w/ newly edited ones, created after all updates were installed. Now they work fine. Probably just a formatting issue. A pain, I know, but at least I have the answer.
    This is not the first time an OS update broke my tones.
    If you downloaded ringtones from iTunes, try deleting them, then re-downloading.

  • Built in speaker not working with music , but when call come it will ring.

    HI , there is some problem with my Iphone 4s music wont play with built in speaker but when call is came it will ring. only problem with music play n game sound. i did basic steps like reset , restore but problem is still , kindly help.

    Clean iPhone charging port with toothbrush and small amount of Isopropyl Alcohol.

  • Fix for Airserver or Reflector ( drops connection when call comes in )

    Hey Guys
    Today i am using AirServer and it works great to be able to show your IPad on you PC or MAC. The problem is that i am sharing a app that  does a voice and video call and when the call connects it drops connection of the sharing on the MAC / PC. Once the Phone / Video connection is ended Airserver comes back up and works like advertised. (I just tried Reflector and they both work the same). Don't know if this a securty thing in IOS or not might be ? Any work arounds ? I already sent emails to both Airserver and Reflector. Open to other products if needed.
    Does anyone know a solution which might work to be able to share the IPad / IPhone on PC / Mac and not drop the connection. If solution only works on a Mac that is fine as well.
    Device
    IPad 2 running IOS 7.0.4
    Displaying to the following:
    AirServer version 1.9.4.0 Windows on Win 7 32 bit.
    AirServier version 4.8.1 on Mavericks on a Mac Book Air.
    Thx
    Dave

    Still have the problem does anyone know a fix for this by chance ?>
    Anyone know of a application or way to use a lightning to hdmi into a PC or Mac that would allow to show just half of the of the real estate on your monitor ( Similer to Airserver ?). I assume i need some capture card basically i want to be able to show half the screen with my IPAD and show a browser on the other half of the screen.
    BTW I am using a IPad Air now running IOS 7.04 same thing.

  • No video stream when calling 3rd party endpoint from Jabber client

    I use my own H323 client based on the H323Plus open source. It works very well with VCS and all endpoints we tried (a dozen or so from every vendor). We have a problem with Jabber Video though, across all versions from MOVI to 4.4.3. When my own client calls Jabber everything works as it should. However, when Jabber calls my client then (1) it takes up to a minute for Jabber to display incoming video and (2) Jabber does not create outgoing video stream. This behavior is 100%  reproducible across all PCs we tried. Jabber is registered with either VCS Starter Pack or VCS Control, sofwtare version 6.1 in both cases. We do not use provisioning at this time.
    In Jabber logs there is a unclear hint about insufficient resources (bandwidth?) for the video stream. VCS configuration is fine (it works with all other clients like e20) and I do not see anything useful in VCS logs.
    To narrow the discussion, this is NOT a firewall, client camera or driver, OS misconfiguration or any other external issue. It is Jabber video having problem negotiating capabilities and/or resources but only it initiates the call. Where should I look for a solution?

    I was afraid this will end this way. I hoped you might have had such a case solved already :-).
    Audio works fine, no problem at all. The video packets are not sent from my client to Jabber while in the 1 minute wait; the stream from Jabber  is not even started. I still think I need Wireshark to decode H225 traffic. Good idea with the interworking log - I was too lazy to go the OS layer. As you surely know, only 2 of the VCS logs are available from the Web interface.
    thanks for your help!

  • My ipone4 screen is black cannot answer when calls come in

    The screen went black/blank, I cannot answer it but it allows calls to come in - any suggestions?

    Hello Pamd21562,
    Thanks for using Apple Support Communities.
    Since your iPhone is still on and functioning aside from its screen being black, I recommend you follow the troubleshooting below.
    If you see a solid color screen (black, white or blue)
    Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
    Reset your device while it's plugged in.
    If resetting doesn’t fix the issue, restore your device.
    If you still see the issue after you restore, contact Apple Support.
    Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
    Take care,
    Alex H.

  • My video freezes when calling to mobile

    I've discovered the pattern that every time I have a video call between my Windows 7 laptop and a mobile phone on the other side, my video freezes after a few seconds (the other party only sees the last frame/photo then on their mobile, whereas I see the video stream normally).
    Is this some weird "feature"? Is there any way to fix it?
    Video-calls between mobiles as well as between computers work fine.

    Have they done the Quicktime setting ?
    It should match his and your download speeds respectively for best results.
    When in a chat Open the Connection Doctor from the Video menu and tells us if the incoming Video bar has dropped to zero.
    This will mean that the other end is not sending properly (Or does not have the conection speed to do so)
    Both of yopu should also check iChat > Preferences > Video section > Bandwidth Limit drop down. This should be set to NONE
    11:03 PM Saturday; November 11, 2006

  • Please add talking Caller ID in Bluetooth headset when call comes in

    If they add this feature, talking caller ID when you have a bluetooth earpiece in, would be super..
    I have to pick my phone up while driving to see who's calling. I know some of the Motorola phone do it.

    The place to suggest features is the feedback page for Apple at http://www.apple.com/feedback/iphone.html

  • Mobile hotspot drops connection when call comes in

    When my laptop is connect to internet via mobile hotspot on my pre I can't receive calls on the phone without loosing the internet. Is this normal? The hotspot connection stays on, but I can't work on the internet during a phone call.
    Post relates to: Tungsten E2

    It's completely normal.
    Sprint and Verizon use the CDMA network. It does not allow for simultaneous voice/data usage.
    ATT with its GSM network does however.

  • When calls comes the slider get stuck in iPhone 4

    When trying to accept a incoming call the slider will not be working to accept the calls. I have perform many attempts to accept a call

    his seems to be caused by the screen being warmer than my finger tip when the phone has been in my pocket.
    Solution: quickly blow on the screen and then slide to answer

  • Re: Broadband cutting off when calls come through ...

    My broadband cuts off when my phone rings, did not always happen only in the last 6 months

    Welcome to this customer to customer forum.
    To enable forum members to help you, could you please read the web page that is shown below, which asks you to do a few checks first, and has some helpful hints.
    When you have done that, please follow the instructions at the end, and post the results here, so members can offer advice. Thank you.
    Speed and disconnections
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

  • Slide on feature freezes up when a call comes in

    When  call comes in, the slide to turn on feature fails to respond. When they caller hangs up, I can then turn the phone on. Over the last month, this has increased in frequency. Iphone 4, version 4.3.5
    Ullyn

    I have the same issue on my iphone 5. Did you find out why?

Maybe you are looking for