View 6 persona management service

I'm troubleshooting a Persona Management issue in View 6.0.1 (we had the same issue in 5.3 but didn't trouble shoot as I was already in the process of building a 6.0 environment from scratch).
In my troubleshooting I noticed something that I need clarification on.  On every parent machine the VMware Horizon View Persona Management service is disabled.  When a user logs into a linked clone pool, that services is set to automatic and is started.  Is that normal behavior?
I have a ticket open with vmware and they are telling me that it should be set to automatic on the parent and this is the root of my issue.  However when I try to start it on the parent, it fails to start.
I really don't understand how a service on the parent can be set to disabled, but on a linked clone it's set to automatic and has started.  I have looked at my GPOs and I don't see one that is turning that on.
Thanks in advance for any insight.
Craig

VSS is turned off. Funny thing about that - We discovered about 2 months ago that even though VSS was being turned off by Group Policy and verified by looking at Offline Files in the Control Panel as well as the Offline Files Service - if we ran msinfo32 and looked at the system drivers, the Kernel Driver was still starting. I found an article where someone else had this issue in Vista How to Properly Disable Offline Files in Windows Vista - Ask the Directory Services Team - Site Home - TechNet Blogs that is what we were seeing too.  We disabled the kernel driver by running "sc config csc start= disabled" from an elevated cmd prompt as per this KB article VMware KB: View Persona Management features do not function when Windows Client-Side Caching is in effect.
So VSS is off completely at this point and I don't see any of my GPOs turning the service on.
Can anyone else with View 6 using Persona confirm their settings?  Is the Persona service started in your parent?  What about in your linked clones?

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    ] No EAs Found: File: \Users\sgsas\AppData\Roaming\Media Center Programs
    [15187424][05/19/2015 05:55:56:0047][RTOLogon!VMWQueryEA  
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    ] Set EA: File: \Users\sgsas\AppData\Roaming\Media Center Programs, Value: 0x2
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    [15187463][05/19/2015 05:55:56:0078][RTOLogon!VMWQueryEA  
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    [15187468][05/19/2015 05:55:56:0078][RTOLogon!VMWQueryEA  
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    [15187861][05/19/2015 05:55:56:0328][RTOLogon!VMWQueryEA  
    ] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\macromedia.com
    [15187881][05/19/2015 05:55:56:0344][RTOLogon!VMWQueryEA  
    ] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\macromedia.com
    [15187887][05/19/2015 05:55:56:0344][RTOLogon!VMWQueryEA  
    ] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\macromedia.com
    [15187861][05/19/2015 05:55:56:0344][RTOLogon!VMWSetEA    
    ] Set EA: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\macromedia.com, Value: 0x2
    [15187900][05/19/2015 05:55:56:0359][RTOLogon!VMWQueryEA  
    ] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\macromedia.com\support
    [15187923][05/19/2015 05:55:56:0375][RTOLogon!VMWQueryEA  
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    [15187928][05/19/2015 05:55:56:0375][RTOLogon!VMWQueryEA  
    ] No EAs Found: File: \Users\sgsas\AppData\Roaming\Macromedia\Flash Player\macromedia.com\support
    [15187900][05/19/2015 05:55:56:0375][RTOLogon!VMWSetEA    
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    [15187936][05/19/2015 05:55:56:0390][RTOLogon!RTORetrieveOfflineFile] Retrieved User Identity: Path: \Device\HarddiskVolume2\Users\sgsas\AppData\Roaming\Macromedia\Flash Player\macromedia.com\desktop.ini
    [15187936][05/19/2015 05:55:56:0390][RTOLogon!RTORetrieveOfflineFile] Received FALSE From Service: 0x0, ulResult: 0x80070002
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    "lostdreamz" <[email protected]> wrote in message
    news:[email protected]...
    >
    > Anytime I leave my work PC running for 2-3 days without restarting it,
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    > -I've attached a zip file containing 3 screenshots (spanning over 2
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    >
    > Does anyone know what may be causing the WM.EXE process to behave like
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    >
    >
    > +----------------------------------------------------------------------+
    > |Filename: WM.zip |
    > |Download: http://forums.novell.com/attachment....achmentid=1709 |
    > +----------------------------------------------------------------------+
    >
    > --
    > lostdreamz
    > ------------------------------------------------------------------------
    > lostdreamz's Profile: http://forums.novell.com/member.php?userid=32289
    > View this thread: http://forums.novell.com/showthread.php?t=344692
    >

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