View in conversation option is lost

Hi all
I have lost my view in conversation option.
I can see the option on old emails but not on new ones.
Is that because of an upgrade?
how can I get it back?
Thanks
Alberto

I experience this also sometimes (whatsapp), is this a bug??
sometimes when a person writes 2-3 messages in a row (for instance) in whatsapp (im in standby mode), it sometimes only displayes ONE message in lock screen mode (though he/she wrote more than 1), and sometimes shows the right corresponding written messages!
Why is this?
its really annoyoing when you get messages in lock screen mode BUT it doesnt stay and remain so you notice it. That way you get missed messages etc and notices it first...when doing the "pull-down list".
FIX THIS

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