Videos freeze and crash PC in itunes and QuickTime

I have Wndows Vista 32 home premium - latest versions of iTunes and QuickTime will not play back music videos I downloaded via iTunes. Videos hang and PC freezes up. These are m4v format videos.

Sounds like you had the same problem I did. Computer would pretty much die when trying to watch video or sync video or photos to my iPod. Moving them to an external hard drive and everything works great again.

Similar Messages

  • Just bought a dell pc with windows 8. on my old pc (vista) i would right click a movie (in itunes format) and say open with itunes and it would play. Now it won't open in itunes and it just CRASHES. HELP PLEASE. is there a glitch with win 8???

    okay not sure how this works so here i go again.
    Okay i bought a dell pc with windows 8 (big mistake) i downloaded itunes and from my external hard drive, right clicked a movie file (in ipad format, because this worked in vista on my old laptop) and it will not go into itunes. And itunes keeps crashing. Is there a glitch with win 8 and itunes ? I never had this prob with vista. I would right click a file and say open with itunes and poof it goes in the library. Please help before i throw this thing out the window! OH newest itunes is what i have installed.

    Take a look at this MBP, a refurbished unit.  Don't let the late 2011 release date put you off.  For about  $500 less than an equivalent 'new' one with similar specifications you get a quad core CPU and excellent graphics.  As Steve359 mentioned, this can be upgraded if the need arises and has the same warranty as a 'new' one
    I would not be surprised that these may actually be 'new' MBPs due to the length of time that they have been replaced by the current generation.  I purchased a 17" model about 5 weeks ago, and a serial number check suggests that it is 9 weeks old.
    http://store.apple.com/us/product/G0NM5LL/A
    Ciao.

  • My hard drive crashed and i lost my itunes and all my songs...

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    Go here for an iPod to PC step by step instructions using 3rd party software http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/
    Then soon as you do this back up ASAP by going here http://www.apple.com/support/itunes/musicstore/backup/
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    Does the series Crash come to iTunes and Apple TV?

    Sorry, but we're all just your fellow users here and have no better idea of if or when any given show might become available in the iTunes Store than you do. We'll all just have to wait and see. You can suggest it here:
    http://www.apple.com/feedback/itunes.html
    but it will be up to Starz to decide whether to license the show to the iTunes Store.

  • Safari and mail will not load but i am connected to internet and can download form itunes and other sourses is that HD failure?

    Safari and mail will not load but i am connected to internet and can download form itunes and other sourses is that HD failure?  any suggestions ?  verify disk says its OK

    iOS 4: Updating your device to iOS 5 or later - Support - Apple
    iOS: Unable to update or restore - Support - Apple
    iTunes for Windows: iTunes Store connection troubleshooting
    See if any of these three may help.

  • I just got the new itunes and I can open itunes and see my music but whenI try and go to the itunes store it just loads to a white page. I try and refresh and go to the home page and nothing happens. I can sign into my account and the tabs for the itunes

    I just got the new itunes and I can open itunes and see my music but whenI try and go to the itunes store it just loads to a white page. I try and refresh and go to the home page and nothing happens. I can sign into my account and the tabs for the itunes store pop up like they normally would when browsing the itunes store but when I click on one of them, it is a blank page. Is there a setting I need to change? Does it just take an extremely long time to load? Please help!!

    Bucktr09:
    I'm having the exact same problem.  I upgraded to the newest version of iTunes on my iMac and ever since I did the store is a blank white screen.  I can get my library content but the store is a no go.  Is there any one out there with a solution?

  • My ipod touch is shpwing the "connect to itunes" screen.. and on connecting to itunes and clicking on "restore" it shows error 3014.. what do i do?

    my ipod touch is showing the "connect to itunes" screen.. and on connecting to itunes and clicking on "restore" it shows error 3014.. what do i do?

    Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
    Update to the latest version of iTunes.
    Verify the computer's date and time are accurate.
    Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
    Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
    Test restoring while connected to a known-good network.

  • My iPhone 5s is stuck in recovery mode and won't turn on, I've tried to restore and update it to iTunes and its finding my phone, but saying an error has occurred, any ideas?

    My iPhone 5s is stuck in recovery mode and won't turn on, I've tried to restore and update it to iTunes and its finding my phone, but saying an error has occurred and won't work, the software is up to date, it just automatically switched itself off and when I try to turn it on, it shows the White background with the apple logo asif it's going to turn itself on but then switches off after a couple of seconds, what can I do? ive already taken it to a shop and he's looked at it, but said he can't fix it, thanks.

