Viewing Ipod Video thru Windows Explorer

Hi I seem to be able to do everything with the Ipod except use it as a mass storage device. I can view in iTunes etc but can't see it as a storage device in Window Explorer or My Computer.
However when I check device manager it recognises it as a storage volume. Any ideas?

Hi I managed to get this all going by changing the drive letter in the computer disk manager and then by restarting the computer with the IPOD attached to the USB port. For good measure I also pulled out all other USB connection on the laptop. So one of the three works....

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