Videos not showing on iPad using Muse CC

I have created a website that uses two different videos, they work fine on the desktop version but do not show up on the Tablet version. I'm testing on an iPad but pretty sure it will be the same result for other tablets. They will also have to work on the smartphone version. Any suggestions? Help appreciated, this is rather urgent as the website must launch in the next day.

Translate english to spanish ! Hola saludos desde Venezuela, revisa si los videos que estas subiendo no estan en formato flash , trata de que sean en .mp4 o el archivo .ogg que son los que se pueden visualizar desde ipad o table. Envia una muestra de tu web , saludos.

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Hello
I created mp4 files that I moved successfully to Itunes.
Then I plugged in my ipad and moved these videos to the Ipad. They are showing under the Movies category of the Ipad.
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Translate english to spanish ! Hola saludos desde Venezuela, revisa si los videos que estas subiendo no estan en formato flash , trata de que sean en .mp4 o el archivo .ogg que son los que se pueden visualizar desde ipad o table. Envia una muestra de tu web , saludos.

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Hello jmcole1,
Welcome to the Apple Support Communities!
I understand that some of your TV Shows are not showing on your iOS devices after updating to the latest iOS version. I also understand that you have performed some great troubleshooting steps already. In this situation, just to make sure all suggested troubleshooting steps for this situation have been completed, I would suggest working through the information in the attached article.
Troubleshooting Home Sharing - Apple Support
Have a great day,
Joe

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Videos not showing on iPad using Muse CC

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