View the document in Solution Manager

I am told that there is an option in Solution Manager to have the document generate a link that can be emailed to the approver. This allows the approver to view the document in SM without actually having access to SM. The approver can then reply back to the e-mail with his/her approval after viewing document.
I am new the SM any detailed input with how to steps would really help..
thanks in advance.

Hi B_J,
it is correct, each document has attributes, on the attribute tab in the button bar, there is an icon to generate an url for the selected document. This link is stored in your windows clipboard, so you can past this link in an e-mail or wordfile. The person who gets the e-mail must have access to the Solution Manager via network, he needs no personal user in the system. The link used a service of Solution Manager(check in the Solution Manager IMG at the HTTP services). This service requires a user to read the document. If you have no user, then it is necessary that in the system a default user is assigned to the service or to its alias. Now to your second use case, the approval, you can not bring any information INTO Solution Manager, you can only answer the e-mail, with the info, yes the document is OK, but you can not set a status or an other attribute at the document, that the document is approved.
Regards,
uDo

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      at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
      at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
      at java.security.AccessController.doPrivileged(Native Method)
      at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
      at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
    Caused by: org.omg.CORBA.COMM_FAILURE: Could not connect to host and port localhost:3333, useSSL=false. There are not working dispatcher nodes.  vmcid: SUN  minor code: 2  completed: No
      at com.sap.engine.services.iiop.server.CommunicationLayerImpl.retrieveDispAndConnID(CommunicationLayerImpl.java:544)
      at com.sap.engine.services.iiop.server.CommunicationLayerImpl.getDelegate(CommunicationLayerImpl.java:608)
      at com.sap.engine.services.iiop.internal.ClientORB.getDelegate(ClientORB.java:579)
      at com.sap.engine.services.iiop.CORBA.CORBAObject.<init>(CORBAObject.java:49)
      at com.sap.engine.services.iiop.CORBA.IOR.read_object(IOR.java:111)
      at com.sap.engine.services.iiop.internal.ClientORB.string_to_object(ClientORB.java:536)
      at com.sap.engine.system.ORBProxy.string_to_object(ORBProxy.java:290)
      at com.adobe.service.J2EEConnectionFactoryManagerPeerImpl.getConnection(J2EEConnectionFactoryManagerPeerImpl.java:140)
      ... 37 more
    #1.5 #00505688424200690000001B00001D940005122BD8D7F9BB#1427354415047#com.adobe.ads.request.Request#com.adobe/AdobeDocumentServices#com.adobe.ads.request.Request#ADSUSER#101#SAP J2EE Engine JTA Transaction : [03bffffffb7ffffffb2008ffffffe9]#P0VAPPSAPB1_BWP_3913650##5ebdcfeed38811e4ada90000003bb7b2#SAPEngine_Application_Thread[impl:3]_35##0#0#Error#1#/System/Server#Plain###Processing exception during a "Render" operation.
    Request start time: Thu Mar 26 08:20:15 CET 2015
    com.adobe.ProcessingException: Failed to create a Data Manager. Please ensure that the Document Services Data Manager service is running
    Exception Stack Trace:
    com.adobe.ProcessingException: Failed to create a Data Manager. Please ensure that the Document Services Data Manager service is running
      at com.adobe.ads.operation.Render.execute(Unknown Source)
      at com.adobe.ads.operation.ADSOperation.doWork(Unknown Source)
      at com.adobe.ads.request.Request.processOperations(Unknown Source)
      at com.adobe.ads.request.Request.process(Unknown Source)
      at com.adobe.AdobeDocumentServicesEJB.processRequest(Unknown Source)
      at com.adobe.AdobeDocumentServicesEJB.rpData(Unknown Source)
      at com.adobe.AdobeDocumentServicesLocalLocalObjectImpl0_0.rpData(AdobeDocumentServicesLocalLocalObjectImpl0_0.java:120)
      at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
      at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
      at java.lang.reflect.Method.invoke(Method.java:331)
      at com.sap.engine.services.webservices.runtime.EJBImplementationContainer.invokeMethod(EJBImplementationContainer.java:126)
      at com.sap.engine.services.webservices.runtime.RuntimeProcessor.process(RuntimeProcessor.java:174)
      at com.sap.engine.services.webservices.runtime.RuntimeProcessor.process(RuntimeProcessor.java:81)
      at com.sap.engine.services.webservices.runtime.servlet.ServletDispatcherImpl.doPost(ServletDispatcherImpl.java:90)
      at SoapServlet.doPost(SoapServlet.java:47)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
      at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
      at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
      at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
      at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
      at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1060)
      at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
      at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
      at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
      at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
      at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
      at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
      at java.security.AccessController.doPrivileged(Native Method)
      at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
      at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
    #1.5 #00505688424200660000000700001D940005122BD8D80DDF#1427354415052#com.sap.tc.webdynpro.pdfobject.core.PDFObject#sap.com/irj#com.sap.tc.webdynpro.pdfobject.core.PDFObject.doSoapCall#NGS_MM77#100##n/a##5ebdcfeed38811e4ada90000003bb7b2#SAPEngine_Application_Thread[impl:3]_2##0#0#Error#1#/System/UserInterface#Plain###Result(0): Error_Level is: 2#
    #1.5 #00505688424200660000000900001D940005122BD8D80EA3#1427354415052#com.sap.tc.webdynpro.pdfobject.core.PDFObject#sap.com/irj#com.sap.tc.webdynpro.pdfobject.core.PDFObject.doSoapCall#NGS_MM77#100##n/a##5ebdcfeed38811e4ada90000003bb7b2#SAPEngine_Application_Thread[impl:3]_2##0#0#Error#1#/System/UserInterface#Plain###Result(1): Results is: Processing exception during a "Render" operation.
    Request start time: Thu Mar 26 08:20:15 CET 2015
