Videos have picture but no audio... can someone help?

Everytime I convert one of my video files to put onto my iPOD it loses its sound, why is this happening and how can i fix it? Please help
5th Generation Video 30G iPOD   Windows XP   brand new

Quicktime, Quicktime Pro and iTunes don't convert "muxed" ( muxed means multiplexed where the audio and video are stored on the same track) video files properly. It only plays the video and not the audio.
See:iPod plays video but not audio.
You need a 3rd party converter to convert the file with both audio and video.
Search this forum for recommendations, but beware of spammers trying to sell you their own product.

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