Videos on ink and cartridge replacement.

Hi everyone,
This is a video that is available on YouTube about changing the ink on a C7280 Photosmart. I'd like to know if you find videos like this useful and would like to see more of the same. Please respond to this message with your thoughts on having more videos like this for either the same topic, or please indicate what type of videos you would like to see.
HP Product Expert for the Officejet Pro X Series.
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Here are some other videos on replacing ink and cartridges.
For the HP C4200, C4300, C4400, and 4500 Photosmart Printers.
For the HP Officejet Pro L7780, L7650, L7680, and L7750 All-in-One Printer
For the Officejet 6000 Wireless E609a.
For the Officejet j4680 All-in-One.
I am an HP employee.

Similar Messages

CP1215 magenta & black still misaligned after new software, calibration and cartridge replacement

CP1215 magenta & black still misaligned after new software, calibration and cartridge replacement
Product name: HP Color LaserJet CP1215 Printer
Model name: CC376A
Serial number: CNB1212035
XP Pro 32 bit service pack 3
No error messages
No hardware or software changes
Connection Method: USB
Issue duplication: This has been a persistent problem and was resolved by replacing the yellow cartridge but has now returned and not solved by replacing cartridges.
Troubleshooting performed: new software, replacing cartridges, calibration
Technical Expertise: How would you rate your PC expertise as? Expert

Additional post
When this happened the first time I found a link on the HP site that was helpful but cannot find this link now but it was just about the same as:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01691296&tmp_task=solveCategory&cc=us&dlc=en&ju...
I find the Print Quality Troubleshooting page confusing. It does not address misalignment. The test pages you get when you press the green button for 2-3 seconds clearly shows misalignment of the magenta cartridge but when replaced with a HP cartridge the exact same misalignment occurs.
I also tried using high grade paper with no change.
HPPDU.exe was run and showed no conflicts.
I updated my printer firmware HPCP1210_FW_Update-20100201.exe

Installed a new black ink printer cartridge in hp office jet 6500 e709n and it is not printing out

installed a new black ink printer cartridge in hp office jet 6500 e709n and it is not printing out anything with Black ink. I ran all the diagnostic tests including cleaning the cartridges, cartridge alignment, shut off the printer unplugged it, restarted, shut down computer retarted. All the other colors work except for the black cartridge. I checked the vent on cartridge and it is they way it should be. How can I print with Black Ink? very upset!!!! Have got to get something printed ASAP

I've got the same with a new black ink cartridge. The display keeps alerting that you have to renew the ink. Tha's oke but the printer does not print black/White.
Do i have to replace the collor ink also at the same time?
Does it mean that if you replace black and not the color that it's NOT possible to print b/w?

First Instant Ink Cartridge Replacement Indication: Replace one or all cartridges ??

After receiving cartridge shipment: Wshen I get the First Instant Ink Cartridge Replacement Indication: Do I Replace one or all cartridges ?? Or do I expect to get a separate cartridge replacement notification for each color when the originls expire?
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View Solution.

Hello schrec,
Welcome to the HP Support Forums!
I see you have some questions regarding Instant Ink, I would like to do my best to answer them for you. You will get separate notifications for each cartridge.
Once you install the first Instant Ink cartridges, the account is now active. There fore, it is best to install both inks into the printer. To store your opened cartridges, this guide should proved the best means of doing so.
Storing Opened Cartridges and Printheads<---
If you have more questions, I will be only a post away.
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Ink Cartridge replacement

How do I get my unopened ink cartridge replaced? My old printer has just died and likely I am going to buy a new HP if I can get new ink by sending back the unused cartridges.

Hey @manfredRo,
Welcome to the HP Support Forums!
I understand that you're interested in swapping out an unopened ink cartridge for an ink cartridge that would be compatible with your new printer. What I would suggest at this point is to contact our HP Technical Support queue by phone to see if there are 'swap' options available to you.
HP Technical Support can be reached at: 800-474-6836.
If you live outside the US/Canada Region, please click the link below to get the support number for your region.
HP Worldwide Contact
Best of luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

LIVE Video Tutorial! How to Replace and Configure a Video Card - HP Expert Day "How-To" Video Series – Today at 1:00pm PST

Join us at 1:00pm Pacific time for a LIVE video tutorial of how to replace a video card and configure video settings! The video features HP experts who work with the products every day!
I am an HP employee.

#test

My printer will not print in black ,i replaced the ink and now it will not print in black ink

my printer will not print in black ,i replaced the ink and now it will not print in black ink

Please read this post then provide some details. What printer model? What operating system? Are there any error messages on the printer or computer screen?
Is your printer still in warranty? You can check with HP's warranty tool here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

My mac mini only shows a steady power light and fan noise when powered up. No video or sound and no commumication with wired keyboard or optical mouse. Tried replacing internal battery and resetting PMU/SMC but nothing seemed to happen. Any suggestions?

My mac mini only shows a steady power light and fan noise when powered up. No video or sound and no commumication with wired keyboard or optical mouse. Tried replacing internal battery and resetting PMU/SMC but nothing seemed to happen. Any suggestions? Many thanks! Richard

You've already done the two things I would have suggested.
If your Mini has an internal battery then I assume it's a G4. That means you've gotten a lot of good years of service from it, and it's old enough that it's certainly not covered by AppleCare anymore, and it's probably not worth spending money trying to repair it.
You should be able to tear it apart using instructions from ifixit.com to get the hard drive out, and then put the hard drive into a nice USB or FireWire enclosure (I like the ones from Other World Computing, macsales.com) so you can transfer your data to a replacement Mac.
I hope someone has another suggestion for you.

