Videos not playing on Apple website

I have a 2008 black MacBook. When I attempt to play the videos on the Apple wesite I only get sound and a notice saying unable to download file. I have DivX installed on my computer. The BBC website shows videos OK and quicktime works OK. Is there a problem with the site?

I have had this issue for a while now, but i do not have any Divx extension to delete. Can someone suggest and alternative fix?

Similar Messages

  • Videos will not play on apple website error message says missing plug ins

    When I press play on one of the videos on the APPLE website I see a message that says missing plug ins. Can you help me with this issue?

    Hi
    This has just happened to me, did you find a solution?
    Thanks

  • How to play videos on safari's apple website (msg: missing Plug-in) ?

    how do I play the video's on the apple website in safari ? getting 'missing Plug-in'
    no problems for youtube or other sites

    Safari preferences / Extensions tab
    Disable or remove DivX.

  • When using ipad4, why do videos not play on Google?  Audio works fine

    WWhen using ipad,why do videos not play on Google? Audio still plays. I have reset the Google app and it will be ok for short time but then reverts back to not playing videos.

    Hi Vernon70,
    Welcome to the Apple Support Communities!
    I understand that an application you downloaded from the App Store, Google, is not functioning as you would expect. In this situation, I would recommend following the troubleshooting steps outlined in the attached article. 
    If an app you installed unexpectedly quits, stops responding, or won’t open - Apple Support
    Best regards,
    Joe

  • HT204291 music from ipad not playing on apple tv

    music from ipad not playing on apple tv? Videos are, but music is not.

    Try the following steps, check whether things are working after each step where appropriate, before trying the next.
        1.    Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
        2.    Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
        3.    Restart the Apple TV (Settings > General > Restart).
        4.    Restart the Apple TV by removing ALL the cables for 30 seconds.
        5.    Restart your router.
        6.    Restart your mobile device.

  • Videos not playing. Can anyone help?

    my officially bought videos are not playing on apple tv. Everything else is. The videos are playing on my ipad, laptop but not being streamed through . Can anyone help?

    Just to clarify, the network is fine. I can use the apple tv to stream everything else. I can also play those videos using airplay but when i choose my computer on my apple tv menu , identify the video and play. Its not playing.

  • Embedded MP4 videos not playing in iOS Safari

    Hi everyone,
    I'm having a problem with embedded MP4 videos (e.g. YouTube videos) not playing correctly in Safari. When I try to play one, I get one of two problems:
    1. On my (first gen) iPad, Safari usually crashes.
    2. On my iPhone 4, videos will load but only play audio, not video, though when I tap on the screen the "play" and "pause" symbols appear.
    Has anyone else run into this problem? Or know how to fix it?
    Thanks,
    Mike

    Ok, I fixed it. Go to some embedded Flash video, click to run and then right click to get Global Settings for Flash. Go into Storage and make sure you aren't blocking any data from being stored on your computer. At the very least choose the "ask me" setting. (For good measure I also went into Advanced and clicked to Delete All Data associated with Flash. But when I restored Block for data storage the videos stopped working, so that seems to be the answer.) I'd be interested to hear if this works for others.

  • Why are my videos not playing the right way up

    Why are my videos not playing the right way up

    I took four video clips while on a trip this week.  Two are oriented the right way (playing wide on the device and imported correctly).  The other two are Tall and not oriented right.  Orientation is 90 degrees to the right.  I don't know why this is happening on occasions.  Even some pictures I took did the same **** thing.  It's weird.  And I can't figure it out.  The camera is held the way I want the pictures and videos to be recorded and played but something internal is turning these videos and pictures 90 degrees clockwise.

  • Video not play on phone

    Mp3 play but video not play my phone
    my Email add. [email protected]
    Moderator's note: E-mail address was removed. Please don't publish your personal contact information on a public forum.

    sharankumar1, which phone model do you use? Nokia phones are a bit picky about the file content, the codec. If you tell me your model, I tell you the available codecs. In the meantime, you have to convert your videos …

  • U310 Touch - Videos not playing after 8.1 Update

    Hello,
    I have updated from Windows 8 to 8.1 and updated all my drivers on my U310 Touch.
    However, I seem to have a problem with web based videos not playing videos on the internet.
    This seems to happen on every kind of web browser, including IE, Firefox, Chrome, and even Steam.
    If anybody knows how to fix this problem, that'll be great.
    Thanks in advance.

