Videos sent via mms are not playing on iPhone 4s.

My nephew has iphone 4s just like me.  when i send him mms videos he says they won't play. I send the same video to my husband's 4s and no problem.  I think my nephew's settings are the issue but I am not sure what to tell him.  He lives in another state so I can't look at his settings.  What should my nephew look for in his settings to allow videos to play?

Sending an iPhone video via email doesn't change the quality... It is still a pixelated mess. I'm thinking carriers have nothing to do with it. Plus it still doesn't explain better quality videos I've experienced with previous phones using the same carrier. (I have to use a downloaded app to make videos crisp quality then upload it to the computer) It's the phone.

Similar Messages

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