Videos on IPhone 4 won't down load to computer when syncing

I have taken a number of still pics and videos with my IPhone4 and am having trouble downloading some videos to my computer. When syncing the phone will download most of the photos and videos. I have five videos that won't download to computer.
I have tried using 2 different computers, but I still get the notice that it can't download the video and do I want to skip downloading it or try again. If you try again it still won't work. Can anyone help?

If you're just trying to drag them off the phone as shown in explorer, it will fail for very large files. You can find the videos in the backup, rename them, and use them that way. No one seems to know why the copy method fails.
On windows, find the iPhone backup folder, under something like "C:\Documents and Settings\\Application Data\Apple Computer\MobileSync\Backup\
Sort the files in the folder by size. The larger ones are likely your movies. Copy them out, rename them as desired, ending in .mov
If they play, you found the right file, if not, then you grabbed the wrong file.

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What if quick time won't down load onto computer

Having trouble, Just bought the ipod touch and when i attempt to down load itunes it pops up with an error message that says quick time did not install completely and that itunes requires quick time. that is all the information is gives.
please help if you are able.

when i attempt to down load itunes it pops up with an error message that says quick time did not install completely and that itunes requires quick time.
Let's try a standalone QuickTime.msi install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe, and select "Extract to iTunesSetup". WinRAR will expand the contents of the file into a folder called "iTunesSetup".
Go into the folder and doubleclick the QuickTime.msi to do a standalone QuickTime install.
Does it install properly for you? If so, does an iTunes install go through properly now?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

Iphoto won't down load because My mac is a lion 10.75 I need 10.10?how do I download iPhoto, and other apps that won't download?

iPhoto app won't down load because My mac is a lion 10.7.5 I need 10.10 ? how do I download iPhoto, and other apps that won't download? They were uninstalled by mackeeper (with me as an unwitting accomplice Thanks
I've reinstalled lion os 10.7.5 and got the app store app back.
Even though iPhoto etc are purchased by me in app store, theres no way they'll download.

then
reinstall from the original source
Could be
1 - the restore disks that came with the computer - if it came with CDs and you do not know where they are then contact Apple to see if they can be replaced
or
2 - the iLife DVD that you purchased
or
3 - the app store - log in under the Apple id used to purchase the software or to set up the computer - look under purchases - you might have to unhide or accept the Application first
LN

I lost my iphone the day after down loading from utune i got the bill but the songs r not at my itune account can u all put them there? I wont be buying any more if this cant be fixed.

I lost my iphone the day after down loading from itune but the songs aren't on my itune account but I did get a bill for the song. I did n't get another iiphone phone but I need my music put back on my account my iTunes account. If I'm paying for them! I want to music!

It's as simple as this:
Open iTunes.
Click iTunes Store on the left side of the screen.
Look on the left side - click Purchased (it has a NEW graphic next to it)
You will see everything you have every purchased from iTunes. You can redownload any of it.
Enjoy. Good luck finding your iPhone. If you get another one make sure to set up Find my iPhone as soon as you get it so you can track it down if you lose it again.

My iPhone 5S won't show up in iTunes to sync. It charges still and it opens iPhoto, but doesn't even register in iTunes

My iPhone 5S won't show up in iTunes to sync. It charges still and it opens iPhoto, but doesn't even register in iTunes. I have no idea what to do and nothing is working!
And the other night while i was trying to sync my phone, it was working until "Error message (-50)" started coming up every time i tried to sync or update my phone's software through itunes on my computer. eventually, itunes quit and i unplugged my phone and updated it wirelessly. i have no idea why any of this is happenings. Itunes is still acting weird for me too.

Error -50 is generally associated with firewalls or anti-virus software as described here:
http://support.apple.com/kb/TS1583
Separately, are you using iTunes 11.1.4?

Why only videos on iphone can be deleted but not the music or sync photos?

Why only videos on iphone can be deleted but not the music or sync photos?

Because that is the design of the iphone.
Music and photos are added/deleted via the sync process.

I down loaded an app when trying to down load a song the screen went white and I can't even shut it down, I down loaded an app when trying to down load a song the screen went white and I can't even shut it down

I down loaded an App when trying to down load a song my screan when white and now I cant vevn shout it down

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

HT1386 I cannot find how to keep previous photo albums loaded on Ipad when syncing new ones with iTunes. The old ones are wiped out every single time

I cannot find how to keep previous photo albums loaded on Ipad when syncing new ones with iTunes. The old ones are wiped out every single time

If it's not too late, see Recovering your iTunes library from your iPod or iOS device. As long as you have a backup of the device when the device still held your photos you should stand a chance of recovering them using a tool such as iPhone Backup Extractor.
tt2

HT1209 I've successfully imported the videos I've shot with my iphone5 into iphoto on my MacBookPro but they're only showing up as still shots, ie the imported videos don't play! Itunes no longer opens automatically when syncing!

I've successfully imported the videos I've shot with my iphone5 into iphoto on my MacBookPro but they're only showing up as still shots, ie the imported videos don't play! Itunes no longer opens automatically when syncing, and when I open itunes it shows that there are zero "home movies" in there, meaning that it never grabbed the videos from my phone either. What to do? Thanks!

tl:dr?
Really?
There was a short version expressly for people who weren't bothered to read a myriad of text.
Meh, not that it matters anymore. I ended up redownloading 70-odd albums, so I have the bulk of my music back. And I still have no idea what iTunes did with my files, but I'll make sure it never does it again.
I would thank you for the help but you were utterly useless. Oh well, carry on.

My iPhone 4S is not recognised by my computer when I try to sync. I am looking to upgrade, is it just easier to purchase a new one, then manually transfer data and information?