Hi, I've got no music or videos on my ipad and itunes advise that I have 23gb of 'other' material therefore the sync is unable to perform. I was forced to perform a restore earlier and now cant see the videos/music so want to replace. Pls assist, thanks

Hi, I'm unable to see if I have any music/videos/photos on my ipad and itunes advise that I have 23gb of 'other' material therefore the sync is unable to perform when transfering music/videos to the ipad. I was forced to perform a restore earlier and now cant see the videos/music so want to replace. Pls assist, thanks

23 GB of other indicates a corrupt file(s). A restore should resolve.

Replacement nibs for Ink and Slide?

are replacement nibs available for the Adobe Ink and slide? I would imagine that they wear out over time and I cannot find any info regarding this.
Please help!
Kevin

All I see are tumbleweeds made of 1's and 0's in this ******* place.
Way to support your customers Adobe.
I am pissed.

Error lights for paper and cartridge

The error lights for paper feeding problems and cartridge jams are both on. I have checked both the paper feeding and the movement of the cartridge. There are no problems in either area (no paper is jammed anywhere and the cartridge can move freely). Yet, I cannot get the two error lights to go away, even when I unplugged the printer, disconnect the power cord and press the cancel button. I've tried everything in the step-by-step troubleshooting on the HP website, and I also downloaded the complete software package from HP and checked for driver updates. What else is there to do? Is this printer compatible with MacOS "Yosemite"?
Thanks!
John

HI John,
You can try 1 more step.Unplug the printer cable while the printer is turned ON.Wait for 60 seconds.Connect the power cable back to the printer.Remove the ink cartridges and place them back again.If this step does not work,then it is a hardware issue with printer and needs to be replaced.
Please call HP customer care on 1800 474 6836 for the support.
Regards,
Ronnie_N
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Distinguised Professor

HP 932 XL - new ink and blank pages

My problem is quite complex - I am a new user of HP 6700. I bought the printer second-handed - it was relatively new though - only 700 pages printed. There were almost used setup inks inside. I printed a test page and it was alright. I figured that everything was OK with the printer and ordered original HP 932 XL.
When I got it, one thing had disturbed me - when I opened the box I noticed that the cartridge wasn't protected with anything - no safety plastic, no stickers, nothing. My first question - is that usual with the 932 ink? My previous printer was HP 3070 and the cartridges were always secured with safety plastic.
After installing the cartridge, it was recognized as original and full, but when I wanted to print something - blank pages. I've tried printhead cleaning several times and sometimes on those test pages something black had appeared but it was unreadable.
Then I again installed the almost used setup ink and it printed yet another page with the proper quality. Then again I installed the "new" ink, and nothing. I used almost a third of the new ink for printhead cleaning and still nothing.
So I wonder - is that a problem with the new cartridge or may that be a problem with the second-hand printer that I bought?

Hi @pablo12000,
Welcome to the HP Forums!
I am sorry to hear that your new HP 6700 is printing blank pages with your new ink cartridges, but I am happy to help!
I would recommend going through this guide, Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet 6600 e-All-in-....
If that does not resolve the issue, and the printer prints fine with the setup cartridges and not the new ones, then it is mostly likely an issue with the new cartridges. Please call our technical support at 800-474-6836 for options for replacing the ink. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
Hope this clears things up for you, and have a great day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Hp 6600 cartridge replacement

Recieved message that ink was low in two cartridges. I removed them in anticipation of recycling them when I bought new ones and closed the door on the printer. The printer went into a diagnostic process. The cartridge carrier/printhead moved to the far right and the screen informed me that two cartridges were missing. When I attempted to put them back the cartridge carriage/print head would not move to the left when I opened the door. It remains in the far right position.
I thought that if I turned it off then on again, it might comply but I get a message that doing so could damage the machine so I've not done that. I've considered a power reset but fear that it might also damage my printer. At the very least, I'd like to put the cartirdges back so that I can be assured that the print head will move to the proper position when I get my new cartridges and replace them.
How do I get this to happen?
This question was solved.
View Solution.

The power should not be removed normally, but in your case you will need to do this.
In the future do not remove the cartridges until you are ready to install a replacement. If a printer is left for long with the cartridges removed it risks the printhead becoming clogged with dried ink and/or air being ingested into the plumbing.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Instant ink wrong cartridge

I tried to change my cartridge today---with my first package from Instant Ink. Alas, they sent me the incorrect cartridge for my printer.What can I do????I will need to go out and buy a new cartridge on my own; I hate the thought of going to the post office because HP screwed up. Do I have any options here? My original cartridge that came with the printer says 61 on it; the Instant Ink cartridge is a bit bigger and says 61/301. OK! So I got HP to send me a link to the video about installation and it works.Issue Resolved.

Hi,Unfortnetly there is very little you can do apart from let Hp know and see what they can do. Please try contacting Hp on the numbers here simply explain your issue and they should be able to help you out, and get the write cartridge. hope you get it sorted James

Ink and Print Issues

Hello, I have an C510a and I'm getting Ink system Failure 0xc19a0023 and I'm also getting a printhead problen error message...can someone please help with this....paid too much for this printer for it to have an issue

I'll do the best I can to help you. Try taking out all the ink cartridges and lifting the latch next to them to remove the printhead that they set in. Make sure everything looks clean. (no smeared ink, etc...) Replace the printhead and cartridges and see if that resolves your issue.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

Videos on ink and cartridge replacement.

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