Viewer does not show all of the clip

Import routine:
MTS format from Canon > Converting to Quicktime with Voltiac software. Resolution 1920x1080.
Impossible to set correct In and Out points in the Viewer as the whole clip is not shown. Can change the duration of the clip in the Timeline as the whole clip is shown there. After rendering there are no problems in the Canvas.
Anybody got a solution? Would be much appreciated!
Regards,
Tryg

I'd be converting to 1440x1080 because FCE does not support 1920 without rendering.
At any rate, why the whole clip does not show up in the Viewer and does in the Canvas eludes me.
Al

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