View Categories in RULE MODELEER

hi,
CRM gurus,
how can i create automatic email escalation for (IC webclient) complaints through Rule modeler...?
can categories of category Modeler be viewed in RULE modeler...?
-Nirav

aproundtree wrote:
Has a fix in version 6.2 been created for this issue yet?  Or is Palm currently working on one?
Palm doesn't own the software - it was purchased by Access quite some time ago.
I would not expect any future fixes for any PalmOS devices, nor the software associated with it.  Palm is moving on to webOS devices, and away from legacy PalmOS ones. 
WyreNut
I am a Volunteer here, not employed by HP.
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    at com.hyperion.css.spi.util.jndi.pool.CSSJNDIKeyedObjectFactory.makeObject(Unknown Source)
    at org.apache.commons.pool.impl.GenericKeyedObjectPool.borrowObject(GenericKeyedObjectPool.java:792)
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    at com.hyperion.css.spi.impl.nv.NativeProvider.getUserById(Unknown Source)
    at com.hyperion.css.spi.impl.nv.NativeProvider.getUserByIdentity(Unknown Source)
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    at com.hyperion.css.spi.impl.nv.NativeProvider.getRolesListForEntries(Unknown Source)
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    at com.hyperion.hbr.core.GroupManagerServer.getGroupsForGroup(Unknown Source)
    at com.hyperion.hbr.core.AccessControlManagerServer.getInheritedObjects(Unknown Source)
    at com.hyperion.hbr.core.AccessControlManagerServer.getUserAccessibleObjects(Unknown Source)
    at com.hyperion.hbr.core.AccessHash.getCurrentAccess(Unknown Source)
    at com.hyperion.hbr.core.AccessHash.canLaunch(Unknown Source)
    at com.hyperion.hbr.core.AccessControlManagerServer.canLaunch(Unknown Source)
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    at com.hyperion.hbr.core.AccessControlCmdListener.validateLaunchLocations(Unknown Source)
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    at com.essbase.eas.framework.server.application.DefaultEventController.handleEvent(Unknown Source)
    at com.essbase.eas.framework.server.application.EventDispatcherWorkListener.handleEvent(Unknown Source)
    at com.essbase.eas.framework.server.application.DefaultWorkDispatcher.dispatchEvent(Unknown Source)
    at com.essbase.eas.framework.server.application.DefaultEventController.handleEvent(Unknown Source)
    at com.essbase.eas.framework.server.application.DefaultApplication.generateWorkEvent(Unknown Source)
    at com.essbase.eas.framework.server.application.DefaultServlet.handleRequest(Unknown Source)
    at com.essbase.eas.server.AppManServlet.doPost(Unknown Source)
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    at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)
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    at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
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    at com.hyperion.css.spi.impl.msad.JNDIHelper.getURLContext(Unknown Source)
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    at com.hyperion.css.spi.impl.msad.MSADProvider.getUserByIdentity(Unknown Source)
    at com.hyperion.css.CSSAPIImpl.getUserByIdentity(Unknown Source)
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    at com.hyperion.hbr.security.HbrSecurityAPIHelper.getMergedCSSentriesArray(Unknown Source)
    at com.hyperion.hbr.security.HbrSecurityAPIHelper.updateAllHashes(Unknown Source)
    at com.hyperion.hbr.security.HbrSecurityAPI.getGroupsHash(Unknown Source)
    at com.hyperion.hbr.db.DBGroups.getGroupsForGroup(Unknown Source)
    at com.hyperion.hbr.core.GroupManagerServer.getGroupsForGroup(Unknown Source)
    at com.hyperion.hbr.core.AccessControlManagerServer.getInheritedObjects(Unknown Source)
    at com.hyperion.hbr.core.AccessControlManagerServer.getUserAccessibleObjects(Unknown Source)
    at com.hyperion.hbr.core.AccessHash.getCurrentAccess(Unknown Source)
    at com.hyperion.hbr.core.AccessHash.canLaunch(Unknown Source)
    at com.hyperion.hbr.core.AccessControlManagerServer.canLaunch(Unknown Source)
    at com.hyperion.hbr.core.AccessControlManagerServer.validateLaunchLocations(Unknown Source)
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    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:585)
    at com.essbase.eas.framework.server.application.AbstractCommandListener.handleEvent(Unknown Source)
    at com.essbase.eas.framework.server.application.DefaultCommandDispatcher.dispatchEvent(Unknown Source)
    at com.essbase.eas.framework.server.application.DefaultEventController.handleEvent(Unknown Source)
    at com.essbase.eas.framework.server.application.EventDispatcherWorkListener.handleEvent(Unknown Source)
    at com.essbase.eas.framework.server.application.DefaultWorkDispatcher.dispatchEvent(Unknown Source)
    at com.essbase.eas.framework.server.application.DefaultEventController.handleEvent(Unknown Source)