    Since the upgrade to 8.1.1 my iPhone 6 stopped recognising the fingers I had stored. I've deleted and addrd them again (which went as norma) and it still has problems recognising them. Seems very intermittent now, whereas before this upgrade was very reliable.
    I've  reverted to a pin code :-(

  • Yahoo video and other video not playing

    Yahoo and other video not playing in firefox 37.0.2
    They played automatically 5 days ago....since then video screen is blank...no 'play' button
    I have updated Flash several times
    Tried to play these videos on IE....don't play there either.
    Thanks for your help!

    Note that your System Details List shows multiple Flash plugins.
    # Shockwave Flash 15.0 r0
    #Shockwave Flash 17.0 r0
    You can find the installation path of all plugins on the <b>about:plugins</b> page.
    *http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins
    You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.
    *(32 bit Windows) C:\Windows\System32\Macromed\Flash\
    *(64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\
    You can find the latest Flash player versions for Firefox on this page:
    *http://www.adobe.com/special/products/flashplayer/fp_distribution3.html

  • You tube videos not playing

    You tube videos not playing on safari, my flash player is up to date, i tried to refresh, quit safari, again tried to play, but every time it shows "an error has occurred, please try again later". I did almost everything to make it work but its not working... help needed

    Try deleting the cache and cookies for YouTube.

  • DVDSP Help - Video not playing in Viewer during some assets, only audio...

    Video not playing in Viewer during some assets, only audio until paused. once you hit the space bar or pause, the video shows up in viewer? same results when burnd to disc.
    when dragging cursor through out timeline (track 1) video shows up in viewer fine too.
    any advice on what could be wrong?
    at first i was thinking this was a memory problem, i added another Gig of ram and the problem still exhists.
    thanks!

    Hi Crazy Dan:
    It's a kind of bug in DVDSP Simulator. If you build your project in your hard drive and test it with DVD Player all video will play fine.
    I would like to tell you where exactly the problem is located, but it's just a Simulator problem.
    Try building your project.
    Hope that helps !
      Alberto

  • I'm running Windows XP and FF 8.0. I'm having more trouble than ever with intermittent streaming and videos not playing all the way through. What is the easiest way to fix this?

    . I'm running Windows XP and FF 8.0. I'm having more trouble than ever with intermittent streaming and videos not playing all the way through. What is the easiest way to fix this?

    That may be a problem with the VLC plugin. VLC has never worked for me properly on the occasions that I've tried it on Windows and Linux, so I have stop using it. There are usually other plugins or media players available that work better.
    What kind of media files are that?
    For WMP files you can install the new Windows Media Player plugin you can also try RealPlayer and QuickTime if it is about media that those programs can handle to see if that works better.
    * https://support.mozilla.com/kb/Using+the+Windows+Media+Player+plugin+with+Firefox
    * http://kb.mozillazine.org/Windows_Media_Player#Missing_plugin
    * http://www.interoperabilitybridges.com/windows-media-player-firefox-plugin-download

  • Facebook videos not playing on iPad Air(safari browser)

    Why do my Facebook videos not play in iPad Air(safari browser) but same video play nicely on iPhone 4(safari browser). It asks me to download flash player to play on iPad but plays fine on iPhone without giving any prompt to download flash player.

    You should not have trouble playing using the FaceBook app.

Maybe you are looking for

  • Fonts used in .ai

    Hi, I work for a start-up company in the localization function, and just encountered the issue related to the font files that are used in the artwork file created by Illustrator. In my previous work environment, all the fonts used in a particular art

  • Sale on Dell UltraSharp U2711 and U3011 Monitors

    I noticed while over at the Tom's Hardware site a decent sale on two of the top-of-the-line Dell monitors.  I know this looks like spam but I'm not affiliated with Tom's hardware in any way; I'm just passing on what looks like a decent price, for any

  • Help on JSP-RMI connection

    Hi.. can anyone provide me any tutorial/link which will help me in learning JSP and RMI connection. Like I need to acces RMI server object from JSP.

  • Best practice game design

    Having decided to use java to develop what will be for the most part a 2D (overhead) tile-based RPG game I'm wondering what the best practice is for designing a game like this. At the minute I'm intending on using a 'state' system, varying game state

  • Firefox disc image stays on my desktop. I can eject it, but it returns the next time I click on firefox in my doc.

    I just downloaded Firefox 4. The download folder appeared, plus the drive image. I've closed the download folder, and deleated the disc image after closing Firefox. However the next time I click on Firefox in my dock...the download folder and disc im