View output button disabled when publishing to pdf

I am using Captivate 4 and must publish all my Captivate files to pdf for distribution throughout my organisation. I have two issues:
1) After publishing to pdf, the View Output button is disabled, and I get the message you must have Adobe Reader 9 or better installed to view
I have Adobe Reader XI installed
I am able to open the pdf from my desktop
I saw elsewhere to try unticking the Zip files output option. Zip files and all other output options are unticked
I have tried publishing using Flash Player 7 (the earliest version available in the Flash Player Version menu) with same result
So the question is, is there some setting I am missing to enable the view output button, or another solution?
2) This wouldn't really be a problem, except some users with Adobe 9 installed are reporting they cannot open the pdfs from their desktop. I thought I would try publishing so that output is compatible with earlier versions of Adobe Reader but can't figure out how to do that.
So, is there some way to publish to be compatible with Adobe Reader 8 or earlier? Also, many users are accessing videos through a terminal server - could that be the problem?
Thanks very much in advance

You aren't printing the PDF. You're printing the spool because the user ID has the print immediately field selected and the GET_PRINT_PARAMETERS picks up that setting. You simply need to blank out the value of TDIMMED in your l_print_parameters
structure...

Similar Messages

Cap 6: Issue when publish to PDF. The exit button on the skin does not seem to work.

All,
I attemped same using Cap 6: Issue when publish to PDF. The exit button on the skin does not seem to work. I switched out skins and same issue. I am using IE8.
When published as swf, exit button on skin works fine. Any ideas on solve for the PDF version exit button? We would rather publish as PDF since all files are contained in the PDF wrapper.

Hello,
Welcome to Adobe Forums.
This issue is reproducble at my end, need to do some more testing before I can tell you any solution or action plan for this issue
Thank you for your patience.
Regards,
Vikram

Using Adobe Presenter 7 when published to PDF video files do not play just a blank page, any ideas?

Using Adobe Presenter 7 when published to PDF video files do not just a blank page, any ideas? I am using office 2010 and Adobe Acrobat 9 on my PC any suggestions would be very helpful as the audio and slides work fine though no SWF files work just a blank white screen
Thanks

The problem seems to be with Acrobat 9. Can you share any such pdf generated from presenter at [email protected]
Alternatively, you can try to download Adobe Reader 10 http://get.adobe.com/reader/?promoid=JZEFU and try to view the published output usingthe same.

EBS R12 open PDF with error by "View Output" button

In EBS R12,
We did setup some report output as PDF.
After run concurrent job of report, click "View Output"
It prompt a new IE window and prompt error "Internet Explorer cannot display page".
Problem Client PC information:
1. Win XP SP3
IE 8
Adobe Reader 9 or 8 (Enable Option "Open PDF in Browser")
2. Win 7
IE 9
Adobe Reader 9 (Enable Option "Open PDF in Browser")
Any related setting can help for this?
Thanks.

Hi AsifMuhammad,
Thanks for your help.
- Is the issue with all the user (different machines).
>> Yes, tested on different user and different machines.
>> If using Acrobat Reader 8 or 9 will have the problem, while uninstall Acrobat Reader 8 or 9, then install Acrobat Reader 10 or 11 the problem fixed (Open pdf via IE is normal)
>> All are Opening the same "View Output" of the same already run Concurrent Program ID.
- Is the issue with all the PDF reports.
>> We do not use other PDF reports. (Forget to mention it is the concurrent program "Format Payment Instruction")
- Do you still get the error when trying with other browsers such as Firefox.
>> When using Firefox, it prompt "Download Postscript File" > Click "Open PostScript Document" > Then it still open by Acrobat Reader.
>> For this point, yes, we has been setup "Output as PostScript" for the concurrent program "Format Payment Instruction"
- Was the report working fine and did you do any changes recently.
>> The report is working fine, when using Acrobat Reader 10 or 11.
>> The problem seems just exist when using Acrobat Reader 8 or 9.
Of course, you may said possible solution maybe Install Acrobat Reader 10 or 11 for those user.
But it need furthur testing for our internal programs.
And I've checked, according Oracle's Document, R12 should support Acrobat Reader 5 or up.
Which lead me think, there should be missed some setting.
But I cannot find any related setting on this point.
Thanks

