Videos NOT purchased from i tunes

i cant figure out how to import videos from my computer to i tunes.can someone help me out?

Hi New York Mike,
If you are having issues playing purchased video in iTunes on your Windows machine, you may find the following article helpful:
Apple Support: Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
Regards,
- Brenden

Similar Messages

  • Some of the videos i purchased from i tunes will not play on my desktop i tunes

    Some of the videos I purchased from the itunes store will not play in my desktop Itunes

    Hi New York Mike,
    If you are having issues playing purchased video in iTunes on your Windows machine, you may find the following article helpful:
    Apple Support: Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
    http://support.apple.com/kb/ts1718
    Regards,
    - Brenden

  • CAN I EXPORT SONGS, THAT WERE NOT PURCHASED FROM I-TUNES, FROM MY I-POD TO MY I-TUNES LIBRARY?

    IS THERE A WAY THAT I CAN TRANSFER MY MUSIC FROM MY I-POD TO MY NEW I-TUNES LIBRARY? I WANT TO TRANSFER MY SONGS THAT I HAD BURNED FROM CDS, NOT JUST MUSIC PURCHASED FROM I-TUNES.

    See Recover your iTunes library from your iPod or iOS device.
    tt2

  • COPYING CDS NOT PURCHASED FROM I-TUNES

    when trying to burn a cd from i-tune the box that said purchased from i-tune would not unclick.does this mean i can not burn a cd or anything that is not bought from apple?

    Your post is somewhat vague as to what's going on. Are you trying to burn strictly purchased content to CD? What settings are you using to burn? Have you made a playlist of the songs you wish to burn? I'm frankly not sure what you mean by "the box that said purchased from iTune would not unclick".

  • Why can I not purchase from I tunes store?

    Having trouble again with purchasing from I tunes...help..

    Thanks I did...still waiting for a reply..it's been 2 days..they answered one question..but still waiting for this answer...it happens a lot ...very frustrating.

  • HT201272 retreving music not purchased from i tunes

    HI
    Would love to have a bit of help recently got a new pc and dowloaded i tunes all my music came up  i connected my i phone 4 and all the music i downloaded from my cd collection was deleted and i only have my i tunes purchases any ideas how i can get my downloads back please

    Let me get this straight. You didn't transfer the contents from your old PC to the new one?  When you say "download" this implies you are getting it off the net, i.e. re-downloading the purchases from iTunes.  When you sync with a device the sync is one way; the device gets synced to the computer and gets updated according to the content on the computer (which in this case did not include the other content you did not put on from a backup).  What I think is the situation now is all your CD music is now gone and you will have to rip them again.

  • Can I delete TV videos that I have purchased from I Tunes if they are backed up on my I could and how do I access the vedios on my I cloud

    can I delete the TV videos I purchased from I tunes from my iPad as they are save to the cloud so it frees up some space on my I pad air.  If this is the case then how can I access these videos?

    Hey KKnoeck,
    Should you decide to rewatch the episodes you've deleted, you may be able to re-download them as detailed in the article linked below.
    Download past purchases
    https://support.apple.com/en-us/HT201272
    Alternatively, should you have access to a computer, you can also transfer purchases from your device to your computer, then delete them from your iPad.
    Re-download or transfer your iTunes Store purchases from an iPhone, iPad or iPod to a computer
    https://support.apple.com/en-us/HT201267
    Sincerely,
    Allen

  • HT204053 I have music that was not purchased from app store that has somehow ended up in I cloud. How do I get it back from I cloud to my I pod?

    I have music that was not purchased from I tunes and has somehow ended up on I cloud I think! How do I get this back to my I phone?

    Import the music into your iTunes library and sync like any other music.

  • HT1386 i purchased a new phone last week but no able to sinc songs which were not purchased from itune.--please help

    I PURCHASED A NEW PHONE LAST WEEK BUT NOT ABLE TO SINC SONGS WHICH WERE NOT PURCHASED FROM I TUNE- HELP

    Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
    As IO said before:
    You can redownload most iTunes pruchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    I do not think it included audio books.

  • Got ipod4 Dec 2010 bought music with my ipod4 in dec 2010,jan 2011, and feb 2011 and i tunes will not reconizie them i have the reciept from when i purchased from i tunes store at that time. what is the problem anybody know?

    Got ipod4 Dec 2010 bought music with my ipod4 in dec 2010,jan 2011, and feb 2011 and i tunes will not reconizie them i have the reciept from when i purchased from i tunes store at that time. what is the problem anybody know?

    Is your computer authorized with the same account that you use to buy the muisc in iTunes?
    More info here: About iTunes Store authorization and deauthorization
    Did you try to transfer your music by right clicking on your ipod in the device list and choosing "transfer purchases"?
    Did you ever sync your ipod to your computer?

  • HT1848 I have an I-phone and my music purchased from i-tunes will not transfer onto my new computer.

    I have an I-phone and my music purchased from i-tunes will not transfer from my I-phone to my new PC.

    See Recover your iTunes library from your iPod or iOS device.
    tt2

  • I recently had my computer stolen and not my purchases from I tunes store were backed up. I've been told there is a way that I can re-download my missing tracks from the store without having to pay for them again. Is this true, if so, how do go about it.

    I recently had my computer stolen and not my purchases from I tunes store were backed up. I've been told there is a way that I can re-download my missing tracks from the store without having to pay for them again. Is this true, if so, how do go about it.
    Many thanks
    Arkadi de Rakoff

    Unfortunately, redownloading of past music purchases isa still in beta test and only available in the US right now.
    It's due for everyone this fall.  Downloading past purchases from the App Store, iBookstore, and iTunes Store, http://support.apple.com/kb/HT2519
    If you can't wait, contact the iTunes Store Support Team at this link
    If you get lucky, they may be able to authorize another download now.

  • I have an ipad air and I'm trying to play a video I purchased from iTu and it says cannot open not supported and the codec says protected. How do I fix?

    I have an ipad air and I'm trying to play a video I purchased from iTu and it says cannot open not supported and the codec says protected. How do I fix?

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: mailto:[email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    https://reportaproblem.apple.com/
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    iOS: Troubleshooting applications purchased from the App Store
    http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • HT1711 I had a lot of music purchased from I tunes but now that I have a new I tunes user name and pass word I cannot retreive my albums from the purchased

    I had a lot of music purchased from i tunes but when I changed my I tunes username and password I could not retreive my music that I previously purchased. What do you suggest.
    Eleanor119

    There are a lots of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. This is just a small selection of what's available some are commercial, some are donation ware. You can read reviews of some of them here: Wired News - Rescue Your Stranded Tunes
    TuneJack Windows Only
    iPod2PC Windows Only
    iGadget Windows Only
    iDump Windows Only
    iRepo Mac and Windows
    iPodRip Mac & Windows
    Music Rescue Mac & Windows
    iPodCopy Mac and Windows

  • Error message when I try to download new iTunes as follows iPhoto 7.1.5 is already installed and was not purchased from the Mac App Store

    I am trying to download new version of iTunes from App store having purchased it on my laptop.  When I try to download on my iMac I get the following message:
    Error message when I try to download new iTunes as follows:  iPhoto 7.1.5 is already installed and was not purchased from the Mac App Store - and then I am asked if I want to buy it again. I don't understand the error message and I don't want to purchase the new version again.
    Also, since upgrading to Lion my videos (from Sanyo Xacti camera) do not play on iTunes. I can only open photos.
    Thank you.

    Make a back up of your Library. Now you can update without fear.
    Regards
    TD

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