View With Screen Profile Lock Up / Freeze

When I right click on the Multiscreen_HTML5 and choose to View With Screen Profile and then select any profile (doesn't matter which one), RoboHelp stops responding. I have to End Task in the task manager to close it down. Any ideas on what may be causing this?

Hi
If your project is present on a shared drive, try to move the project on the local drive.
If the project is saved on the local drive whose path contains your username then make sure that your username do not contain any special character.
You can move the entire project folder inside the C drive and then try to generate the Multiscreen HTML 5. You can also test by creating a new screen layout for the same.
Hope it helps
Thanks
VJ

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