Videos on my iPod

So yesterday, i spent at least six hours converting, transferring, downloading, and uploading one movie onto my computer, then eventually to my iPod 30GB.
I successfully got the movie onto my iPod (using DVDShrink 3.2 and Jodix iPod video converter). When I played one of the four parts on iTunes, it was fine, with voice-overs and clear video, but then I watched it on my iPod, and there were no voice-overs. The music played fine, and the video was beautiful, the only problem was voice-overs. I NEED HELP!

This product claims to be able to convert WMV and ASF files to iPod format.
http://www.imtoo.com/ipod-movie-converter.html

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