View Webi report error

I had an issue when view a web intelligence report on InforViewApp as below:
HTTP Status 404-
type Status report
message
description The requested resource () is not available.
Apache Tomcat/6.0.32
Please help me to solve this problem.
Thanks.

The problem seems to be due to the language (Italian)!
If the user sets on client preferences the English language is able to properly access to the report, but if accessed by user configured for the Italian language reports WebI don't work (error messasge 30270).
Any ideas?
Thanks!

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