Viewing my Call Details!

For the past three nights I have gotten onto Verizons website to try and figure out how to view my call details meaning how to see numbers that I have called and numbers that have called me. Through the help features I figured out how to view the Usage details and from there there should be another tab to view the call details except when I go to the usage details there is no tab to go any farther. So I cannot figure out how to view this because I don't have the option to anywhere on my account and I am the account holder. I have seen places it says you have to be the person financially responsible for the account to do certain things and when I registered I thought that let them know I am the person responsible for this account. HELP!@! This is not the easiest website to try and view things in. I hope someone can help me. TXS

Hi SuzyQ,
I was hoping you would be the one to answer my post so thank you for that. I understand exactly what you are saying. I have 5 different lines with Verizon but when i go to MYVerizon and sign in I have to use my home number then when I go to Verizon Wireless I have to use my wireless number here is the confusion under the wireless I don't think it has me as the account owner because being registered with the home number so I went looking for a place to register all phone numbers and I can't find that. So when I go in Verizon wireless it only shows me the usage details and there is no tab to view the call details. Do you see what I am saying? I know I may have explained it wrong or confused you. Then I went looking for a place called the Account Manager to make sure I was registered as the account manager and now I can't find that. I am very frustrated with this VeriZon website. I guess my question is how do I make sure the Wireless part knows I am the account manager? TXS

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Hello, I asked via Chat but it keeps locking up. I know there's a way to view voice call history by phone number for a 12 month period, but I can't see how to view this for months prior to the current month. When I select a prior month, it just shows a usage graph.
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Viewing itemised call details - service downgraded

Many customers wish to be able to view call details. Sometimes it is to check which kids are spending a fortune phoning friends on mobiles, or getting suckered into dialling premium rate numbers, sometimes it is to provide proof that a call was made on a certain date and time, perhaps if there is a dispute with a company (as was suggested in another thread recently)
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What do others think?

I have to agree with you on this one Flo
Viewing one's bill(s) didn't used to be such a pain, but now it is
Omniture (oops) I'm sure they don't need to have these types of things on my private billing pages
Take care on this, as the ice can get thin at times....
-+-No longer a forum member-+-

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Hi SuzyQ,
I was hoping you would be the one to answer my post so thank you for that. I understand exactly what you are saying. I have 5 different lines with Verizon but when i go to MYVerizon and sign in I have to use my home number then when I go to Verizon Wireless I have to use my wireless number here is the confusion under the wireless I don't think it has me as the account owner because being registered with the home number so I went looking for a place to register all phone numbers and I can't find that. So when I go in Verizon wireless it only shows me the usage details and there is no tab to view the call details. Do you see what I am saying? I know I may have explained it wrong or confused you. Then I went looking for a place called the Account Manager to make sure I was registered as the account manager and now I can't find that. I am very frustrated with this VeriZon website. I guess my question is how do I make sure the Wireless part knows I am the account manager? TXS

Viewing call details for International calls

Hi,
I have been using Verizon Wolrd plan for making International calls and still unable to view my call logs (until I get my monthly bill). Called support group so many times and explained this issue and as usual got different types of reasons for the lack of call detail info but never got the solution to my problem. Are there any plans to fix this issue? ..
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We can definately take a look at that. I have sent you a Private Message so I can get your account info.
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Hi Rob,
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a0128958 wrote:
I had a second line installed for FIOS and it's working fine, including the features like CID, call waiting, voice mail, etc.
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Viewing my Call Details!

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