Videos not playing properly

Videos recorded in iphone 6 when stored in Z10 are not playing properly. May be because video resolution or settings differ. But this shouldn't be a problem. If all the video formats and resolutions are supported why is it the case. I tried videos of. Mp4 and. Mov formats. Both couldn't be viewed properly. Kindly fix the video application in bb10. Its very annoying. Other videos work fine but videos recorded in other phones specifically iphone doesnt work.

This problem is posted by other but their problem are waste with excuses and it happens every time

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