Videos not playing in Firefox
Hello,
I am testing the web viewer with a couple of interactive forestry publications. They work great on Chrome and Safari, but the videos do not load on Firefox (v27.0.1) on OSX 10.9. I have only tested IE10 on a surface tablet, but it works fine there too. It appears to just be FireFox. I am embedding .mp4 videos. Any tips or help with this?
Here is a link to the web viewer, the first page should be a video that auto plays: http://contentviewer.adobe.com/s/EESC%20Catalog/5958ad7747df4b7fa787358d54367a69/ITS%20in% 20NE%20Oregon/Front.html
Thank you!
Update - In Firefox I can right-click on the video in DPS and select 'Play Video' and the video will play fine, but obviously not what I want. Within the folio webviewer the videos will not play, it only shows black.
This may be caused by a recent Flash 11.3 update.
See:
*https://support.mozilla.org/kb/keep-flash-up-to-date-and-troubleshoot-problems
*https://support.mozilla.org/kb/flash-crashes-or-does-not-load-firefox-13
*http://forums.adobe.com/thread/1018071?tstart=0
*http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html
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