    Visit an Authorized Apple Service Provider or Apple Store to get it checked. If they can't fix this, you'll have to pay the Out-Of-Warranty-Service fee to get a new replacement for a reduced price:
    Out-of-warranty repair service
    If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
    Read Apple’s Repair Terms and Conditions
    Model
    Out-of-warranty service fee
    Battery service*
    iPhone 6 Plus
    $329
    $79
    *available only if battery
    fails Apple’s diagnostic test
    iPhone 6
    $299
    iPhone 5s, iPhone 5c, iPhone 5
    $269
    iPhone 4s
    $199
    iPhone 4, iPhone 3GS, iPhone 3G,
    Original iPhone
    $149
    Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
    copied from Service Answer Center - iPhone

  • IMovie '11, what steps am I missing, when I go to SHARE, IDVD is grey and not activated, only ITUNES and MEDIA BROWSER? I want to burn a DVD.

    iMovie '11, what steps am I missing, when I go to SHARE, IDVD is grey and not activated, only ITUNES and MEDIA BROWSER? I want to burn a DVD.

    Share your movie to the Media Browser. Then, in iDVD, drag your movie in from the Media Browser at the bottom right.
    THe Share to iDVD option is only activated if your source material is DV or AVCHD.

  • I'm new to Mac, have had for approx.  I put my iPhone and iPad and my wifes in iTunes and now when i start my system on.  I now have a Guest user show up at the log on screen.  Is this normal.  And how can I take it off.   Tried the help and no luck

    I'm new to Mac, have had for approx.  I put my iPhone and iPad and my wifes in iTunes and now when i start my system on.  I now have a Guest user show up at the log on screen.  Is this normal.  And how can I take it off.   Tried the help and no luck

    Tatanka11 wrote:
    I'm new to Mac,...
    Then...  You may find these Links of Interest and Value...
    Show me how to set up my Mac.
    http://www.apple.com/support/mac101/
    http://www.apple.com/support/switch101/     Switching from PC
    http://www.apple.com/findouthow/mac/
    Enjoy your Mac...

  • My iphone 4 says activation required and then connect to itunes and when i try to connect it wont what do i do (i cant use it at all) :'(

    my iphone 4 says activation required and then connect to itunes and when i try to connect it wont what do i do (i cant use it at all) :'(

    i got it from O2... and it dosent do anything when i plug it into my laptop it dosent come up at all or connect to itunes

  • HT1212 How do I reset my sons Ipad, when its states that its Disabled and to connect to itunes, and when I do its states that its locked and I need to entre that password, but I cant because its DISABLED!

    How do I reset my sons Ipad, when its states that it's disabled and to conect to itunes, and when I do i get a message thats that says I need to entre a password, but I cant as the Ipad is Disabled

    Ive found the solution,
    TillyLove13 wrote:
    Sorry to hear, I am having the same issue myself, I entered a new passcode last night after i synced the new ios 7 cant rememeber my numbers all i remember is i used 2 and 3 and i got it to where i disabled my ipad. I used the connect to itunes as my restore but its not giving me any options thats helpfull it says restore and update im thinking maybe wipe my ipad and than put the new ios 7 in but nope seens mine was synced yesterday it only restores it back to previous locked position. im trying to get some way around it myself as soon as i find out ill make you aware. good luck. im sorry your probably just as flusterated as me

  • I just tried to update my iPhone 4 and it said it was successful, but now I have a message (USB icon - arrow- iTunes icon) that is frozen? I have turned off the phone, unplugged USB and reconnected and closed out of iTunes and back in. Any suggestions?

    I just tried to update my iPhone 4 and it said it was successful, but now I have a message (USB icon - arrow- iTunes icon) that is frozen? I have turned off the phone, unplugged USB and reconnected and closed out of iTunes and back in. Any suggestions?

    Hello, Spedellen. 
    Thank you for visiting Apple Support Communities. 
    When experiencing issues restoring an iPhone, here are the best articles to go through.  If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Resolve iOS update and restore errors in iTunes
    http://support.apple.com/kb/ts1275
    Cheers,
    Jason H.

  • HT201302 my iphone had the update message and when i make the update it just locked and show me the iTunes and the usp on the screen

    my iphone had the update message and when i make the update it just locked and show me the iTunes and the usp on the screen
    hi

    Alright so if you follow the article posted above by Impious-Rocker
    http://support.apple.com/kb/HT1808
    If that does not work then you will want to follow
    http://support.apple.com/kb/TS1538

  • TS1559 My wifi button on my 4s is dimmed and I cannot turn on wifi. I have reset network setting and connected to PC iTunes and got updated iOS software. Still doesn't work. Any suggestions?

    My wifi button on my 4s is dim and I cannot connect to wifi. I have reset network connections and connected to PC iTunes and downloaded ios7.4. I restarted the phone and it still is not working. Any suggestions?

    I have the same problem with my 4s too. Wifi is greyed out and won't switch on, plus Bluetooth doesn't work either. From what I can gather it's caused by either a broken or overheating WiFi chip. I'm planning to take mine to an Apple store to see if it can be repaired.

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