Videos, Music files not appearing anymore on Zen media explorr for Creative Z

Until now my songs and videos always were visible on the Zen Media Explorer. Now when I am using my Zen I none of my videos show up but they still take up memory. Also, I am unable to add album art to any of my songs and when I to to the browse media section, none of my songs appear nor their albums, I can add songs but I can't change their album art. THe songs appear on the Zen but not on the Zen media esplorer on the computer, any way I can fix this?
Thank you.

I have been have the same problem. One difference I had was that the photo icon was not on the page in the media explore where you can chose what you want to see. I tried reinstalling the program since I believed some kind of virus was on my laptop and currpted the program but the attempts failed since i still can not see what is on the Zen from the Media Explorer.

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