View Compensation History

In Manager Self Service, the Manager cannot see her employees in 2 departments on the View Compensation History page (she can see employees in other departments on this page).  For the 2 departments which she cannot see her employees via the View Compensation History page, she can successfully see these same employees when accessing other pages such as View Employee Personal Information.  The Job Data page appears to have the employee mapped correctly to this Manager via the Reports To field.  Any ideas on where in the system to check where the culprit may be?

Let me know if this Is this the correct location and place to check/compare:
Setup HRMS > Common Definitions > Direct Reports for Managers > Configure Direct Reports UI
Component Name:  HR_SS_MG_COMP_HIST
Description View Compensation History
Transaction Name:  View Compensation History
What should the access type show and what needs to be checked?
Also want to clarify that she can see the View Compensation for some of her employees but not 2, so I would think it is an individual setting versus a global setting somewhere.

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