    com.adobe.ProcessingException: Failed to create a Data Manager. Please ensure that the Document Services Data Manager service is running
    Exception Stack Trace:
    com.adobe.ProcessingException: Failed to create a Data Manager. Please ensure that the Document Services Data Manager service is running
      at com.adobe.ads.operation.Render.execute(Unknown Source)
      at com.adobe.ads.operation.ADSOperation.doWork(Unknown Source)
      at com.adobe.ads.request.Request.processOperations(Unknown Source)
      at com.adobe.ads.request.Request.process(Unknown Source)
      at com.adobe.AdobeDocumentServicesEJB.processRequest(Unknown Source)
      at com.adobe.AdobeDocumentServicesEJB.rpData(Unknown Source)
      at com.adobe.AdobeDocumentServicesLocalLocalObjectImpl0_0.rpData(AdobeDocumentServicesLocalLocalObjectImpl0_0.java:120)
      at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
      at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
      at java.lang.reflect.Method.invoke(Method.java:331)
      at com.sap.engine.services.webservices.runtime.EJBImplementationContainer.invokeMethod(EJBImplementationContainer.java:126)
      at com.sap.engine.services.webservices.runtime.RuntimeProcessor.process(RuntimeProcessor.java:174)
      at com.sap.engine.services.webservices.runtime.RuntimeProcessor.process(RuntimeProcessor.java:81)
      at com.sap.engine.services.webservices.runtime.servlet.ServletDispatcherImpl.doPost(ServletDispatcherImpl.java:90)
      at SoapServlet.doPost(SoapServlet.java:47)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
      at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
      at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
      at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
      at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
      at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1060)
      at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
      at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
      at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
      at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
      at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
      at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
      at java.security.AccessController.doPrivileged(Native Method)
      at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
      at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
    #1.5 #00505688424200660000000B00001D940005122BD8D80FBD#1427354415052#com.sap.tc.webdynpro.pdfobject.core.PDFObject#sap.com/irj#com.sap.tc.webdynpro.pdfobject.core.PDFObject.doSoapCall#NGS_MM77#100##n/a##5ebdcfeed38811e4ada90000003bb7b2#SAPEngine_Application_Thread[impl:3]_2##0#0#Error#1#/System/UserInterface#Plain###Result(2): VersionInfo is: 800.20120718063822.876753#
    #1.5 #00505688424200660000000D00001D940005122BD8D81033#1427354415052#com.sap.tc.webdynpro.pdfobject.core.PDFObject#sap.com/irj#com.sap.tc.webdynpro.pdfobject.core.PDFObject.doSoapCall#NGS_MM77#100##n/a##5ebdcfeed38811e4ada90000003bb7b2#SAPEngine_Application_Thread[impl:3]_2##0#0#Error#1#/System/UserInterface#Plain###Result(3): TraceString is:    Begin operation: Render, elapsed time = 7488 ms.
             com.adobe.ProcessingException: Failed to create a Data Manager. Please ensure that the Document Services Data Manager service is running
       End operation: Render, elapsed time = 7501 ms.
    #1.5 #00505688424200660000000E00001D940005122BD8D81FB2#1427354415056#com.sap.ip.bi.export.xfa.impl.PDFConverter#sap.com/irj#com.sap.ip.bi.export.xfa.impl.PDFConverter#NGS_MM77#100##n/a##5ebdcfeed38811e4ada90000003bb7b2#SAPEngine_Application_Thread[impl:3]_2##0#0#Error##Plain###EXPORT XFA calcTemplate=Processing exception during a "Render" operation.
    Request start time: Thu Mar 26 08:20:15 CET 2015
    com.adobe.ProcessingException: Failed to create a Data Manager. Please ensure that the Document Services Data Manager service is running
    Exception Stack Trace:
    com.adobe.ProcessingException: Failed to create a Data Manager. Please ensure that the Document Services Data Manager service is running
      at com.adobe.ads.operation.Render.execute(Unknown Source)
      at com.adobe.ads.operation.ADSOperation.doWork(Unknown Source)
      at com.adobe.ads.request.Request.processOperations(Unknown Source)
      at com.adobe.ads.request.Request.process(Unknown Source)
      at com.adobe.AdobeDocumentServicesEJB.processRequest(Unknown Source)
      at com.adobe.AdobeDocumentServicesEJB.rpData(Unknown Source)
      at com.adobe.AdobeDocumentServicesLocalLocalObjectImpl0_0.rpData(AdobeDocumentServicesLocalLocalObjectImpl0_0.java:120)
      at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
      at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
      at java.lang.reflect.Method.invoke(Method.java:331)
      at com.sap.engine.services.webservices.runtime.EJBImplementationContainer.invokeMethod(EJBImplementationContainer.java:126)
      at com.sap.engine.services.webservices.runtime.RuntimeProcessor.process(RuntimeProcessor.java:174)
      at com.sap.engine.services.webservices.runtime.RuntimeProcessor.process(RuntimeProcessor.java:81)
      at com.sap.engine.services.webservices.runtime.servlet.ServletDispatcherImpl.doPost(ServletDispatcherImpl.java:90)
      at SoapServlet.doPost(SoapServlet.java:47)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
      at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
      at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
      at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
      at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
      at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1060)
      at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
      at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
      at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
      at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
      at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
      at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
      at java.security.AccessController.doPrivileged(Native Method)
      at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
      at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

    Thanks Sandy,
    I have already solved the problem , I  have done the following actions:
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    I restarted the entire instance (ABAP  and JAVA) and now all is running fine.

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