Videos made in elements 12 will not play in 13

Iv've just up graded from Premiere Elements 12 to 13 and videos i've made 12 will not plain 13, any suggestions

woolfmusher
What computer operating system?
What are the properties of these videos that your created in 12 and will not play in 13?
Premiere Elements 12/12.1
Publish+Share
Computer
what?
and what preset?
Did you use the defaults for the preset or customize the preset under the Advanced Button/Video Tab, Audio Tab, or, if applicable, Multiplexer Tab?
Do these videos import into 13?
If so, do you see a video and audio component on the Expert workspace Timeline tracks?
Please explain "does not work"....
a. no video and no audio at playback
b. Timeline Indicator will not move
c. Jerky playback
d. Other
Any questions or need clarification, please do not hesitate to ask.
Thanks.
ATR

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    Message was edited by: magneticjak

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