My iPhone 4S is not recognised by my computer when I try to sync. I am looking to upgrade, is it just easier to purchase a new one, then manually transfer data and information? I don't want to try syncing and backing up data to just lose it all. As the new one I plan to get is a newer model, I'm thinking it is just better to do it manually, but then I have the issue of syncing the new one to start.

Hello Smeebo,
Thank you for asking your question! It sounds like your iPhone is not recognzied in iTunes when you connect it to back it up, or update the device. I would try the troubleshooting in either of these 2 articles depending on what operating system you have:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
or:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thank you for using Apple Support Communities.
All the best,
Sterling

HT1386 I had to change the computer I have iTunes installed on, my iPhone is still looking for the old computer to sync over WiFi. How do I change the WiFi computer associated to my iPhone?

I had to change the computer I have iTunes installed on, my iPhone is still looking for the old computer to sync over WiFi. How do I change the WiFi computer associated to my iPhone?

Hi Terri571,
Welcome to Apple Support Communities.
See these steps for setting up Wi-Fi syncing between your iPhone and new computer:
iOS: Syncing with iTunes
http://support.apple.com/kb/ht1386
Wi-Fi syncing
Open iTunes
To set up Wi-Fi syncing, connect your iOS device to your computer with the included USB cable. Select your device under Devices on the left-hand side.
In the Summary tab, select "Sync with this [device] over Wi-Fi".
Whenever the computer and the iOS device are on the same network, the iOS device will appear in iTunes, and you can sync it. The iOS device will sync automatically when all of the following are true:
The iOS device is plugged in to power
iTunes is open on the computer
The iOS device and the computer are on the same Wi-Fi network
While the iOS device appears in the left-hand column of iTunes, you can select the content tabs and configure sync options.
Click Apply or Sync to sync the iOS device.
If the iOS device does not appear in the Devices section or you are unable to sync, please see this article for troubleshooting.
Best,
Jeremy

Movie won't down load

2 part question - I just tried down loading a load movie from my cannon power shot to my power book w/ iphot 5. I've never had trouble with this b/4. Usually the photos down load, and the movies are included with the "roll". Why would the movie NOT complete a download on the power book with iphoto 5?
When I tried down loading to my imac (w/ iphoto 2) the movies do not down load at all. Is this because I need to upgrade iphoto in the imac?

Hi RAL,
1. If the movie file is larger than what a 30 second movie then iPhoto will choke on it I have found. I started using Image Capture to download the larger movies from my Canon camera. I actually like having the movie files in my Movies folder because they are easier to backup to disc this way.
Using Image Capture to download images and video clips:
Open up Image Capture which is found in the Applications folder.
When it is opened, go to Image Capture/Preferences
Under the General button choose
Camera: When a camera is connected, open Image Capture.
The next time you connect your camera Image Capture will open.
In the window that opens you will see an Options button. Click on that button to set your options.
To find out more about Image Capture (it can do a lot more) Click on Help in the menu bar when Image Capture is open.
iPhoto: How to Change the "Open Automatically" Preference
If you find you can't change any of Image Captures preferences or can't access any drop down menus or they are greyed out, check to make sure Image Capture is loose in the Applications folder and not within a sub folder.
You need to have iPhoto 5 to download movie files with iPhoto. Use Image Capture on your iMac to download the movies.
Lori

Does anyone know of the security breach on the iphone and what to down load to fix it?

DOES ANYONE KNOW ANYTHING ABOUT THE SECURITY BREACH ON THE IPHONE AND IF YOU DO, WHAT DO YOU DOWN LOAD TO FIX IT?

http://support.apple.com/kb/HT6147
http://support.apple.com/kb/HT1222
http://support.apple.com/kb/DL1723
There is no security breach as such but rather a possibility of one dependant on a number of factors which may or may not be applicable to you and/or your usage.
The recommendation is to update to the latest 7.0.6 update listed above. For iDevices such as the iPhone I would recommend doing this using iTunes rather than OTA. Tends to be more reliable that way.

Info for ipods that won't down load

Thanks to Pamela Lowry's post i fixed my iPod. After the iTunes update it wouldn't down load and I couldn't update. Saying I had an old version of OSX which was incorrect. I was using the download connector from the Apple Support page and it didn't work. However, like Pamela said go into your Utilities in Apps and update from there. It worked! Weird...I don't know why because I am assuming it is the same down load. P.S after your iPod restarts I had to close iTunes and re open it for it to recognize my iPod. Some may have to restart.

TO welcome to discussions!
If your songs are in iTunes I don't think disconnecting your iPod will hurt them. That warning I think is so you don't disconnect during updating. Is there an iPod iCon on your desk top? If so drag it to the trash. Then disconnect the ipod.
Also try closing iTunes then reopeniong it. Sometimes I have to do that. Then reset the ipod with the directions from the manual ( iPods differ in that procedure) Don't re set the factory settings until you have tried the trouble shooting tips in the manual as well. You might want to open a new post as well ...this is an old one and most people won't look back this far.

HT201304 When down loading games, they won't down load and error mess is "cannot connect to ITunes". .

When attempting to down loadi game thru trade nations game, I get error message saying not connected to iTunes... .?

I had this exact issue. However, I was not even able to "see" the pending downloads when I tried fixing them using the solution above.
In another thread, I saw that someone mentioned an issue with the use of the "&" (ampersand) symbol in your appleID information. I had recently changed my name and it did include the & symbol in my name (not the appleID itself). I replaced the ampersand with the word "and" and saved. I then went to the iTunes store and logged into my account there and made the same change on my billing name.
Voila! I could now access the 7 pending downloads on my desktop Mac and download them, and all iPhone/iPad/Ipods were again able to download from the app store.
incidentally, I had several support tickets open on this issue and never once did the Apple person even suggest that this might be the issue.

Videos on IPhone 4 won't down load to computer when syncing

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