Artefacts appearing on Practice slides when publishing to PDF

HI All,
I have created a 91 slide Captivate Six presentation for an online course. My version of Captivate SIx is 240.
My issue is when I publish to a PDF artefacts appear only on the Practice recorded slides. All other slides in the presentation when converted to PDF are blemish free. When I published to PDF i used Flash Player Version 9 setting.
Please help. Would welcome an answer regarding this issue please.
Regards,
Mel

By 'blemishes' I'm assuming you mean ghost lines in your output?
If so, the usualy fixes are to increase slide quality to High 24bit or Optimized, and to disable all compression options under Preferences > Project > SWF Size and Quality. Once you can successfully publish without artifacts, try turning on the compression options one by one to see if you can isolate the one responsible. The Advanced Project Compression seems to be the main culprit.
Rod Ward
http://www.infosemantics.com.au/troubleshoot-adobe-captivate

Shortcut keys NOT working when publish to PDF full screen

We have a series of modules that are published to pdf and the animations run inside the pdf file. We use the Tab shortcut key quite a bit as it simulates the natural progression between form items.
This works fine when viewing the pdf in standard mode. But when you right click on the PDF and go full screen, the Tab key fails to work. It wants to place emphasis on the playback controller.
Has anyone experienced this issue, and do you know the workaround?

If the PDF's page content is not renderable text (e.g., the scanned image/picuture of characters or outlined fonts (which are graphics (a "picuture")) then there is nothing for the Highlight Comment tool to work with.
So - two trials.
Acrobat's Preferences set to permit "U" to make use of the Underline tool.
Each trial done in Full screen.
#1 = a PDF with scanned stuff. Press "U". Tool is available but unable to highlight anything.
#2 = a PDF with renderable stuff. Press "U". Tool is available & can place highlight over selected characters.
Be well...

508 Compliance when published as PDF

When publishing my powerpoint source file with synched animations, narrations and tagged images as a PDF, the image tags do not 'carry over' to the final published PDF.
Tips and tricks?
Tony

Connection to a SCORM-compliant LMS requires JavaScript. In a normal HTM/SWF/JS SCORM output from Captivate the JavaScript required to interact with the LMS is contained within the HTM template file that Captivate selects for the publish. In your PDF this JavaScript code is missing. So your project won't be able to "talk" to your LMS.

Play button showing when publishing to responsive template

I'm having difficulties when previewing and publishing a responsive project.
Initially when I viewed the review/published project the first slide was blank and I had to use the TOC to navigate to the first page. I searched for a resolution and found a support document stating that auto play should be turned off when publishing a project in html5. I unchecked the auto play box in publish settings and the project now starts at the first slide. The issue now is that the play button displays throughout the course. Does anyone know how to remove this/change the settings? I've used Captivate 5.5 and 6 in the past and the play button has been hidden on click. Another issue is that the hand cursor doesn't appear when I hover over the button and it needs to be clicked twice before the project will start.
Here is an example...This is the first page but when I click the button it still appears on every slide of the project.
Please help.

I see the Helvetica problem on the menu
The birth card looks nice in italic, but I am sure that's not what you had intended.
Can you see whether this particular font is already in the Font Book. There might be a clash of fonts here ... Font Book and FontExplorer. Restart you Mac and see if the problem persists. But save your site first.
There is no need to re-install iWeb. This is a font issue.
I am using Extensis Suitcase
Joe
[email protected]

When publishing to PDF, only the first page is published.

Have not been able to find the setting to allow all the pages to be published. In Word or WordPerfect, when I publish to pdf it only publishes the first page.
Thanks in advance.

Acrobat, absolutely, does not control Corel WP publish to PDF.
Nor does it control the MS Office 2007 Save As to PDF-XPS process.
Corel's WP "publish" to PDF does not involve any Adobe / Acrobat related processes.
Until recent releases, WP used an 'in house' routine to create PDFs.
Not that long ago Corel hooked up with Nuance to provide an improved "publish to PDF" feature.
With regards to Corel's WP file format; it is good to know that neither older WP versions nor the current version is an Adobe PDFMaker "supported" format .
I suspect that this is due to Corel having made the business decision to go their own way with providing a PDF output process.
Best bet for obtaining WP file to PDF information is at Corel's WP user forums which have knowledgeable and helpful participants.
As to Word - again, the MS Office Save As to PDF-XPS method is totally a MS process.
No Acrobat involvement.
What may be the source of the issue you have is a possible conflict between the Nuance stuff and the Acrobat stuff.
It is not uncommon to encounter conflicts when multiple PDF creation processes are installed.
Regardless, the issue you have is not an Acrobat exclusive one.
Be well...

