"View Properties" and "Edit Properties" extremely slow

Hello,
I have a weird issue on a new Sharepoint 2013-installation. It's currently configured with one web application and one site collection. It uses some customization, but within "normal limits", mainly metadata- and search-related. The "core"
is one document library with around 30.000 items. The customization offers a GUI-filter-system where you can select through the metadata which kind of document you want to open, so there's never more than about 1000 documents in one view. In some views it's
less than 10 documents.
Now, when I try to "View Properties" of a document, it takes the browser around 30 seconds to open the dialogbox. Same with "Edit Properties". Everything else (like version history) opens in the expected amount of time and everything
else on the system also works well regarding performance.
In the IIS-logs I can see that opening the DispForm.aspx of that item takes about 30 seconds. In the Sharepoint-Logs I can see that the Sharepoint works on the issue, but (what I have never seen before) between lines there are sometimes "pauses"
of 3 seconds, where the system just isn't doing anything.
CPU and RAM-utilization are normal and not spiking. The system is well equipped with CPU and RAM (more than 50% are unused during my tests).
My question is: Where is the bottleneck? Why is THIS operation taking so long and what can I do to analyze it? Anyone has any ideas?
Many thanks, Aaron

Hi Aaron,
For this issue, I recommend to use Network in F12 tool in Internet Explorer(IE) to capture the requests sent after clicking the View Properties and Edit Properties in the ribbon.
Check the requests and find which request takes much long time and then go the detailed view of that request to see what does that request need to load.
Sometimes, big pictures, JavaScript codes, etc may cause this issue.
Please also check if this issue only occurs with the view item form and edit item form.
Thanks,
Victoria
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Victoria Xia
TechNet Community Support

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