Videos not playing in Firefox

Hello,
I am testing the web viewer with a couple of interactive forestry publications. They work great on Chrome and Safari, but the videos do not load on Firefox (v27.0.1) on OSX 10.9. I have only tested IE10 on a surface tablet, but it works fine there too. It appears to just be FireFox. I am embedding .mp4 videos. Any tips or help with this?
Here is a link to the web viewer, the first page should be a video that auto plays: http://contentviewer.adobe.com/s/EESC%20Catalog/5958ad7747df4b7fa787358d54367a69/ITS%20in% 20NE%20Oregon/Front.html
Thank you!
Update - In Firefox I can right-click on the video in DPS and select 'Play Video' and the video will play fine, but obviously not what I want. Within the folio webviewer the videos will not play, it only shows black.

This may be caused by a recent Flash 11.3 update.
See:
*https://support.mozilla.org/kb/keep-flash-up-to-date-and-troubleshoot-problems
*https://support.mozilla.org/kb/flash-crashes-or-does-not-load-firefox-13
*http://forums.adobe.com/thread/1018071?tstart=0
*http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html

Similar Messages

  • Facebook videos not playing in firefox. IE plays them fine, also no problem with youtube videos in firefox.

    Facebook videos are not playing in firefox, it plays youtube videos fine. The fb videos start to load and after that just a black screen remains.
    No such issues in IE, I've no addons installed, flash player is latest, and tried by enabling/disabling the block popups option.
    Thanks in advance.

    You can try to disable the hardware acceleration in the Flash Player.
    See [[Cannot view full screen Flash videos]]
    * http://www.youtube.com/swf_test.html (right-click the player: Settings)
    Flash "Display settings" window:
    * http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html
    Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
    *Shockwave Flash 10.2 r153
    * http://www.mozilla.com/plugincheck/
    Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
    *http://kb.mozillazine.org/Flash
    *http://www.adobe.com/software/flash/about/

  • Flash Video not playing in Firefox

    My video on
    http://www.techdarpan.com/Intranet/Video2/
    (Username : guest Password : guest ) is running fine on IE with
    "Allow direct requests (ie. entering the url to an image in your
    browser)" in CPanel 11 disabled in hotlink protection but in FF it
    is unable to run. I have to enable that option in Hotlink
    protection to play it in Firefox. Plz help !!
    Ref :
    http://www.longtailvideo.com/support/forum/Setup-Problems/9372/Hot-Link-Protection-Problem -With-FireFox

    This is the most reported problem this week. Here's an entire thread of solutions that may or may not work:
    https://support.mozilla.com/en-US/questions/776670
    Looking through the thread, it seems like several different problems all manifesting themselves in the same way. Some people had to disable hardware acceleration in Flash, others had to delete their profile, and others yet just had to clear their cache... makes no sense.

  • Yahoo video and other video not playing

    Yahoo and other video not playing in firefox 37.0.2
    They played automatically 5 days ago....since then video screen is blank...no 'play' button
    I have updated Flash several times
    Tried to play these videos on IE....don't play there either.
    Thanks for your help!

    Note that your System Details List shows multiple Flash plugins.
    # Shockwave Flash 15.0 r0
    #Shockwave Flash 17.0 r0
    You can find the installation path of all plugins on the <b>about:plugins</b> page.
    *http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins
    You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.
    *(32 bit Windows) C:\Windows\System32\Macromed\Flash\
    *(64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\
    You can find the latest Flash player versions for Firefox on this page:
    *http://www.adobe.com/special/products/flashplayer/fp_distribution3.html

  • Please Help this video will not play in firefox

    Hi every one I really need some help i can not get this video
    to play in firefox but it will play in internet explorer any help
    or insite would be great.
    http://expressadservices.com/altlogo3.html
    Thanks

    What kind of video is this and which plugin is used in IE to play this file?

  • U310 Touch - Videos not playing after 8.1 Update

    Hello,
    I have updated from Windows 8 to 8.1 and updated all my drivers on my U310 Touch.
    However, I seem to have a problem with web based videos not playing videos on the internet.
    This seems to happen on every kind of web browser, including IE, Firefox, Chrome, and even Steam.
    If anybody knows how to fix this problem, that'll be great.
    Thanks in advance.

    Since the upgrade to 8.1.1 my iPhone 6 stopped recognising the fingers I had stored. I've deleted and addrd them again (which went as norma) and it still has problems recognising them. Seems very intermittent now, whereas before this upgrade was very reliable.
    I've  reverted to a pin code :-(

  • Youtube video not palying in firefox 31.0 version? it shows an Error message: "An error as occured.Please Try again later or learn more" would you please help

    youtube videos are not playing in firefox 31.0

    Many site issues can be caused by corrupt cookies or cache.
    * Clear the Cache
    Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
    and
    * Remove Cookies
    '''''Warning ! ! '' This will log you out of all sites you're logged in to.'''
    Press the '''Alt''' or '''F10''' key to bring up the tool bar.
    Followed by;
    Windows; '''Tools > Options'''
    Linux; '''Edit > Preferences'''
    Mac; ''application name'' '''> Preferences'''
    Then '''Privacy.'''
    Under '''History''', select Firefox will '''Use Custom Settings'''.
    There is a button on the right side called '''Show Cookies'''.
    If there is still a problem,
    '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
    While you are in safe mode;
    Press the '''Alt''' or '''F10''' key to bring up the tool bar.
    Followed by;
    Windows; '''Tools > Options'''
    Linux; '''Edit > Preferences'''
    Mac; ''application name'' '''> Preferences'''
    Then '''Advanced > General.'''
    Look for and turn off '''Use Hardware Acceleration'''.
    Poke around safe web sites. Are there any problems?
    Then restart.

