Videos freeze and distorted sound

Hi,
about a week ago i bought the HP Pavilion 15 notebook PC, windows 8-64 bit, Product number: F4T60EA#ABU
that has an intel i5 processor and ITB memory. About a few days after using it the HP support asisstant program suggested a sort of system update that led me to the HP website and i followed the instructions etc.
Unfortunately since then i have been having trouble with any videos i watch online (youtube, streaming etc). The video freezes for a second randomly and then the sound distorts and then the video goes back to playig as normal...this distortion happens every 5-10 seconds of video playing....I have tried uninstalling Flash player and reinstalling the latest version, however this has not helped. I dont really use my laptop for much accept bits of work and the internet so i ahvent downloaded anything that could possibly be the cause.
Please help!
Thank you

Hi numar96, sorry to hear that you are having issues with watching videos. I have had this issue in the past and what I have found resolves the issue is changing the Refresh Rate on the display. I have a short YouTube video that explains how to change the Refresh Rate. Please click on the link that I have provided to get to the video. http://www.youtube.com/watch?v=hzfcxcdKRKo
If this does NOT resolve the issue, please let me know.
Thank you.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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