Videos no longer play in itunes 12

Question

Upon downloading the new itunes 12, videos in my library no longer play on my computer.  The second screen come up and looks like it wants to start but stays black.  The video play button ison bu the time toggle doesn't move.
Any ideas?

Answer 1

Here is the log. Looks like its QT is crashing it. So, again, its either QT, or one of the Vista updates. I haven't tried to watch a movie on the computer in awhile so I have no idea what update in the past few months is causing the problem.
Log Name: Application
Source: Application Error
Date: 2/11/2009 4:08:29 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: OU812
Description:
Faulting application iTunes.exe, version 8.0.2.20, time stamp 0x4925c4fe, faulting module QuickTimeH264.qtx, version 7.55.90.70, time stamp 0x49011c68, exception code 0xc0000005, fault offset 0x00073570, process id 0x159c, application start time 0x01c98c8ac9ea815b.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-02-11T21:08:29.000Z" />
<EventRecordID>17730</EventRecordID>
<Channel>Application</Channel>
<Computer>OU812</Computer>
<Security />
</System>
<EventData>
<Data>iTunes.exe</Data>
<Data>8.0.2.20</Data>
<Data>4925c4fe</Data>
<Data>QuickTimeH264.qtx</Data>
<Data>7.55.90.70</Data>
<Data>49011c68</Data>
<Data>c0000005</Data>
<Data>00073570</Data>
<Data>159c</Data>
<Data>01c98c8ac9ea815b</Data>
</EventData>
</Event>