Videos in mpeg-4 format, but will not sync, now what? HELP!!!

ok well i solved the conversion problem, i put videos on my ipod. but now, most of them won't sync. it gives me the "will not play on this ipod" thing and i'm so frustrated i went through all that trouble for nothing. please help i don't know what's wrong. my ipod isn't full and the videos are in the right format. ***? help me please!

thank you so so so so much! i am so unbelievably thankful. i thought i was lost there. thanks! i am so happy!!!
-Sarah

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