Videos NOT purchased from i tunes
i cant figure out how to import videos from my computer to i tunes.can someone help me out?
Hi New York Mike,
If you are having issues playing purchased video in iTunes on your Windows machine, you may find the following article helpful:
Apple Support: Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
Regards,
- Brenden
Similar Messages
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Some of the videos i purchased from i tunes will not play on my desktop i tunes
Some of the videos I purchased from the itunes store will not play in my desktop Itunes
Hi New York Mike,
If you are having issues playing purchased video in iTunes on your Windows machine, you may find the following article helpful:
Apple Support: Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
Regards,
- Brenden -
IS THERE A WAY THAT I CAN TRANSFER MY MUSIC FROM MY I-POD TO MY NEW I-TUNES LIBRARY? I WANT TO TRANSFER MY SONGS THAT I HAD BURNED FROM CDS, NOT JUST MUSIC PURCHASED FROM I-TUNES.
See Recover your iTunes library from your iPod or iOS device.
tt2 -
COPYING CDS NOT PURCHASED FROM I-TUNES
when trying to burn a cd from i-tune the box that said purchased from i-tune would not unclick.does this mean i can not burn a cd or anything that is not bought from apple?
Your post is somewhat vague as to what's going on. Are you trying to burn strictly purchased content to CD? What settings are you using to burn? Have you made a playlist of the songs you wish to burn? I'm frankly not sure what you mean by "the box that said purchased from iTune would not unclick".
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Why can I not purchase from I tunes store?
Having trouble again with purchasing from I tunes...help..
Thanks I did...still waiting for a reply..it's been 2 days..they answered one question..but still waiting for this answer...it happens a lot ...very frustrating.
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HT201272 retreving music not purchased from i tunes
HI
Would love to have a bit of help recently got a new pc and dowloaded i tunes all my music came up i connected my i phone 4 and all the music i downloaded from my cd collection was deleted and i only have my i tunes purchases any ideas how i can get my downloads back pleaseLet me get this straight. You didn't transfer the contents from your old PC to the new one? When you say "download" this implies you are getting it off the net, i.e. re-downloading the purchases from iTunes. When you sync with a device the sync is one way; the device gets synced to the computer and gets updated according to the content on the computer (which in this case did not include the other content you did not put on from a backup). What I think is the situation now is all your CD music is now gone and you will have to rip them again.
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can I delete the TV videos I purchased from I tunes from my iPad as they are save to the cloud so it frees up some space on my I pad air. If this is the case then how can I access these videos?
Hey KKnoeck,
Should you decide to rewatch the episodes you've deleted, you may be able to re-download them as detailed in the article linked below.
Download past purchases
https://support.apple.com/en-us/HT201272
Alternatively, should you have access to a computer, you can also transfer purchases from your device to your computer, then delete them from your iPad.
Re-download or transfer your iTunes Store purchases from an iPhone, iPad or iPod to a computer
https://support.apple.com/en-us/HT201267
Sincerely,
Allen -
I have music that was not purchased from I tunes and has somehow ended up on I cloud I think! How do I get this back to my I phone?
Import the music into your iTunes library and sync like any other music.
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I PURCHASED A NEW PHONE LAST WEEK BUT NOT ABLE TO SINC SONGS WHICH WERE NOT PURCHASED FROM I TUNE- HELP
Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
As IO said before:
You can redownload most iTunes pruchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
I do not think it included audio books. -
Got ipod4 Dec 2010 bought music with my ipod4 in dec 2010,jan 2011, and feb 2011 and i tunes will not reconizie them i have the reciept from when i purchased from i tunes store at that time. what is the problem anybody know?
Is your computer authorized with the same account that you use to buy the muisc in iTunes?
More info here: About iTunes Store authorization and deauthorization
Did you try to transfer your music by right clicking on your ipod in the device list and choosing "transfer purchases"?
Did you ever sync your ipod to your computer? -
I have an I-phone and my music purchased from i-tunes will not transfer from my I-phone to my new PC.
See Recover your iTunes library from your iPod or iOS device.
tt2 -
I recently had my computer stolen and not my purchases from I tunes store were backed up. I've been told there is a way that I can re-download my missing tracks from the store without having to pay for them again. Is this true, if so, how do go about it.
Many thanks
Arkadi de RakoffUnfortunately, redownloading of past music purchases isa still in beta test and only available in the US right now.
It's due for everyone this fall. Downloading past purchases from the App Store, iBookstore, and iTunes Store, http://support.apple.com/kb/HT2519
If you can't wait, contact the iTunes Store Support Team at this link
If you get lucky, they may be able to authorize another download now. -
I have an ipad air and I'm trying to play a video I purchased from iTu and it says cannot open not supported and the codec says protected. How do I fix?
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: mailto:[email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
https://reportaproblem.apple.com/
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
Cheers, Tom -
I had a lot of music purchased from i tunes but when I changed my I tunes username and password I could not retreive my music that I previously purchased. What do you suggest.
Eleanor119There are a lots of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. This is just a small selection of what's available some are commercial, some are donation ware. You can read reviews of some of them here: Wired News - Rescue Your Stranded Tunes
TuneJack Windows Only
iPod2PC Windows Only
iGadget Windows Only
iDump Windows Only
iRepo Mac and Windows
iPodRip Mac & Windows
Music Rescue Mac & Windows
iPodCopy Mac and Windows -
I am trying to download new version of iTunes from App store having purchased it on my laptop. When I try to download on my iMac I get the following message:
Error message when I try to download new iTunes as follows: iPhoto 7.1.5 is already installed and was not purchased from the Mac App Store - and then I am asked if I want to buy it again. I don't understand the error message and I don't want to purchase the new version again.
Also, since upgrading to Lion my videos (from Sanyo Xacti camera) do not play on iTunes. I can only open photos.
Thank you.Make a back up of your Library. Now you can update without fear.
Regards
TD
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