Viewer user see old worksheets - where can I clear cache?

We are using AS 10.1202. The viewer is configured with Web Cache off. We are finding that recent changes to workbooks are not showing up to our viewer user population. We are confident that the privs are correct and suspect some kind of caching. We have stopped and restarted the application server. We have cleared the AS Web Cache, even though disco is not supposed to be using it. We have cleared the mod plsql caches.
Any other suggestions?
Thanks
Steve

Hi,
Might be you have not refreshed the portlet.............
Check whether Refresh portlet option is set to 'Never'.
If so refresh the portlet, to see the changes in viewer
Thanks
Sridhar

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Viewer user see old worksheets - where can I clear cache?

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