Viewer won't launch - error in the pathing / crystal scripts?

Hi,
I've developed a parameterized report (CR 2011). I created a Command that utilizes SQL selects. I upload the .rpt to my web application successfully. When I run the report, in my app, the dynamic parameters come up first and work as expected. Once I've selected the parameters and then click OK to run the report the following error comes up:
com.crystaldecisions.sdk.occa.report.lib.ReportSDKException: Report file /var/www/vhosts/jobutrax.com/symfony/releases/staging/shared/reports/null not found---- Error code:-2147215356 Error code name:fileNotOpened
We are using a Java Servlet to capture the information and send it to the Java Report Viewer Web Application. Itu2019s all running on Tomcat on CentOS Linux.
Any idea what could be causing this and how to remedy?
thx!
Mark

Hello Mark.
Have you confirmed that your report is lcoated in the folder "/var/www/vhosts/jobutrax.com/symfony/releases/staging/shared/reports/"?
Additionally, has the report name been set.  It sounds like it is looking for a report named "null".
Regards.
- Robert

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    code problems that these don't access/check.
    These are good things to do and can catch a variety of problems. One other thing that you might consider is to clean the caches in your account. Software that you can use for that is discussed in Resolving Disk, Permission, and Cache Corruption.
    I had to redo my OS a few months ago and moving
    prefs from old OS to the new install was tedious to
    say the least. I felt that I had to do this to
    regain prefs and setup mods I made to various
    utilities and applications.
    If your problem had started right after this, I would suspect that it was related to this move. However, you said that the problem started a few weeks ago, so I see little reason the move as a cause of your problem.
    Wiil I run the risk of contaminating the new
    account with whatever was the problem with the old
    one? Any ideas on how to avoid this?
    By the new account, I assume that you mean the one that you tested Process Viewer in as discussed at the start of your message. This is a tough call. Sometimes, files in a user account become corrupted and cause bizarre problems with an app. If that is what happened to you, then you will not be contaminating a new account by starting to use it. However, the problem might also be related to some software that you are using only in your own account. If you start using that software in another account, you would probably start having problems again. So, if you have any software that falls in this category, my advice would be to start slowly - add one item at a time and see if you can run for a while without a problem. Also, you said that you did recently upgrade "A Better Finder Rename". If this was done shortly before your problem started, I would definitely urge you to remove this code from your system and see if the problem goes away.
    A couple of other things to try if there is no joy at this point:
    - try a Safe Boot as described in Mac OS X: Starting up in Safe Mode. That disables certain extensions to your system. If you can run Process Monitor okay after a Safe Boot, then there are some directories to check for problem files. But, we can cross that bridge later. Also, even if a Safe Boot works, you probably will not want to run that way for very long, because it disables some things that you probably need - such as printing, perhaps wireless capability and more.
    - Try disabling your login items as set in System Preferences > Accounts > Your Account >Startup Items (or perhaps Login Items). If you have items shown there, you can disable them by selecting them with the mouse and then clicking the "-" sign.
    I hope something here helps you,
    Rich

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