View PDF format please wait

When i try to change the way to see the document or open a URL linking a document with Outformat as PDF, I got this message (A.1) and didnt close by itself, i have to press Esc. In IE8, Chrome and Firefox works without problem, but in 2 PCs with IE11 I got the message, Java is update and Adobe Reader.
Im trying to find the ".Js" script, but i dont find the patch.
I have tomcat 6, BI SP9.
(A.1)

Hi Uriel,
I just upgraded XI3.1 to SP7 and experienced the same issue. I had to apply Fix pack 7.2 and it resolves the issue.
But your case is in SBOP BI4.0 SP9 you can reference the same SAP note 2043598 as it address the same issue in SBOP BI4.0 SP9

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