    at com.essbase.eas.framework.server.application.DefaultApplication.generateWorkEvent(Unknown Source)
    at com.essbase.eas.framework.server.application.DefaultServlet.handleRequest(Unknown Source)
    at com.essbase.eas.server.AppManServlet.doPost(Unknown Source)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
    at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:711)
    at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:368)
    at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:866)
    at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:448)
    at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:302)
    at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:190)
    at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
    at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
    at java.lang.Thread.run(Thread.java:595)
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    at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)
    at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)
    at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)
    at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
    at java.net.Socket.connect(Socket.java:507)
    at com.hyperion.css.spi.util.jndi.pool.JNDIConnectionPool.validateSocketConnection(Unknown Source)
    at com.hyperion.css.spi.util.jndi.pool.JNDIConnectionPool.init(Unknown Source)
    at com.hyperion.css.spi.util.jndi.pool.JNDIConnectionPool.<init>(Unknown Source)
    at com.hyperion.css.spi.impl.msad.JNDIHelper.getURLContext(Unknown Source)
    at com.hyperion.css.spi.impl.msad.JNDIHelper.getURLContext(Unknown Source)
    at com.hyperion.css.spi.impl.msad.MSADProvider.getUserByIdentity(Unknown Source)
    at com.hyperion.css.CSSAPIImpl.getUserByIdentity(Unknown Source)
    at com.hyperion.css.spi.impl.nv.NativeProvider.getUserById(Unknown Source)
    at com.hyperion.css.spi.impl.nv.NativeProvider.getUserByIdentity(Unknown Source)
    at com.hyperion.css.spi.impl.nv.NativeProvider.getIndirectRolesListForEntries(Unknown Source)
    at com.hyperion.css.spi.impl.nv.NativeProvider.getRolesListForEntries(Unknown Source)
    at com.hyperion.css.spi.impl.nv.NativeProvider.getRolesListForEntry(Unknown Source)
    at com.hyperion.hbr.security.HbrSecurityAPIHelper.getMergedCSSentriesArray(Unknown Source)
    at com.hyperion.hbr.security.HbrSecurityAPIHelper.updateAllHashes(Unknown Source)
    at com.hyperion.hbr.security.HbrSecurityAPI.getGroupsHash(Unknown Source)
    at com.hyperion.hbr.db.DBGroups.getGroupsForGroup(Unknown Source)
    at com.hyperion.hbr.core.GroupManagerServer.getGroupsForGroup(Unknown Source)
    at com.hyperion.hbr.core.AccessControlManagerServer.getInheritedObjects(Unknown Source)
    at com.hyperion.hbr.core.AccessControlManagerServer.getUserAccessibleObjects(Unknown Source)
    at com.hyperion.hbr.core.AccessHash.getCurrentAccess(Unknown Source)
    at com.hyperion.hbr.core.AccessHash.canLaunch(Unknown Source)
    at com.hyperion.hbr.core.AccessControlManagerServer.canLaunch(Unknown Source)
    at com.hyperion.hbr.core.AccessControlManagerServer.validateLaunchLocations(Unknown Source)
    at com.hyperion.hbr.core.AccessControlCmdListener.validateLaunchLocations(Unknown Source)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
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    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:585)
    at com.essbase.eas.framework.server.application.AbstractCommandListener.handleEvent(Unknown Source)
    at com.essbase.eas.framework.server.application.DefaultCommandDispatcher.dispatchEvent(Unknown Source)
    at com.essbase.eas.framework.server.application.DefaultEventController.handleEvent(Unknown Source)
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    at com.essbase.eas.framework.server.application.DefaultWorkDispatcher.dispatchEvent(Unknown Source)
    at com.essbase.eas.framework.server.application.DefaultEventController.handleEvent(Unknown Source)
    at com.essbase.eas.framework.server.application.DefaultApplication.generateWorkEvent(Unknown Source)
    at com.essbase.eas.framework.server.application.DefaultServlet.handleRequest(Unknown Source)
    at com.essbase.eas.server.AppManServlet.doPost(Unknown Source)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
    at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:711)
    at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:368)
    at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:866)
    at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:448)
    at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:302)
    at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:190)
    at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
    at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
    at java.lang.Thread.run(Thread.java:595)

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