  • No animation or videos will play from Firefox, but other browsers still work fine. I have checked plugins and even updated to the Firefox 14 beta - no fix

    As of yesterday no animation or videos will play from Firefox, but other browsers still work fine. I have checked plugins and even updated to the Firefox 14 beta today, but this did not fix the problem.
    this problem started yesterday; before then there was no problem.
    I have updated everything I can find, and ran a system restore and disc clean.
    The problem still persists. What am I missing here?

    This happened to me too. This problem started suddenly with no changes made on my part. I had 11.2 Flash version with Firefox 13. I tried updating to the new Firefox, same problem, then updated to Flash 11.3. I even uninstalled RealPlayer.
    I read a solution on another forum and it was as easy as clearing my cache. Everything works fine now (even after reinstalling RealPlayer and allowing the download button function).

  • I'm running Windows XP and FF 8.0. I'm having more trouble than ever with intermittent streaming and videos not playing all the way through. What is the easiest way to fix this?

    . I'm running Windows XP and FF 8.0. I'm having more trouble than ever with intermittent streaming and videos not playing all the way through. What is the easiest way to fix this?

    That may be a problem with the VLC plugin. VLC has never worked for me properly on the occasions that I've tried it on Windows and Linux, so I have stop using it. There are usually other plugins or media players available that work better.
    What kind of media files are that?
    For WMP files you can install the new Windows Media Player plugin you can also try RealPlayer and QuickTime if it is about media that those programs can handle to see if that works better.
    * https://support.mozilla.com/kb/Using+the+Windows+Media+Player+plugin+with+Firefox
    * http://kb.mozillazine.org/Windows_Media_Player#Missing_plugin
    * http://www.interoperabilitybridges.com/windows-media-player-firefox-plugin-download

  • When using ipad4, why do videos not play on Google?  Audio works fine

    WWhen using ipad,why do videos not play on Google? Audio still plays. I have reset the Google app and it will be ok for short time but then reverts back to not playing videos.

    Hi Vernon70,
    Welcome to the Apple Support Communities!
    I understand that an application you downloaded from the App Store, Google, is not functioning as you would expect. In this situation, I would recommend following the troubleshooting steps outlined in the attached article. 
    If an app you installed unexpectedly quits, stops responding, or won’t open - Apple Support
    Best regards,
    Joe

  • Pandora will not play in Firefox, but it will play in Chrome and IE.

    Pandora will not play in Firefox, but it will play in Chrome and IE. In Firefox, it loads the initial Pandora page, which just says Pandora. In Chrome and IE, it then loads the player automatically. In Firefox it just sits there on the initial page that just says "Pandora," and it never loads the player. My Flash Player is updated, and I cleared all the caches... not sure what the problem is. Can anyone help?

    Is your version of Firefox the latest one?

  • Embedded MP4 videos not playing in iOS Safari

    Hi everyone,
    I'm having a problem with embedded MP4 videos (e.g. YouTube videos) not playing correctly in Safari. When I try to play one, I get one of two problems:
    1. On my (first gen) iPad, Safari usually crashes.
    2. On my iPhone 4, videos will load but only play audio, not video, though when I tap on the screen the "play" and "pause" symbols appear.
    Has anyone else run into this problem? Or know how to fix it?
    Thanks,
    Mike

    Ok, I fixed it. Go to some embedded Flash video, click to run and then right click to get Global Settings for Flash. Go into Storage and make sure you aren't blocking any data from being stored on your computer. At the very least choose the "ask me" setting. (For good measure I also went into Advanced and clicked to Delete All Data associated with Flash. But when I restored Block for data storage the videos stopped working, so that seems to be the answer.) I'd be interested to hear if this works for others.

  • Why are my videos not playing the right way up

    Why are my videos not playing the right way up

    I took four video clips while on a trip this week.  Two are oriented the right way (playing wide on the device and imported correctly).  The other two are Tall and not oriented right.  Orientation is 90 degrees to the right.  I don't know why this is happening on occasions.  Even some pictures I took did the same **** thing.  It's weird.  And I can't figure it out.  The camera is held the way I want the pictures and videos to be recorded and played but something internal is turning these videos and pictures 90 degrees clockwise.

  • Video not play on phone

    Mp3 play but video not play my phone
    my Email add. [email protected]
    Moderator's note: E-mail address was removed. Please don't publish your personal contact information on a public forum.

    sharankumar1, which phone model do you use? Nokia phones are a bit picky about the file content, the codec. If you tell me your model, I tell you the available codecs. In the meantime, you have to convert your videos …

  • You tube videos not playing

    You tube videos not playing on safari, my flash player is up to date, i tried to refresh, quit safari, again tried to play, but every time it shows "an error has occurred, please try again later". I did almost everything to make it work but its not working... help needed

    Try deleting the cache and cookies for YouTube.

Maybe you are looking for