How to Change Label Size When Publishing a PDF

We are attempting to print barcode labels from XML Publisher.
This question is not about fonts but rather label size.
In our Word template, we selected a label size under Page Setup.
But we have an odd requirement to publish that document as a PDF for remote printing. When we currently publish to PDF, it only treats the page size as Letter. It's ignoring the selected page size from the Word template.
Does anyone know how to get XML Publisher force the PDF-published document treat the page size as a Word label size (or custom size)?
Note: We are on XML Publisher 5.5 on a Red Hat Linux server.

Hi Tim,
Need help. We need to print labels (width 6 inches, height 4 inches). Earlier we used to use optio and for labels we had a thermal printer which would print the labels in the exact size required.
But now, we want to replace Optio and roll out to XML Publisher for labels. I have no idea how to go about this. Can you please help.
Thanks
B.S

Troubleshooting of 370 A tektroniks curve tracer. Output get disabled when we increase the current to the device.how to troubleshoot?

Output get disabled for Tektronics 370 A curve tracer when i apply current to the device from curve tracer. Please give me some iea to troubleshoot the problem.

hello,
i don't have tools needed but , i see one thing is that you enqueue
every time you are greater 3 that means about every 2-3 ms so consumer is really sought
is it really what you want ?
may be you want to start on a treshold so you can use a treshold fonction
if i don't make mistake your square is 10 hz and the daq is configured 25000 sample 25000 hz
so you aquire 1s of signal every 100ms , there is something to correct
make tests and tell us
Regards
Tinnitus
CLAD / Labview 2011, Win Xp
Mission d'une semaine- à plusieurs mois laissez moi un MP...
RP et Midi-pyrénées .Km+++ si possibilité de télétravail
Kudos always accepted / Les petits clicks jaunes sont toujours appréciés
Don't forget to valid a good answer / pensez à valider une réponse correcte

Touch pad buttons disabled when keyboard in use

when a key on the built in keyboard is depressed the left and right cursor buttons are dissabled.
the synaptics touchpad (7.5) menu allows "palm check enhanced" that stops acidental keypad touches whilst typing to be dissaled,but this did nt resolve the issue, this allows cursor movement when typing, but not left/right button press when typing
the settings appear fragmented and the help section useful only if you know the correct term for the issue you are expreiancing, so any assistance woul be apreciated
-will

That normally happens when the person typing has inadvertently tapped the disable area on the touchpad.
I do wish I could have been far more specific, but you only gave a general identification of your notebook instead of the complete product number or product name.
Fn+Esc keys will show system information when you are logged into Windows. Post the complete product number here.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Email button works in preview mode but not when published to PDF

I thought I had cracked everything but - I have set preferences to email results to a specific address. In preview mode this works and outlook is opened with all the details. Once I have published to Acrobat 9 pdf - there is no response to the email button. If I play the SWF file I have the same problem. What am I doing wrong? Using Captivate 5 trial and Acrobat 9.3 Pro.

HI there
You might try adding the location to the trusted locations list as described below:
Click here to view
But i'm guessing you didn't see the link below.
Click here to view
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Pick Rendition button disabled when inserting image into Blog Post Body

I have configured Image Renditions by enable BLOB caching on the web application and enable publishing features on a Blog site. When I insert an image to the Body field when editing a Post (EditPost.aspx), the Pick Rendition button is disabled. It works
perfectly when adding an image to a Page Content area, but not for EditPost.aspx and NewPost.aspx. The image I am trying to insert DOES reside within the same site collection as the Blog site.
Any ideas how to enable the Pick Renditions button?
Dirk Prinsloo

I think this is a bug as per this
thread. (please review Andy G's reply).
THosE wHo doN'T apPreCiATe LiFe, DOn't DeSerVe iT

Why is the "Choose File" button disabled when trying to add a photo to my account?

I have an iPad 1 and when I try to add a photo to my profile the "Choose File" button is disabled although I can choose a different Avatar. I suppose I could log in using my phone and try but that would defeat the purpose :-)

King_Penguin wrote:
The ability to upload photos via Safari came in with (I think) iOS 6, so with a first-gen iPad and iOS 5 you won't be able to do so.
I thought it was available in 5, KP? But what do I know, I barely remember what I had for lunch today.

View output button disabled when publishing to pdf

Similar Messages

Maybe you are looking for