Videos not playing. Says it's processing

The videos I recorded on my phone can't play anywhere. They say media not found, can't play video, and that it is processing. I've tried connecting to my laptop, every thing on my phone capable of playing videos and it's not working. I haven't deleted them or anything.

So they play on your laptop but not on your phone?
If this is the case try the following:
- Go to Settings -> Apps -> Video -> Force stop, Unistall updates, Clear data, and restart your phone.
- Go to your Play Store and update Video app again.
A proud Sony User since 2002
If I was helpful to you, thank me by Kudos

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